excellent service like allways

Garrelts Water Treatment
Garrelts Water Treatment at a glance
Google reviewers rate Garrelts Water Treatment 4.7 out of 5 based on 33 reviews, with the owner replying to none. Customers frequently praise the company for punctuality, professional communication, and reasonable pricing on water softening and filtration services. Recurring themes include knowledgeable staff who explain systems clearly and prompt response times for installations or maintenance. However, some low-star reviews criticize slow follow-up on quotes and invoices, as well as perceived high service call fees compared to previous years.
- Google rating: 4.7 out of 5 from 33 reviews (91% five-star).
- Reviews on this page: 33 Google reviews (27 with written comments, 1 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 13, 2026.
- Service: Water Treatment Service serving Cary, Illinois.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
I have been using Garrelt's water treatment for quite some time now they are always prompt and helpful with my water softening in Iron removing system could not ask for a better company to deal with
Jim came on time to do the annual treatment of our water system and took the time to explain and train us on the 2 systems.
Always a great experience at a very fair price. Extremely professional!
Always on time the reasonable price very professional have used them many times
I’ve been a Garrelts customer for over 25 years. When I moved into my new home back then, my well water was almost undrinkable. Water softener did nothing to change the taste. I tried various filters to no avail. A neighbor told me about the Iron Curtain system he had from Garrelts. It has performed very well and I can count on Garrelts to provide excellent service. Jim is very knowledgeable and trustworthy. I highly recommend Garrelts
this company is very professional in serviceing our water system over the past 10 years always prompt economical ,with courteous reminders of annual appointments
Always courteous, knowledgeable, efficient and quick to respond.
Get people to work with!!
Jim was great to deal with, he came out the very next day to test and find a solution to our water problem. He explained what he was testing for and answered any question i had in detail, Great prices on equipment. I did the install myself, But he was more then willing to come out at no charge to start things up for me. He is the only guy i will use.
Business details
- Address: 2309 N Ringwood Rd, McHenry, IL 60050
- Phone: (815) 344-8186
- Website: garreltswater.com
- Service area: Cary, IL