Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Google reviewers rate George L. Throop Company 4.5 out of 5 based on 22 reviews, with the owner responding to 95 percent of them. Customers frequently praise the staff's helpfulness, extensive knowledge, and convenient location, noting that concrete material prices are competitive with major home improvement stores. However, some low-star reviews criticize slow job completion times and perceived poor customer service attitudes, suggesting the staff acts as if doing the client a favor rather than providing a paid service.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: satisfaction.
Bar = this company · dark tick = category median.
22 Google reviews we collected
Phrases our text analysis found in 10 written reviews
How often each topic comes up in the written reviews
We read 10 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“George , is brilliantly helpful and kind , wish I needed to go there more often.”
“Great service”
“Prices are decent and the location is extremely convenient.”
praise complaint · found by our text analysis, Google review wording unchanged.
Used to be a great place to get concrete materials, but they no longer do retail sales to the general public
George , is brilliantly helpful and kind , wish I needed to go there more often.
Hoy venimos a cargar material,el personal es muy amable te ayuda rápido, mucha variedad de materiales
They take too long to do their job ......they need to go to get some clases about customer service ......they act like if they are doing you a favor ....when in.fact we pay for their service ....
Been coming here for years for materials for jobs around my house and other properties. George is a really good man and the guys that work for him are really helpful. Prices are decent and the location is extremely convenient. A yard of pre-mixed concrete in a trailer is about the same price as you'd pay at HD and you dont have to mix!
4.5 ★★★★★ 22 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Used to be a great place to get concrete materials, but they no longer do retail sales to the general public
George , is brilliantly helpful and kind , wish I needed to go there more often.
Oh you are very kind! Thank you. Please come back and see us again!
Hoy venimos a cargar material,el personal es muy amable te ayuda rápido, mucha variedad de materiales
Hi Alej, Thank you so much for taking the time to rate us. We really appreciate your kind words. Glad our staff was able to help you so quickly! We try our best.
I'm going up garage 40 years
Hi David, not sure what you were trying to say here but thank you so much for the 5 star ranking! Really appreciate it.
Good people ..
Thank you Ronald for your 5 star rating. We try to do our best and so appreciate your review!
They take too long to do their job ......they need to go to get some clases about customer service ......they act like if they are doing you a favor ....when in.fact we pay for their service ....
Sorry that you must have caught us at a bad time and that we disappointed you.
Been coming here for years for materials for jobs around my house and other properties. George is a really good man and the guys that work for him are really helpful. Prices are decent and the location is extremely convenient. A yard of pre-mixed concrete in a trailer is about the same price as you'd pay at HD and you dont have to mix!
Thank you, Aaron, for your wonderful 5-star review. Really appreciate it!
Great service
We so appreciate your 5-star review. Thank you so much!
One of Oldest, Great Construction spots in Pasadena. Extremely knowledgeable.
Oh how wonderful to hear that! Thank you so much for your 5-star review. We have tried to always keep customer service a priority. Thank you again!
Nice people,good service,great coffee.
So glad you liked the coffee, Carolyn. Thank you so much for the 5-star review. It's greatly appreciated!
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
