Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%69+4.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREGecko Pest Control
Paradise, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 61 termite control services · 5.0★ from 303 Google reviews
Report card
Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gecko Pest Control is better than 97% of termite control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gecko Pest Control is better than 97% of termite control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gecko Pest Control is better than 100% of termite control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gecko Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gecko Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gecko Pest Control is better than 69% of termite control services.B
69
Reviews for your job
Customers hired Gecko Pest Control for 8 kinds of job.
Gecko Pest Control for cockroach extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 11 Google reviews tagged “Cockroach extermination”
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I love Roger. What a nice and knowledgeable employee you have there! Wonderful! No more roaches.Yeah
Paid $200+Reasonable priceCockroach extermination
KacieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
⭐️⭐️⭐️⭐️⭐️ Outstanding Service – Highly Recommend! I had such a great experience with Gecko Pest Control from start to finish. Joe was the technician who came out, and he was incredibly knowledgeable and thorough. He took the time to talk to me about the property, answer all my questions, and explain everything…
Great priceHome inspectionSpider exterminationGeneral pest inspection
Brandon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Roger is SUPER professional. Always early or on time and his service is second to none! I recommend Roger and Gecko. Hans down!!!
Paid $180–200Great priceSpider exterminationFlea & mite exterminationCockroach extermination
PA7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Matthew was very friendly and professional and knowledgeable
Paid $200+Not sureCockroach extermination
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Friendly, helpful, and knowledgeable staff every time so far.
Reasonable priceHome inspectionCockroach extermination
Summer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Roger rocks!! He always does a good job, friendly with my pets, very knowledgeable about his job.
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Roger is the best !! We love him 😁
Cockroach exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
leeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Very thorough inspection, professional service. Been happy with their service for over 2 years..
Ant exterminationCockroach exterminationGeneral pest inspection
LauraEdited 8 months ago★★★★★
Rating only, no written review.
Great priceCockroach extermination
Melissa3 years ago★★★★★
Rating only, no written review.
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Lois5 years ago★★★★★
Rating only, no written review.
Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Professionalism+ Value
Price
$120+16% vs typical termite control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 43%Reasonable 37%Overpriced 2%Not sure 18%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 30 | $50–$181 |
| Bug & insect extermination | 24 | $50–$119 |
| General pest inspection | 20 | $50–$116 |
| Ant extermination | 18 | $63–$192 |
| Spider extermination | 17 | $50–$109 |
| Rodent extermination | 16 | $91–$371 |
| Cockroach extermination | 11 | $56–$173 |
| Hornet & wasp extermination | 7 | $58–$169 |
