Nicholas Bernard3 reviewsTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways great work, 5 stars.
Garbage Guy Junk Removal Mesa
5.0 ★★★★★ 660 Google reviews · 24 photos
99%five-star reviews
100%reviews answered by the owner
Nov 2026latest review
Garbage Guy Junk Removal Mesa at a glance
Google reviewers rate Garbage Guy Junk Removal Mesa five stars based on six hundred and sixty reviews, with the owner responding to every comment. Customers frequently praise the team's punctuality, professional communication, and reasonable pricing for removing items like furniture and yard waste. Many note that the crew cleans up the area after hauling. The primary criticism involves post-service phone spam and conflicting information regarding accepted payment methods, which caused friction for some clients.
- Google rating: 5.0 out of 5 from 660 reviews (99% five-star).
- Reviews on this page: 660 Google reviews (600 with written comments, 23 with photos).
- Owner responses: the business replied to 100% of reviews.
- Most recent review: November 9, 2026.
- Service: Junk Removal serving Mesa, Arizona.
Data from Google, last updated November 11, 2026.
Star ratings
660 Google reviews we collected
- 5 stars65399%
- 4 stars41%
- 3 stars00%
- 2 stars20%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 600 written reviews
- Praise1,251100%
- Complaints50%
Topic share
How often each topic comes up in the written reviews
- Speed & response34527%
- Staff & attitude32226%
- Quality & results18515%
- Price & value16213%
- Would recommend15913%
- Communication464%
- Honesty & trust373%
What customers talk about
We read 600 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…on the phone (not AI receptionist) to make arrangements 2) they were prompt 3) very professional 4) efficient 5) great value.…”
“…ot AI receptionist) to make arrangements 2) they were prompt 3) very professional 4) efficient 5) great value.…”
“Garbage guys did a great job taking my yard and house waste”
“The guys who came were so funny and took care of my horrible household trash can bags that had sat for two weeks in the can without being taken out.”
“…rrangements 2) they were prompt 3) very professional 4) efficient 5) great value.…”
“Great team, they came quick and on time, worked fast, didn't try to overcharge or anything, very happy and impressed”
“This is the third time we have used the Garbage Guy service, and I highly recommend them if you have any disposal needs.”
“Excellent communication, on time and did a great job, would use again.”
“The service was quick and reliable and the 2 men picking up the garbage were professional and friendly.”
People customers mention
- Guys 56 reviews
- Luis 11 reviews
- Matt 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 660 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Deirdre McNamerLocal Guide · 14 reviewsTotal number of Google reviews Deirdre has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCan not say enough good things. 1) I was able to actually talk to someone on the phone (not AI receptionist) to make arrangements 2) they were prompt 3) very professional 4) efficient 5) great value. They went above and beyond to help clean afterward and were polite and courteous to my elderly mother-in-law. This service saved us so much hassle clean out a garage that had accumulated years of no longer needed items. Thank you.
Response from the owner · 2 days ago
Wow! Thank you for the detailed feedback about your experience with the whole team. We were happy to help with junk removal in Mesa and are happy to hear that everything went well. Travis and Gannon are a great part of the team and we focus on making sure the process is thorough while being simple and smooth. Please let us know when we can help again in the future
Cathy Eckman1 reviewTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe Garbage Guys came to remove the king sized mattress from my home. They were punctual and very polite. When I have more junk to remove, I will be calling them first.
Response from the owner · 3 days ago
Thanks Cathy! It’s good to hear from you. We are happy to hear our team was polite and punctual providing our junk removal services in Queen Creek. Thank you for the review and we will watch for your call! Have a great day!
Elaine Johnston9 reviewsTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTwo young men from "The Garbage Guy" stopped by & picked up a few items we needed to dispose of. A worn out grill, outside umbrella, table top & planner. Thank you so much. The young men were promot & courteous, which we appreciated. We will recommend you all to friends & neighbors! Have a good day!
Response from the owner · a year ago
Thank you so much for your kind words! We're glad our team could help haul away your old grill, umbrella, table top, and planter. It’s great to hear that our crew was prompt and courteous, that’s exactly the level of service we aim to provide every time. We truly appreciate your recommendation and look forward to helping you or your neighbors again in the future!
Ian Schmoel2 reviewsTotal number of Google reviews Ian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe service was quick and done well. Team members were polite and helpful. I would use Garbage Guy again.
Response from the owner · 4 days ago
Thanks for letting us help with junk removal in Chandler, Ian! we appreciate the 5-star review and feedback about your experience with the team. Please let us know when you need us again in the future.
Tiffany Caldwell6 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey came same day and removed the items. Fast, convenient and the guts were super friendly. Most importantly they removed with care and did not damage my walls. Recommend using this service if you're removing unwanted items from your home.
Response from the owner · a week ago
Thanks for letting us help with furniture removal in Phoenix today, Tiffany. We love the review and feedback and we also donated almost everything to local charities. Please let us know if we can help again in the future.
Barry Brown10 reviewsTotal number of Google reviews Barry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys are he best! They always go the extra mile to make sure things are cleaned up better than expected. Thank you again
Response from the owner · a week ago
Thanks for letting us help clear out a storage unit today, Barry! We appreciate your support, the great review, and feedback on the experience. Have a great weekend and let us know when you need us again.
Dennis Dunn12 reviewsTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional & Excellent Team Dennis
Response from the owner · 2 weeks ago
Thanks Dennis! It’s a pleasure to help you with your junk removal needs in Mesa! We strive to be professional and excellent in all we do! Have a great day!
Dennis Pepperd12 reviewsTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGarbage guys did a great job taking my yard and house waste
Response from the owner · 3 weeks ago
Thanks for letting us help with the wast removal, Dennis. Please let us know if you need us again in the future. Have a great week.
Amie FrankLocal Guide · 8 reviewsTotal number of Google reviews Amie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey were very competent, and did a great job even removed a few things extra!
Response from the owner · 3 weeks ago
Thanks for letting us help with Junk removal this week. We appreciate your positive feedback about your experience. Please let us know when we can help again in the future. Have a great week!
Business details
- Address: 231 N Alma School Rd 2nd Floor, Mesa, AZ 85201
- Phone: (480) 427-0241
- Website: garbageguy.com
- Service area: Mesa, AZ