Horrible experience - had a contract and Luis completely flaked at last minute and ghosted our company. Terrible experience

Garcia Concrete llc
Garcia Concrete llc at a glance
Customers frequently praise the crew for professional communication, punctuality, and high-quality results on driveways, patios, and retaining walls. Positive reviews often highlight reasonable pricing and thorough cleanup after projects. However, a recurring criticism in low-star ratings involves unresponsiveness, with clients reporting that the company failed to return calls or showed up for initial estimates without following through.
- Google rating: 4.8 out of 5 from 87 reviews (93% five-star).
- Reviews on this page: 87 Google reviews (58 with written comments, 4 with photos).
- Owner responses: the business replied to 5% of reviews.
- Most recent review: September 23, 2026.
- Service: Paving Contractor serving Des Moines, Iowa.
Data from Google, last updated November 8, 2026.
Score profile vs other paving contractors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
87 Google reviews we collected
- 5 stars8193%
- 4 stars00%
- 3 stars11%
- 2 stars11%
- 1 star45%
Praise vs complaints
Phrases our text analysis found in 58 written reviews
- Praise9497%
- Complaints33%
Topic share
How often each topic comes up in the written reviews
- Would recommend2122%
- Quality & results2021%
- Speed & response2021%
- Staff & attitude1616%
- Price & value88%
- Communication66%
- Honesty & trust66%
What customers talk about
We read 58 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Knowledge,Great work ethic, easy to work With 100% Recommend!”
“Garcia and his crew did an amazing job and left the driveway looking brand new.”
“They provided excellent quality work, at good value and was prompt with responses.”
“They were very professional and their experience made it a smooth process.”
“I got a few quotes as I always do, and Jose was not only more than reasonable, but he actually gave me a vision of what the job would look like once complete.”
“Their attention to detail, communication, pricing, and quality of work is truly remarkable.”
“Knowledgeable, hard working, honest, personable, and perfectionist.”
People customers mention
- Jose 9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Garcia Concrete llc for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
Horrible experience - had a contract and Luis completely flaked at last minute and ghosted our company. Terrible experience
I hired This guys to remake my parents driveway that was broken everywhere. Garcia and his crew did an amazing job and left the driveway looking brand new. Great work for the price! Recommend 10/10 👍
We contracted with Garcia concrete to replace our driveway and garage floor. We were mightily impressed. This crew was among the hardest working men I have encountered. The weather was fairly miserable but they prevailed. They worked like a well choreographed team with everyone playing their part. Thank you so much!
Jose & his crew did a great job removing a piece of concrete. Fast, reliable and respectful of the property.
Jose and his team did a fantastic job creating a large concrete patio in our backyard. They were very professional and their experience made it a smooth process. We will definitely use Jose Garcia and his team again. Highly recommended!
My name is Evan lofthouse, and this is my story. I was a lone 28 year old with no driveway. After I lost my cat wÆh, I was lonely with no one to turn to. That was until I met Jose. Jose created my driveway, and it was so smooth that WÆh came back so he could run on it. I ended up hiring Jose for many more jobs…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Concrete sidewalk building | 2 | — |
| Retaining walls | 2 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 87 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Best concrete company did an excellent job
- Price assessment: Great price
- Services: Concrete driveway building
I hired This guys to remake my parents driveway that was broken everywhere. Garcia and his crew did an amazing job and left the driveway looking brand new. Great work for the price! Recommend 10/10 👍
Mira este jalecito!
Apuntale 😅
The Best Company Of Concrete
We contracted with Garcia concrete to replace our driveway and garage floor. We were mightily impressed. This crew was among the hardest working men I have encountered. The weather was fairly miserable but they prevailed. They worked like a well choreographed team with everyone playing their part. Thank you so much!
"Thank you for your kind words! we are glad you had a great experience with us.”
Jose & his crew did a great job removing a piece of concrete. Fast, reliable and respectful of the property.
Great company
El mejor ⭐️⭐️⭐️⭐️⭐️
Business details
- Address: 2003 Southlawn Dr, Des Moines, IA 50315
- Phone: (515) 447-0941
- Website: garciaconcretellc.com
- Service area: Des Moines, IA
