iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%87+24.6Replies to reviews 8%92+7.6Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 32 veterinary dentistsiPosition by Experts Score among all companies we track in this category. · better than 90%
4.9★★★★★275 Google reviews · 24 photos
97%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Garden Grove Modern Dentistry 4.9 out of 5 based on 275 reviews. Patients frequently praise the friendly staff, punctual appointments, and clear explanations regarding treatments like cleanings, crowns, and extractions. However, several low-star reviews criticize the office for unexpected billing discrepancies and lack of transparency regarding insurance coverage and promotional offers.
Google rating: 4.9 out of 5 from 275 reviews (97% five-star).
Reviews on this page: 275 Google reviews (252 with written comments, 7 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: October 22, 2026.
Service: Veterinary Dentist serving Garden Grove, California.
Data from Google, last updated October 26, 2026.
Score profile vs other veterinary dentists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companyVeterinary Dentists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garden Grove Modern Dentistry: 91/100 on this factor. Category median: 82.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garden Grove Modern Dentistry: 87/100 on this factor. Category median: 71.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 88.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garden Grove Modern Dentistry: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Garden Grove Modern Dentistry: 92/100 on this factor. Category median: 49.A
92
Bar = this company · dark tick = category median.
Star ratings
275 Google reviews we collected
4.9of 5
5 stars26797%
4 stars21%
3 stars10%
2 stars00%
1 star52%
Praise vs complaints
Phrases our text analysis found in 252 written reviews
98%praise
Praise49198%
Complaints92%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude17936%
Quality & results9118%
Would recommend8818%
Communication5711%
Speed & response428%
Honesty & trust235%
Price & value204%
What customers talk about
We read 252 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jane Yu & all the staff at the clinic are so friendly and personable.”
“Jolleen Tran did an amazing job on my deep cleaning and rid of all the plaque build up I had.”
“I’ve always had the worst experiences with the dentist but here at GG modern dentistry I’ve actually haven’t been scared to my appointments because th…”
“Highly recommend Garden Grove Modern Dentristy for all your dental needs :)”
“Don't recommend here, if you go here be careful when they charge you and ask about time frame service.”
“She scheduled me in the same day and explained that the crown could be done in-house.”
“I’ve never had to sit around waiting forever for an appointment, and they are always very good about seeing me on time.”
“…tire process I never felt rushed or pressured, and I felt like I was genuinely being cared for.…”
“Took advantage of the new patient special and it was so worth it!”
People customers mention
Nguyen58 reviews
Jolleen16 reviews
Minh14 reviews
Alvaro10 reviews
Jazmin6 reviews
Tran4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Diana10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Dr. Jane Yu & all the staff at the clinic are so friendly and personable. I always enjoy my appointments and Dr. Yu has been amazing with my deep cleanings, regular cleanings & exams. Highly recommend Garden Grove Modern Dentristy for all your dental needs :)
JenniferLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Got my checkup and deep cleaning after not going to the dentist in over a year! Everyone was so sweet, informative, and helpful.
Jazmin at the front desk is so welcoming and made scheduling and financing seamless.
Dr.Yu was really informative and helped me understand what I needed to improve my dental health.…
Valerie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I needed a crown ASAP and so I was referred to this office by Jolleen. She scheduled me in the same day and explained that the crown could be done in-house. Dr. Yu placed the crown with ease and the process was done before I knew it! I am very happy with the service and care here. I will definitely be back!
Fabian1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Been coming here for a year and the staff is very friendly and welcoming. The Dr. and hygienists are always very informative and take the time to thoroughly explain the treatments/findings with you. I never wait more than 5 minutes when I have an appointment. Great office! Check them out.
Jackeline4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had such a great experience at this dental office! Everyone was so kind, welcoming, and professional from the moment I walked in. They took the time to explain everything to me, answered all of my questions, and made sure I felt comfortable throughout the entire process I never felt rushed or pressured, and I felt…
KimberlyLocal Guide · 58 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
First time patient and I had a wonderful experience. Staff and doctors were very helpful and informative. They took their time with my care and made me very comfortable.
