Gator Electric and Communications, Inc. logo

Gator Electric and Communications, Inc.

Electrician · Wellington, FL · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#89 of 125 electriciansPosition by Experts Score among all companies we track in this category. · better than 29%
4.9 ★★★★★ 185 Google reviews · 24 photos
96%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
3.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$846typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Gator Electric and Communications, Inc. at a glance

Customers frequently praise the company for punctual arrivals, clear communication, and thorough explanations of electrical issues, noting that technicians handle a wide range of services from panel replacements to lighting installations. The business maintains a high rating with consistent owner engagement, though some lower-rated reviews cite high costs for minor repairs, trip charges, and instances of unreturned calls or perceived unprofessionalism.

  • Google rating: 4.9 out of 5 from 185 reviews (96% five-star).
  • Reviews on this page: 185 Google reviews (173 with written comments, 7 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Electrician serving Wellington, Florida.

Data from Google, last updated November 2, 2026.

Score profile vs other electricians

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction89Reliability79Craft & service89Value100Momentum100Replies to reviews99Satisfaction: 89 (median 94)Reliability: 79 (median 93)Craft & service: 89 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 99 (median 88)
This companyElectricians median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gator Electric and Communications, Inc.: 89/100 on this factor. Category median: 94.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gator Electric and Communications, Inc.: 79/100 on this factor. Category median: 93.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gator Electric and Communications, Inc.: 89/100 on this factor. Category median: 98.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gator Electric and Communications, Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gator Electric and Communications, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gator Electric and Communications, Inc.: 99/100 on this factor. Category median: 88.A
99

Bar = this company · dark tick = category median.

Star ratings

185 Google reviews we collected

  • 5 stars17896%
  • 4 stars11%
  • 3 stars00%
  • 2 stars32%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 173 written reviews

  • Praise31097%
  • Complaints93%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1071%
  • Reasonable429%
  • Overpriced00%
  • Not sure00%
$846+77% vs typical electricians

Middle half of what 7 customers paid ($206–$2.6k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9429%
  • Speed & response6520%
  • Quality & results5317%
  • Would recommend4715%
  • Communication3411%
  • Price & value134%
  • Honesty & trust134%

What customers talk about

We read 173 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Not only was he super friendly and helpful, but he knows his stuff!”
  • “Victor and Robert came out the same day I called, provided an evaluation and recommendation with detailed cost.”
  • “Victor was an excellent technician, reliable, quick and thorough.”
  • “They came highly recommended by another company we trust for other services, and they absolutely lived up to that recommendation.”
  • “They took the time to walk me through the entire process, answered all of my questions, and made sure I knew exactly what to expect every step of the way.”
  • “Outstanding front office staff and service technician Mr Victor very professional on time ⏲️ great price and excellent workmanship 10.”
    “This place is a rip off and who ever is in charge is worthless.”
  • “Alain our technician was on time, bery transparent, informative and speedy!”

People customers mention

  • Alain 14 reviews
  • Denise 9 reviews
  • Victor 6 reviews
  • Roberto 5 reviews
  • Jean 4 reviews
  • Bruce 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Gator Electric and Communications, Inc. for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Arthur7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I needed to have my electrical panel refurbished as it was improperly 'updated' 2x before. Victor and Robert came out the same day I called, provided an evaluation and recommendation with detailed cost. Scheduled for the refurbishment the following week and Victor and Roberto arrived on time and completed the…

Paid $2,500–3,000Reasonable priceElectrical panel repairElectrical outlet & switch repairElectrical wiring repair
Terri12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This is my second time using Gator Electric. Victor was quick, efficient and professional.

Paid $800–1,000Reasonable priceService not listed
AlejandroLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They've helped our business multiple times with electrical issues. Reliable, well priced and Alain is very professional and knows what he’s doing. Thank you

Paid $200–400Great priceElectrical outlet & switch repairElectrical wiring repair
MegLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gator electric is great! Alain gave us quick, reliable and thorough service. He had knowledge on some upcoming projects we want. We will defined be using these guys again! Thank you

Customer photo from Meg's review
Paid $800–1,000Reasonable price

Photos

Customer reviews

4.9 ★★★★★ 185 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
flbeachbummsLocal Guide · 21 reviewsTotal number of Google reviews flbeachbumms has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alain did a phenomenal job!! Not only was he super friendly and helpful, but he knows his stuff! We felt comfortable and appreciated his guidance and recommendations throughout the entire process. All work was done professionally and with care. We will request Alain for every future visit!!

Arthur Spector7 reviewsTotal number of Google reviews Arthur has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I needed to have my electrical panel refurbished as it was improperly 'updated' 2x before. Victor and Robert came out the same day I called, provided an evaluation and recommendation with detailed cost. Scheduled for the refurbishment the following week and Victor and Roberto arrived on time and completed the project as scheduled. All were skilled and professional and Yvonne in the office helped coordinate the entire project from end to end. I highly recommend Gator Electric!

