Excavating contractor · Kearney, MO · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 22 retaining wall contractorsiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★64 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Gentzler Landscaping five stars based on sixty-four reviews, with the owner responding to ninety-seven percent of feedback. Customers frequently cite punctuality, clear communication, and reasonable pricing for services including sod installation, retaining wall construction, grading, and drainage repairs. Recurring themes highlight professional conduct, efficient project completion, and thorough cleanup after work is finished. No common criticisms appear in the provided excerpts, which consist entirely of positive five-star assessments.
Google rating: 5.0 out of 5 from 64 reviews (100% five-star).
Reviews on this page: 64 Google reviews (58 with written comments, 9 with photos).
Owner responses: the business replied to 97% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Gentzler LandscapingRetaining Wall Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gentzler Landscaping: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gentzler Landscaping: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gentzler Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
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Bar = this company · dark tick = category median.
Star ratings
64 Google reviews we collected
5.0of 5
5 stars64100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 58 written reviews
99%praise
Praise11699%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3126%
Would recommend2320%
Staff & attitude1815%
Speed & response1513%
Price & value1513%
Communication87%
Honesty & trust76%
What customers talk about
We read 58 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Gentzler Landscaping did an amazing job replacing our backyard with new sod.”
“I would recommend him for any landscaping job you need done!”
“They were very reasonably priced and were very professional.”
“The crew completed the job fast and made sure to let us know watering instructions.”
“They were fast, efficient and the price was affordable.”
“Justin is so easy to work with and cleaned up the street as he worked.”
“If you are looking for genuine concern and deliberate work being done; this is the crew!”
People customers mention
Justin15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTammy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Justin and his team did an amazing job! Our retaining walls were in desperate need of leveling. Gentzler Landscaping rebuilt the areas and added toppers. We will be having them back to complete additional areas soon!!
Great price
BBarbaraLocal Guide · 100 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Ok, I know 5 star reviews can be suspect but in this case it is very well earned! Our backyard is a steep slope that leads to woods. Justin and his team cleared the invasive trees, smoothed out the slope, built a beautiful retaining wall and walkway for us. He also helped with drainage issues on the driveway.…
DDakota3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Gentzler Landscaping did an amazing job replacing our backyard with new sod. Our yard had patches that needed to be filled in and they did a great job replacing only what truly needed to be replaced. The crew completed the job fast and made sure to let us know watering instructions. I highly recommend them for landscaping needs!
MMatt8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Gentzler did a super job for us! They laid a bunch of sod and a couple of areas of black rock that is so nicely sculpted with some other larger rocks. It looks beautiful and is quite a transformation from what we had. They were very reasonably priced and were very professional. I'll definitely use them again for my next landscaping project!
JJamie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Gentzler Landscaping is awesome ! We had old mulch removed , new rock put in and new sod installed in our entire front yard . They were fast, efficient and the price was affordable. Would definitely use them again !
CCindy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Justin and his employees did a fantastic job grading and re-sodding my torn up backyard. The difference before and after was amazing and they did a great job cleaning up after the job was finished. Not only is Justin very much a professional but his rates are very reasonable as well. . I would recommend him for any landscaping job you need done!!
Justin and his team did an amazing job! Our retaining walls were in desperate need of leveling. Gentzler Landscaping rebuilt the areas and added toppers. We will be having them back to complete additional areas soon!!
Price assessment: Great price
Response from the owner · 2 months ago
Hi Tammy! We are so happy to hear you are pleased with our work. We look forward to working together again soon!
J
Jami Kleinowski2 reviewsiTotal number of Google reviews Jami has written across all businesses on Google Maps, not just this one.
Ok, I know 5 star reviews can be suspect but in this case it is very well earned! Our backyard is a steep slope that leads to woods. Justin and his team cleared the invasive trees, smoothed out the slope, built a beautiful retaining wall and walkway for us. He also helped with drainage issues on the driveway. Justin is so easy to work with and cleaned up the street as he worked. Very strong recommendation for him!
Response from the owner · 4 months ago
Thank you so much for the review, Barbara. We are so glad that you are pleased with our work!
D
Dakota Phillips3 reviewsiTotal number of Google reviews Dakota has written across all businesses on Google Maps, not just this one.
Gentzler Landscaping did an amazing job replacing our backyard with new sod. Our yard had patches that needed to be filled in and they did a great job replacing only what truly needed to be replaced. The crew completed the job fast and made sure to let us know watering instructions. I highly recommend them for landscaping needs!
Response from the owner · 4 months ago
Thank you for taking the time to leave a review, Dakota. We appreciate the feedback and are glad you are pleased with the work!
M
Matt H8 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Gentzler did a super job for us! They laid a bunch of sod and a couple of areas of black rock that is so nicely sculpted with some other larger rocks. It looks beautiful and is quite a transformation from what we had. They were very reasonably priced and were very professional. I'll definitely use them again for my next landscaping project!
Response from the owner · 5 months ago
Hi Matt, Thank you for the review. We enjoyed working on your project and love that you are happy with the finished product. We look forward to working together again.
J
Jamie Karr5 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Gentzler Landscaping is awesome ! We had old mulch removed , new rock put in and new sod installed in our entire front yard . They were fast, efficient and the price was affordable. Would definitely use them again !
Response from the owner · 5 months ago
Thank you so much for taking the time to leave a review, Jamie! We are happy to hear that you are pleased with our work.
W
Western Mountain Supply8 reviewsiTotal number of Google reviews Western has written across all businesses on Google Maps, not just this one.
Justin and his employees did a fantastic job grading and re-sodding my torn up backyard. The difference before and after was amazing and they did a great job cleaning up after the job was finished. Not only is Justin very much a professional but his rates are very reasonable as well. . I would recommend him for any landscaping job you need done!!
Response from the owner · 6 months ago
Thank you for the review, Cindy! We are glad you are pleased with our work.
T
Tony Garrison8 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Justin, Noah and Kevin were outstanding! Noah is only 20 years old, but showcased his patience, care and vision of a much older and experienced adult. Same with his boss Justin. Justin runs his business with extreme, careful, attention to detail. If you are looking for genuine concern and deliberate work being done; this is the crew! I’ve had lots of work done at my house and this is by far the best crew I’ve had the pleasure of hiring. Highly recommend!
Response from the owner · 7 months ago
Thank you for such a kind review, Tony! We enjoyed working on your project and are thrilled that you are pleased with the results.
T
Treasurer HOA2 reviewsiTotal number of Google reviews Treasurer has written across all businesses on Google Maps, not just this one.