Dr. Jane Yu & all the staff at the clinic are so friendly and personable. I always enjoy my appointments and Dr. Yu has been amazing with my deep cleanings, regular cleanings & exams. Highly recommend Garden Grove Modern Dentristy for all your dental needs :)
Response from the owner · 6 days ago
Thank you so much for your review! We’re always glad to receive great feedback!
Jennifer TLocal Guide · 24 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Got my checkup and deep cleaning after not going to the dentist in over a year! Everyone was so sweet, informative, and helpful.
Jazmin at the front desk is so welcoming and made scheduling and financing seamless.
Dr.Yu was really informative and helped me understand what I needed to improve my dental health.
Dr.Jolleen Tran did an amazing job on my deep cleaning and rid of all the plaque build up I had. Didn’t feel any pain during the procedure.
Highly recommend! Everyone is so nice and helpful here!
Response from the owner · 2 weeks ago
Thank you for the great feedback! You really made our day today.
Valerie Vu6 reviewsiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
I needed a crown ASAP and so I was referred to this office by Jolleen. She scheduled me in the same day and explained that the crown could be done in-house. Dr. Yu placed the crown with ease and the process was done before I knew it! I am very happy with the service and care here. I will definitely be back!
Response from the owner · 2 weeks ago
Thank you for sharing such positive comments! It really means a lot to us.
Fabian Landeros1 reviewiTotal number of Google reviews Fabian has written across all businesses on Google Maps, not just this one.
Been coming here for a year and the staff is very friendly and welcoming. The Dr. and hygienists are always very informative and take the time to thoroughly explain the treatments/findings with you. I never wait more than 5 minutes when I have an appointment. Great office! Check them out.
Response from the owner · a month ago
Thanks for the excellent feedback! We really appreciate it.
Jackeline Salazar4 reviewsiTotal number of Google reviews Jackeline has written across all businesses on Google Maps, not just this one.
I had such a great experience at this dental office! Everyone was so kind, welcoming, and professional from the moment I walked in. They took the time to explain everything to me, answered all of my questions, and made sure I felt comfortable throughout the entire process I never felt rushed or pressured, and I felt like I was genuinely being cared for. The staff was also friendly and helpful, which made the whole experience even better.
Response from the owner · a month ago
Thanks for the feedback! We strive to provide excellent service to our patients at Garden Grove Modern Dentistry.
Kimberly SaldanaLocal Guide · 58 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
First time patient and I had a wonderful experience. Staff and doctors were very helpful and informative. They took their time with my care and made me very comfortable.
Response from the owner · a month ago
Thank you for sharing your feedback with us. Your opinion plays an integral part in our customer service.
Maximus Choi7 reviewsiTotal number of Google reviews Maximus has written across all businesses on Google Maps, not just this one.
Being that it was my first time here they helped me out a lot! I had a lot of needs to make sure I am being properly taken care of and seeing everything I need. I was greeted by Jasmine and she helped me out with the paperwork process and part of the breakdown for costs, Dr.Nguyen did an excellent and thorough job for the actual dental work. He also explained everything very clearly for what I need to do moving forward and about my health. Jacob finished up my paperwork and helped me with making sure I know how and when I should make my next appointment. Excellent team that is at this establishment. There was also another dental assistant and I forgot to get her name but she was wearing a purple scrub and she was amazing too!
Karina Martinez1 reviewiTotal number of Google reviews Karina has written across all businesses on Google Maps, not just this one.
I’ve always had the worst experiences with the dentist but here at GG modern dentistry I’ve actually haven’t been scared to my appointments because they’ve taken good care of me and my teeth through my deep cleanings, and wisdom teeth extractions. They’ve made it so I actually want to come back for my clean ups. The front office staff is always so helpful and friendly. I’ve never had one bad experience with them.
Jacob JeanalLocal Guide · 46 reviewsiTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
