Marlon EvangelistaLocal Guide · 891 reviewsTotal number of Google reviews Marlon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCheck out the view from any of the windows!
Gensler
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%84+58.2Reliability 31%85+26.2Experts Score= 84Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 12 architectsPosition by Experts Score among all companies we track in this category. · better than 55%
4.8 ★★★★★ 10 Google reviews · 3 photos
80%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 10 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review
Gensler at a glance
- Google rating: 4.8 out of 5 from 10 reviews (80% five-star).
- Reviews on this page: 10 Google reviews (1 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 2, 2026.
- Service: Architect serving Oakland, California.
Data from Google, last updated November 11, 2026.
Score profile vs other architects
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gensler: 84/100 on this factor. Category median: 85.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gensler: 85/100 on this factor. Category median: 85.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gensler: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
10 Google reviews we collected
- 5 stars880%
- 4 stars220%
- 3 stars00%
- 2 stars00%
- 1 star00%
Photos
Customer reviews
4.8 ★★★★★ 10 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amie LeeLocal Guide · 22 reviewsTotal number of Google reviews Amie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDee Dee LimLocal Guide · 81 reviewsTotal number of Google reviews Dee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTim YepLocal Guide · 31 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlechaitanya sure2 reviewsTotal number of Google reviews chaitanya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlejustin mornanLocal Guide · 53 reviewsTotal number of Google reviews justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKajal Patel2 reviewsTotal number of Google reviews Kajal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMark McLocal Guide · 23 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googletony wasikhongoLocal Guide · 8 reviewsTotal number of Google reviews tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNick SticklenLocal Guide · 14 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBusiness details
- Address: 2101 Webster St #2000, Oakland, CA 94612
- Phone: (510) 625-7400
- Website: gensler.com
- Service area: Oakland, CA