Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Google reviewers rate Genesis Electric Pros Crown Point 4.8 out of 5 based on 150 reviews, with the owner responding to 97% of feedback. Customers frequently cite punctuality, clear communication, and fair pricing for services like outlet installations, lighting, and service line upgrades. Recurring themes include technicians explaining work in simple terms and demonstrating professional knowledge. However, some low-star reviews mention technicians declining requested jobs due to discomfort or concerns about potential property damage, as well as instances where costs were higher than expected.
Data from Google, last updated November 11, 2026.
150 Google reviews we collected
Phrases our text analysis found in 113 written reviews
How often each topic comes up in the written reviews
We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our service technician was super patient and efficient.”
“He is thorough, efficient, cordial, & accommodating.”
“Their knowledge and expertise made the job go quick and precise.”
“I truly appreciate Genesis fair price and WONDERFUL CUSTOMER CARE!”
“When I stated that was too expensive the gentleman that I was speaking to told me he’s not doing business with me and go elsewhere.”
“They both arrived on time, fixed our repair and explained everything.”
“I highly recommend this company for any electrical project you may have or think about getting done.”
“I would not recommend this company to anyone.”
“Professional, reliable, clean and courteous team that can think outside the box using their skills to get want you need done”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 150 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Chris has done other electrical work for me. He is thorough, efficient, cordial, & accommodating. I feel confident about entrusting the Genesis electrical pros with my residential projects.
Service line rebuild and upgrade. Refurbished other components as needed. Provided solid proof of needed rebuilds. Highly qualified.
I've used Genesis for their electrical services. Our service technician was super patient and efficient. Your estimate and invoice will be clear without any hidden fees, give them a call.
Aaron, was very polite and punctual. Also, he was very focused on the job at hand. The install of a new outlet in our garage went very quickly and smoothly! I will be hiring Genesis Electrical for any future and possible electrical projects!
Thank you for the great review and kind words Bill! We are so glad you were satisfied with the work Aaron provided! We are grateful to have had the opportunity to work with you and look forward to assisting with future work!
Corey did a great job installing lights under my kitchen cabinets. He was on time and very professional. He also installed a new door bell. Thanks, Corey!
We appreciate this amazing review Sue! So happy to hear of your great experience with Corey and that we were able to meet the expectations we strive to meet. Please don't hesitate to reach out in the future!
He was efficient and on time and very patient. Great personality.
Thank you for this great review Mary! We're grateful that we have had this opportunity to work with you and we very much appreciate your kind words. We strive for the best and are very glad you are satisfied with our service! We look forward to working with you in the future!
Corey and Chris did an outstanding job. Their knowledge and expertise made the job go quick and precise. I would not hesitate to have these gentlemen do anything around the house again.
Thank you for the 5 star review Wayne! We are glad our services were to your satisfaction and look forward to assisting you in the future. Welcome to the Genesis Family!
What an AMAZING company. And what GREAT SERVICE! They scheduled appointments SUPER FAST and went WAaaay above and beyond for me. I have had the pleasure of working with two of their service technicians. Corey and Christopher. They both arrived on time, fixed our repair and explained everything. They are knowledgeable, polite, professional, and highly skilled. I truly appreciate Genesis fair price and WONDERFUL CUSTOMER CARE!
Thank you so much Colleen for your 5 star review! We appreciate the kind words and are glad that the pricing, professionalism, and care we strive to achieve were met to your satisfaction. We are always happy to service your needs Colleen!
Caleb is my go too for electrical service. I request him and he doesn’t disappoint.
Thank you Darlene for being a valued customer and for these kind words! We always appreciate the opportunity to serve you. We are happy to hear that Caleb has reached the standard we strive to set and look forward to assisting you in the future!
Mike was absolutely the best. Professional and personal.
Thank you so much Ken for the kind words and 5 star review! We are very glad that you were satisfied with our service and that Mike was able to set that standard. Please don't hesitate to reach out for further needs!
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts