Google reviewers rate GenXPro Heating & Air Conditioning 4.9 out of 5 based on 61 reviews, with the owner responding to 87 percent of comments. Customers frequently cite punctuality, clear communication, and fair pricing for services including AC repairs, furnace installations, and mini-split work. Technicians are noted for protecting home surfaces and providing honest assessments that often avoid unnecessary replacements. One low-star review describes a situation where a technician collected a fee before declaring a warranty claim invalid due to a recommended system replacement.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
ProXGen Heating and Air installed my new A/C and furnace last week. Luis and his team were very professional and extremely efficient. Luis upgraded the A/C for me because of my high ceilings, at an amazing price. All in under seven hours. Luis went above and beyond. I highly recommend this company.
My AC went out and Luis was able to come quickly, diagnose the issue and make the repairs. The prices are fair and he explained what’s needed in a way that made me feel comfortable. Definitely recommend!
Luis was very professional and informative. He was punctual and did the work for a fair price
Thank you for sharing your experience with GenXPro. We're glad to hear Luis was professional, informative, and respectful of your time throughout the service visit. During the appointment, we completed a comprehensive AC tune-up that included testing system performance, inspecting electrical components, and verifying refrigerant operation. We replaced the dual capacitor to help ensure reliable startup and operation. We also cleaned the outdoor condenser coil to remove dirt and debris that can restrict airflow and reduce cooling efficiency, helping the system perform more effectively during the warmer months. We appreciate your trust in our team and are happy we could provide quality service at a fair price. Thank you for choosing GenXPro.
I highly recommend GenXPro for your HVAC needs. Luis and his team recently replaced our 30-year-old AC unit with a new two-stage system, providing a thorough and professional installation. If you are looking for an experienced and reputable business, you can't go wrong with them.
Thank you for the wonderful review and for trusting GenXPro with such an important upgrade to your home. Replacing a 30-year-old HVAC system is a major investment, and we're honored you chose our team to handle the project. Your new two-stage heating and cooling system is designed to deliver quieter operation, more consistent indoor temperatures, and improved energy efficiency compared to older single-stage equipment. Along with the new furnace, air conditioner, and matched evaporator coil, we also installed an Ecobee smart thermostat, a MERV 16 filtration system for enhanced indoor air quality, a quiet attic fan, upgraded system components, and completed the required permitting, Title 24 testing, and AHRI-certified installation to ensure everything meets current performance standards. We believe a quality installation goes well beyond simply replacing equipment. Proper system design, attention to detail, and long-term reliability are what help homeowners get the most from their investment, and we're glad that commitment came through in your experience. Thank you again for your recommendation and your trust in Luis and the GenXPro team. We hope you enjoy many years of reliable comfort from your new system, and we're always here if you need us.
The AC pump was replaced and tuned with care.
Thank you for the review and for trusting GenXPro with your AC maintenance. We're glad to hear the visit was a positive experience and that we could help keep your system in top condition. During the tune-up, our team performed a thorough inspection of the air conditioning system, including checking the filters and evaluating the overall operation of the equipment. Preventative maintenance visits are often valuable because they allow us to catch developing issues before they turn into larger repairs. In your case, we identified a problem with the condensate pump and were able to put a plan in place to address it before it could potentially lead to water drainage issues or system interruptions. Thank you again for choosing GenXPro. We appreciate your trust and look forward to completing the condensate pump replacement and helping keep your system running reliably.
Amazing service, very accommodative on my last minute request. Highly recommended!
Thank you for the recommendation and for choosing GenXPro. We’re glad we could accommodate your last-minute request and provide the level of service you were looking for. For this visit, we helped improve the performance of your zoning system by adding additional damper control capability. Properly configured zoning allows different areas of a home to receive the right amount of airflow, helping improve comfort and temperature consistency throughout the house. Even relatively small upgrades like this can make a noticeable difference in how well a system responds to the needs of different rooms and living spaces. We appreciate your trust in our team and are happy to hear the experience earned your recommendation. Thank you for choosing GenXPro, and we look forward to helping with any future heating, cooling, or indoor comfort needs.
We’re so thankful for GenX! They were very professional and answered all of the questions we had. So glad he was able to fix our AC during this heat wave!
Thank you for the kind review and for calling GenXPro when your AC stopped working. Losing cooling during a heat wave is never convenient, so we're glad we were able to get your system back up and running quickly. We especially appreciate your comments about our professionalism and communication. We believe homeowners should have their questions answered and understand what's happening with their HVAC system, whether the solution is a major repair or a simple adjustment. In this case, we were able to diagnose the issue and restore operation during the service visit without needlessly replacing parts, helping you get your home comfortable again as quickly as possible at a fair price. Thank you for trusting GenXPro, and we're grateful for the opportunity to earn your recommendation.
Luis is wonderful. He arrived on time and had my A/C up and running in about 15 minutes. Perfect gentleman and extremely knowledgeable. 100% recommendation from this customer. Thank you Luis!
Thank you for the fantastic review and for choosing GenXPro. We're thrilled to hear that Luis was able to get your AC back up and running so quickly. One thing homeowners appreciate most during an AC breakdown is having a technician who can quickly diagnose the issue, explain what's going on, and get the system operating again without unnecessary repairs. We're glad Luis was able to provide that level of service while making the experience comfortable and stress-free. Your comments about his professionalism, punctuality, and expertise mean a lot to our team. We work hard to provide honest HVAC service focused on solving problems efficiently, and it's wonderful to hear that reflected in your experience. Thank you again for the recommendation and for trusting GenXPro with your air conditioning repair. We look forward to being here whenever you need us.
Very friendly and experience people. Very detailed in their work
Thank you for the kind words and for choosing GenXPro. We’re delighted to hear that you found our team friendly, experienced, and attentive to detail. Our goal on every visit is to take the time to do the job right, communicate clearly, and make sure our customers feel confident in the work being performed. Whether it's routine maintenance, repairs, or a new installation, we believe the small details matter and often make the biggest difference in the overall experience. We truly appreciate your support and recommendation. Thank you for trusting GenXPro with your heating and cooling needs.
Gen X Pro is a great HVAC company. Because the company isn't too big you really receive great personal care. Not only are they friendly and professional but they are competent and good at what they do. AND when they are working in your home they protect the home and clean up after themselves! They took the time to talk through things with me and I am very happy with all the work they did. Highly recommend.
Thank you for the wonderful review and for trusting GenXPro with your furnace replacement project. One of the advantages of working with a local HVAC company is the ability to provide personalized service, and we're grateful that our team’s communication, professionalism, and attention to detail stood out during your experience. This project involved much more than simply replacing equipment. We removed the existing system, built and raised the platform, upgraded the return air system, installed a new filter cabinet and thermostat, improved insulation around the installation area, and completed a new flue pipe run to the roof. Taking the time to address these supporting components helps ensure the new heating system operates safely, efficiently, and reliably for years to come. We're especially pleased to hear that our team treated your home with care and left the work area clean when the job was complete. We believe respecting a customer's home is just as important as the technical work itself. Thank you again for the recommendation and for allowing us to earn your trust. We hope you enjoy the comfort and efficiency of your new furnace for many years to come.