  • Price assessment: Reasonable price
  • Price: $2,500–3,000
  • Services: Electrical panel repair, Electrical outlet & switch repair, Electrical wiring repair
  • Response time: 2–4 hr
Response from the owner · a month ago

Thank you so much for your wonderful review and for choosing Gator Electric! We’re glad Victor and Roberto were able to quickly evaluate your panel and complete the refurbishment as scheduled. We truly appreciate your kind words about our team’s professionalism and Yvonne’s coordination throughout the project. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you! Welcome to the Gator Electric family!🐊⚡

Robert RoblesLocal Guide · 18 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first time using Gator Electric, and I couldn’t be happier with the experience. They came highly recommended by another company we trust for other services, and they absolutely lived up to that recommendation. From my very first conversation with Denise in customer service to the technician who completed the job, everyone was friendly, professional, and incredibly helpful. They took the time to walk me through the entire process, answered all of my questions, and made sure I knew exactly what to expect every step of the way. It’s not often you come across a company that combines outstanding customer service with quality workmanship, but Gator Electric certainly does. The entire experience was smooth, professional, and stress-free. I highly recommend Gator Electric to anyone looking for honest, reliable, and professional electrical services. They’ve earned a customer for life!

  • Price assessment: Reasonable price
  • Price: $3,500–4,000
  • Services: Electrical inspections, Electrical wiring installation, Electrical wiring repair
Response from the owner · 2 months ago

Thank you so much for your wonderful review! We're honored that you chose Gator Electric for your first experience with us and that we lived up to the recommendation. We'll be sure to share your kind words with Denise and the rest of our team. Providing friendly, professional service and quality workmanship is what we strive for every day. We truly appreciate your trust and recommendation, and we look forward to serving you again whenever you need us. Welcome to the Gator Electric family!🐊⚡

Boyd Lane4 reviewsTotal number of Google reviews Boyd has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alain our technician was on time, bery transparent, informative and speedy! Got our fan up and cleaned the debris from the job.

Response from the owner · 2 months ago

Thank you for the great review! We're so glad to hear Alain provided prompt, transparent, and efficient service. We take pride in keeping our customers informed, completing quality work, and leaving every job site clean. We truly appreciate your recommendation and look forward to helping you with any future electrical needs. Thank you for choosing Gator Electric!🐊⚡

Rob Murphy6 reviewsTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Victor was an excellent technician, reliable, quick and thorough.

  • Price assessment: Great price
  • Price: $1–500
  • Services: Fan installation
Response from the owner · 2 months ago

Thank you for your wonderful review! We're thrilled to hear Victor provided reliable, efficient, and thorough service. We'll be sure to share your kind words with him. We appreciate your support and thank you for choosing Gator Electric—we look forward to serving you again!🐊⚡

YvonneLocal Guide · 16 reviewsTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a great company!! Excellent service. The technicians were very professional and knowledgeable. Will definately be using them again

  • Price assessment: Great price
  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 6 years ago

We are thrilled to hear about your great experience with Gator Electric and Communications Yvonne! We look forward providing you quality service again soon!

Terri Pendergast12 reviewsTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is my second time using Gator Electric. Victor was quick, efficient and professional.

  • Price assessment: Reasonable price
  • Price: $800–1,000
  • Services: Service not listed
Response from the owner · 7 months ago

Thank you so much for your continued trust in Gator Electric! We’re thrilled to hear this was your second great experience with us. Victor will be especially happy to know his quick, efficient, and professional service made a positive impression. We truly appreciate your support and look forward to helping you again in the future!🐊⚡

Kim McCutcheon3 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have had electrical issues for some time, and contacted Gator Electric. They were prompt and efficient, and the main box was replaced as needed. This week we had other issues, and Vas came out to check. He was thorough and explained things clearly. We are very happy with Vas and Gator Electric. Highly recommend.

  • Price assessment: Great price
  • Services: Electrical inspections, Electrical wiring repair
Response from the owner · 8 months ago

Thank you so much for your thoughtful 5-star review! We’re glad we could help resolve your electrical issues and get your main panel replaced quickly and efficiently. It’s great to hear that Vas provided thorough service and took the time to clearly explain everything during his visit — we’ll be sure to pass along your kind words to him! We truly appreciate your trust in Gator Electric and your recommendation. If you ever need anything in the future, our Gator Electric team is always here to help!🐊⚡

Mary Kerman14 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alain! What a fantastic experience. Highly. Highly! Recommend him. Not too many guys out there like this.

Response from the owner · 8 months ago

Thank you so much for the amazing 5-star review! We couldn’t agree more — Alain truly is one of a kind! We’re so glad you had such a fantastic experience and that his service stood out to you. We’ll be sure to share your kind words with him. Thank you for the high recommendation and for choosing Gator Electric — we’re always here when you need us!🐊⚡

Alejandro CelisLocal Guide · 19 reviewsTotal number of Google reviews Alejandro has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They've helped our business multiple times with electrical issues. Reliable, well priced and Alain is very professional and knows what he’s doing. Thank you

  • Price assessment: Great price
  • Price: $200–400
  • Services: Electrical outlet & switch repair, Electrical wiring repair
Response from the owner · 9 months ago

Thank you so much for the 5-star review! We really appreciate your continued trust in us here at Gator Electric. I’m glad we could help resolve your electrical issues and that you found our service reliable and well priced. Your kind words mean a lot—thank you for your support!🐊⚡

Gator Electric and Communications, Inc. on Google Maps →

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