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Genesee Appliance Repair

4.9 ★★★★★ · 184 Google reviews · 17 photos
Appliance repair service · Grand Blanc, MI

Genesee Appliance Repair at a glance

Google reviewers rate Genesee Appliance Repair 4.9 out of 5 stars based on 184 reviews, with the owner responding to 69 percent of them. Customers frequently praise the service for punctuality, clear communication, and reasonable pricing across repairs for dryers, refrigerators, and stoves. A recurring criticism in low-star reviews involves scheduling difficulties, including missed appointments and perceived rudeness during rescheduling attempts.

  • Google rating: 4.9 out of 5 from 184 reviews (97% five-star).
  • Reviews on this page: 183 Google reviews (171 with written comments, 3 with photos).
  • Owner responses: the business replied to 69% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Appliance Repair serving Grand Blanc, Michigan.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.9
★★★★★
184 reviews on Google
5★177
4★3
3★0
2★0
1★3

Reviews from Google, shown as published (original wording, unedited).

Allan Karl3 reviews
★★★★★

Knowledgeable about my microwave Timely Service

  • Price assessment: Reasonable price
  • Price: $200–250
  • Repair wait time: 0–1 hr
Review from Google · view on Google
Joel BrownLocal Guide · 13 reviews
★★★★★

GREAT EXPERIENCE! Very professional, responsive, knowledgeable, punctual, and affordable! A+

  • Price assessment: Reasonable price
Review from Google · view on Google
Samantha MaschinoLocal Guide · 15 reviews
★★★★★

Genesee Appliance Repair is truly amazing!!! They are fast and efficient and most Importantly HONEST!! I will only call them for my appliance repairs from now on.

  • Price assessment: Great price
  • Price: $50–100
  • Repair wait time: 0–1 hr
Review from Google · view on Google
Craig Gist2 reviews
★★★★★

Excellent service on our dryer acting up. Thank you.

Review from Google · view on Google
Teresa Smith1 review
★★★★★

Had Shane from genesee appliance again today for a dryer repair. I needed his assistance about 1 1/2 years ago too. The part came in within a couple days and he had my dryer back in business. Professional, kind and timely. Love the 4 hour appointment window compared to other places that want you waiting around all day. He was recommended to me bat a neighbor and has not disappointed.

  • Price assessment: Reasonable price
  • Price: $150–200
  • Repair wait time: 0–1 hr
Review from Google · view on Google
Rebekah Willis2 reviews
★★★★★

Genesee Appliance is very responsive and they did a thorough job of diagnosing the problem. When Home Depot would not complete the install for a new appliance, they stepped up quickly in their response. I do wish that the initial payment to diagnose was included in the install/repair, but not a terrible cost for the work.

  • Price assessment: Reasonable price
  • Price: $250–300
  • Repair wait time: 3–4 hr
Review from Google · view on Google
Jamie Secord1 review
★★★★★

Amazing service! Had a problem and they came out same day to fix it! Very professional and an overall great person! Would recommend to anyone looking to get appliances repaired or serviced!! 10/10 recommend!!

  • Price assessment: Great price
  • Price: $200–250
  • Repair wait time: 1–2 hr
Review from Google · view on Google
Tom DoerflingerLocal Guide · 23 reviews
★★★★★

Highly recommend Shane and his company, Genesee Appliance Repair. Quick to return calls and showed up when he said he would (while keeping me posted via text). Quick to determine issue. Very fair pricing. He'll be my go to appliance repair guy going forward and should be yours too! Thanks Shane!

Review from Google · view on Google
Erik Bangtson3 reviews
★★★★★

⭐⭐⭐⭐⭐ Excellent service from Genesee Appliance Repair. They repaired our range and dishwasher quickly and professionally. The technician was courteous, knowledgeable, and easy to work with. Everything is working great, and the experience was stress-free. Highly recommend!

  • Price assessment: Great price
  • Price: $250–300
  • Repair wait time: 1–2 hr
Review from Google · view on Google
mallory snider6 reviews
★★★★★

Shane was great! Explained what needed to be done and took care of it quickly! Highly recommended! Update 9/24/26 had Shane back out to take a look at my dryer and he was fast and efficient! Thank you again! Never been so happy to do laundry 😂

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Service not listed
Response from the owner · 3 years ago

Thank you it was a pleasure! You're wonderful

Review from Google · view on Google

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