Marcia Peterson7 reviews
Toma is excellent. Knowledgeable sales people, arranged quick installation of my dishwasher. I wouldn’t shop anywhere else for appliances.
Review from Google · view on Google
George Washington Toma TV and Appliance
George Washington Toma TV and Appliance at a glance
Customers frequently praise the store for knowledgeable staff, punctual deliveries, and efficient installation services, often noting fair pricing and responsive communication during purchases. Recurring themes include professional delivery crews and helpful sales teams that manage logistics seamlessly. However, some reviews highlight issues with poor communication regarding delivery schedules, sales pressure, or lack of personalized attention, indicating inconsistent experiences despite the high overall rating.
- Google rating: 4.9 out of 5 from 1,767 reviews (94% five-star).
- Reviews on this page: 1,768 Google reviews (1,278 with written comments, 57 with photos).
- Owner responses: the business replied to 86% of reviews.
- Most recent review: October 24, 2026.
- Service: Appliance Repair serving Quincy, Massachusetts.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★1,767 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Terry Sentas3 reviews
We were referred to GWT by our son who had a wonderful experience. Youseline was our sales person and she was just wonderful and so informative. The delivery guys were exceptional. We highly recommend this wonderful family owned and run business.
Review from Google · view on Google
Stacey GravelLocal Guide · 35 reviews
We’ve bought all of our appliances and the appliances for an in-law here. The service is always excellent. Our microwave recently broke after 2 years and the Toma team was quick and responsive to finding us a solution with the manufacturer.
Response from the owner · 3 days ago
Thank you for making us your go-to for every appliance in your home and your in-law's, Stacey! We're sorry your microwave gave out after just two years, but we're so happy we could jump in quickly and work with the manufacturer to find you a solution. Your loyalty truly means the world, and we look forward to taking care of your family for many years to come! 😊
Review from Google · view on Google
MARY D'EON2 reviews
The experience at GW Toma was exceptional from start to finish. Sue was very pleasant, knowledgeable and accommodating to our needs, re: both the refrigerator/freezer itself and the delivery logistics. The delivery was very efficient and on time. We highly recommend them!
Response from the owner · 3 days ago
We're so grateful for your kind words and recommendation, Mary! Sue will be delighted to know she was able to help with both your new refrigerator and the delivery plans, and we'll be sure to pass this along to her. We're thrilled to hear everything arrived right on time, too. Enjoy your new refrigerator, and we hope the rest of your fall is a wonderful one!
Review from Google · view on Google
jeanne casey7 reviews
Great experience getting a fridge that would fit through the doors of "this old house". The delivery was flawless.... excellent company.
Response from the owner · 3 days ago
We can't thank you enough for your kind words, Jeanne! Finding a fridge that fits through the doors of an older home can be a real puzzle, so we're thrilled to hear your new one made it in without a hitch and that the delivery went so smoothly. Our delivery team will be so happy to know they made the day an easy one for you, and we'll be sure to share your note with them. We hope you enjoy your new fridge for many years to come, and we'll be right here whenever you need us again!
Review from Google · view on Google
Heather Bannister3 reviews
We have purchased all of our appliances at George Washington Toma. I call Alan and he makes sure we get the best appliance possible at the best price.
Response from the owner · 4 days ago
Thank you for trusting us with every one of your appliances, Heather! Alan will be so happy to know you count on him to find just the right fit each time, and we'll be sure to pass your kind words along to him. It truly means the world to have you as part of our community, and we look forward to helping you with whatever comes next!
Review from Google · view on Google
Pauline Reichardt3 reviews
Friendly informative staff.
Response from the owner · 4 days ago
Thank you so much, Pauline! We're thrilled to hear our team was friendly and informative during your visit! We'll be sure to share your lovely feedback with them. We truly appreciate you taking the time to leave us a review and hope to see you again soon! 😊
Review from Google · view on Google
MaryKate Garrity1 review
Great service
Response from the owner · 5 days ago
Thank you so much for the kind words, MaryKate! It truly means a lot to know you were happy with the service you received, and we'll be sure to pass this along to the whole team. We hope you have a cozy and wonderful fall, and we'll be right here whenever you need us again! 🍁
Review from Google · view on Google
Anne Powers4 reviews
Delivery happened when they said. Purchase was smooth, happy with installation
Response from the owner · 5 days ago
Thank you so much for choosing us, Anne! We're thrilled to hear your purchase went smoothly, your delivery showed up right when promised, and you're happy with how the installation turned out. We hope you enjoy everything for many years to come, and we're always just a call away whenever you need us!
Review from Google · view on Google
Gary GilmoreLocal Guide · 28 reviews
Wonderful company that I highly recommend. They were extremely helpful and knowledgeable.
Response from the owner · 5 days ago
Thank you for the wonderful words, Gary! We're so happy to hear you found everyone here extremely helpful and knowledgeable, and we'll be sure to pass that along to the team. It means a great deal that you'd recommend us to others, and we look forward to helping you again whenever the need arises!
Review from Google · view on Google
Business details
- Address: 1353 Commercial St, Weymouth, MA 02189
- Phone: (781) 335-6435
- Website: gwtoma.com
- Service area: Quincy, MA