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Garden State Irrigation & Lighting

Lawn irrigation equipment supplier · Hawthorne, NJ · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty81−1.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 11 drip irrigation servicesPosition by Experts Score among all companies we track in this category. · better than 20%
4.7 ★★★★★ 223 Google reviews · 21 photos
90%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
58%reviews answered by the owner
Aug 2026latest review

Garden State Irrigation & Lighting at a glance

Customers frequently praise the punctuality, communication, and professional demeanor of the service technicians during irrigation and lighting installations. Positive reviews highlight the team's responsiveness, clean work habits, and ability to customize systems to fit specific budgets. However, recurring criticisms in low-star reviews describe unresolved billing disputes, unreturned phone calls, and instances of improper installation or wiring that required repeated correction attempts.

  • Google rating: 4.7 out of 5 from 223 reviews (90% five-star).
  • Reviews on this page: 223 Google reviews (161 with written comments, 1 with photos).
  • Owner responses: the business replied to 58% of reviews.
  • Most recent review: August 27, 2026.
  • Service: Drip Irrigation Service serving Hawthorne, New Jersey.

Data from Google, last updated October 28, 2026.

Score profile vs other drip irrigation services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction79Reliability72Craft & service81Value100Momentum100Replies to reviews41Satisfaction: 79 (median 95)Reliability: 72 (median 97)Craft & service: 81 (median 96)Value: 100 (median 96)Momentum: 100 (median 100)Replies to reviews: 41 (median 62)
This companyDrip Irrigation Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garden State Irrigation & Lighting: 79/100 on this factor. Category median: 95.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garden State Irrigation & Lighting: 72/100 on this factor. Category median: 97.B
72
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Garden State Irrigation & Lighting: 81/100 on this factor. Category median: 96.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Garden State Irrigation & Lighting: 100/100 on this factor. Category median: 96.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garden State Irrigation & Lighting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Garden State Irrigation & Lighting: 41/100 on this factor. Category median: 62.C
41

Bar = this company · dark tick = category median.

Star ratings

223 Google reviews we collected

  • 5 stars20090%
  • 4 stars94%
  • 3 stars10%
  • 2 stars21%
  • 1 star115%

Praise vs complaints

Phrases our text analysis found in 161 written reviews

  • Praise26296%
  • Complaints114%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price117%
  • Reasonable583%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8330%
  • Speed & response6725%
  • Quality & results4818%
  • Would recommend3412%
  • Price & value176%
  • Communication166%
  • Honesty & trust83%

What customers talk about

We read 161 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Joel and Joey are very helpful and quick to respond with all lighting and irrigation needs.”
  • “Very responsive always concerned that you were satisfied.”
  • “Garden State Irrigation and Lighting Company exceeded my expectations.”
    “There are sprinkler heads that are not working and areas of my lawn that are dying because the sprinklers were not properly aligned to cover all areas…”
  • “I highly recommend Garden State Irrigation and Lighting to anyone looking for quality service and a company that truly stands behind its work.”
    “I would never recommend this company to anyone.”
  • “They have been excellent to work with, reasonably priced, and have made the whole process simple.”
    “Overcharged and threatened to go to a collection agency 5 days after the service.”
  • “Jen and Ebony were equally outstanding, providing excellent communication and customer service throughout the entire process.”
  • “What stood out most was the team’s integrity, transparency, and commitment to doing things right.”

People customers mention

  • Joel 6 reviews
  • Joey 5 reviews
  • Valle 5 reviews
  • Ruiz 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Garden State Irrigation & Lighting for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Raymond2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The whole team was terrific! Very responsive always concerned that you were satisfied. Wouldn’t go anywhere else.

ClaireLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We moved into a house that had a 20 year-old offline sprinkler system. Garden State helped us bring it back online, installed a new zone in an area that didn’t have grass before, and updated the control panel to be Wi-Fi enabled and work with a very intuitive app. They have been excellent to work with, reasonably…

Reasonable priceIrrigation system repair & maintenance
Janine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joel and Joey are very helpful and quick to respond with all lighting and irrigation needs. They did a beautiful lighting design for our home and landscape and we are so happy with it. It’s a pleasure working with them!

Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Garden State Irrigation and Lighting Company exceeded my expectations. Joey was professional, knowledgeable, and followed through on every aspect of the project. Jen and Ebony were equally outstanding, providing excellent communication and customer service throughout the entire process. What stood out most was the…

ALocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★

I hired this business to set up a new irrigation system and am mostly satisfied with the installation and service. The owner customized the system to my budget while ensuring adequate coverage of my large lawn. His wasn’t the lowest bid for the job, but I felt I could trust the owner and decided to give him my…

Reasonable priceIrrigation system repair & maintenance
IssaLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing company! They always go above and beyond. Jason is professional, honest and makes sure my lawn home is taken care of!

Photos

Customer reviews

4.7 ★★★★★ 223 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Raymond Vanaria2 reviewsTotal number of Google reviews Raymond has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The whole team was terrific! Very responsive always concerned that you were satisfied. Wouldn’t go anywhere else.

Claire AustinLocal Guide · 21 reviewsTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We moved into a house that had a 20 year-old offline sprinkler system. Garden State helped us bring it back online, installed a new zone in an area that didn’t have grass before, and updated the control panel to be Wi-Fi enabled and work with a very intuitive app. They have been excellent to work with, reasonably priced, and have made the whole process simple. Our lawn is looking great! Can’t recommend them enough.

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance
Janine Raimondi2 reviewsTotal number of Google reviews Janine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joel and Joey are very helpful and quick to respond with all lighting and irrigation needs. They did a beautiful lighting design for our home and landscape and we are so happy with it. It’s a pleasure working with them!

Jennifer Shepp3 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Garden State Irrigation and Lighting Company exceeded my expectations. Joey was professional, knowledgeable, and followed through on every aspect of the project. Jen and Ebony were equally outstanding, providing excellent communication and customer service throughout the entire process. What stood out most was the team’s integrity, transparency, and commitment to doing things right. They were responsive, trustworthy, and made the experience smooth and stress-free. I highly recommend Garden State Irrigation and Lighting to anyone looking for quality service and a company that truly stands behind its work.

A KLocal Guide · 64 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I hired this business to set up a new irrigation system and am mostly satisfied with the installation and service. The owner customized the system to my budget while ensuring adequate coverage of my large lawn. His wasn’t the lowest bid for the job, but I felt I could trust the owner and decided to give him my business. More flexibility in scheduling repair and maintenance appointments would help.

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance
Issa MLocal Guide · 63 reviewsTotal number of Google reviews Issa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing company! They always go above and beyond. Jason is professional, honest and makes sure my lawn home is taken care of!

Cathy Gomez4 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

excellent service

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance
Osman Sayan8 reviewsTotal number of Google reviews Osman has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lost my old sprinkler guy and Garden State stepped in and did a great job. Quick clean job. Inexpensive. I recommend them highly.

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance
Nart Kaghado4 reviewsTotal number of Google reviews Nart has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Garden State Irrigation employee Ruben Valle did a great job and was a true professional! He was organized, clean and very knowledgeable of his job! This is a direct reflection of the company’s philosophy and business ethics! Keep up the great work! Thank you guys!

  • Price assessment: Great price
  • Services: Irrigation system repair & maintenance
Response from the owner · 3 years ago

Hi Nart, thank you for your review!

fredrick wernerLocal Guide · 13 reviewsTotal number of Google reviews fredrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They came on time and they made sure everything was blown out correctly

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance

Garden State Irrigation & Lighting on Google Maps →

Business details