Google reviewers rate Gary's Automotive 4.9 out of 5 based on 186 reviews, frequently citing honest pricing, prompt service, and clear communication for repairs like engine replacements and smog tests. Customers often describe the staff as friendly and knowledgeable, noting that the shop handles various vehicle issues efficiently. However, low-star reviews indicate a pattern of poor phone communication, including unreturned calls and appointment scheduling conflicts that left some customers feeling unprofessional treatment.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
This is the best place to bring your car. My daughter is a student in Chico and we trust the team at Gary's to take care of her every time there is a problem with her car. They are honest, fair, and give great service. Thanks for being an extended asset of our family!
Nicely done my car inspection
We've been relying on Gary's automotive for many years. They offer professional service at an excellent price.
Nice honest shop.
They have proven to be completely trustworthy always. I also appreciate their kindness and their patience with my car ignorance. Thank you guys!
Very kind superduper quick and was very honest and reliable. They fixed my car in one day and had it up and running very appreciative Definitely recommend
Fast and friendly service. I always come here.
Excellent customer service. I called in and they got my car (Front break work) taken care of promptly and returned. Affordable and straightforward! Thank you Gary’s Automotive in Chico!!
Great service honest reliable
Great experience. Informative and very reasonably priced.