Google reviewers rate Georges Moving Cleaning Company 4.9 out of 5 based on 437 reviews, highlighting punctuality, careful handling of furniture, and clear communication during local and long-distance moves. Customers frequently mention reasonable pricing and the company's ability to accommodate short-notice requests for deliveries and junk removal. However, several low-star reviews describe aggressive or rude interactions during initial scheduling, with complaints about argumentative behavior, contract errors, and perceived hostility toward potential clients.
Google rating: 4.9 out of 5 from 437 reviews (97% five-star).
Reviews on this page: 437 Google reviews (392 with written comments, 13 with photos).
Owner responses: the business replied to 1% of reviews.
Reviews from Google, shown as published (original wording, unedited).
RF
Raymond FernalldLocal Guide · 63 reviews
★★★★★
George and his movers did an excellent job of moving furniture from one apartment in my complex to another. They worked quickly but carefully and made things much easier for my move.
An excellent experience! I now live out-of-state and had to arrange long distance the final clean out of my old storage unit and disposal of remaining items. George’s Moving was prompt, professional and did a superior job at an excellent price. They made what could have been a time-consuming headache simple and easy. I highly recommend!
George was so great to work with. I reached out with only about 48 hours’ notice and he was able to help get rugs from Philadelphia to NYC. He was very friendly, professional, communicative, and brought everything upstairs for me. Really seamless experience and I’d definitely use him again!!
Unfortunately, my experience with George was very unpleasant. His communication came across as unnecessarily aggressive, defensive and hostile. The interaction escalated very quickly and left the impression that even a minor misunderstanding could be met with anger rather than professionalism. I would not feel comfortable doing business with someone who communicates with potential customers this way.
The conversation with George left me with the impression that the focus was more on maximizing the cost of the service than understanding the customer’s needs. I can’t speak to the quality of their actual moving or cleaning services because I chose not to move forward, but based solely on my interaction with this representative, I would personally think twice before hiring this company.
A potential customer should feel heard, respected, and comfortable asking questions, not talked over or made to feel like an inconvenience.
Response from the owner · a month ago
Never booked service with this customer also instead setting up video chat this customer decided to text over everything she wanted for the moved
Try taking on the phone she hung up through text she stated I’m leave you a bad review most importantly the move is this Saturday
The flyer that was giving by her Sister has a website that give all I information how to receive a quote for ones reason I do not want overcharged the customer on moving day that why we do video chat , contact agreement & inventory sheets so no misunderstanding this customer didn’t want to go through the process at all instead they went straight to google to leave bad review which I can’t do nothing about
George and his team did an outstanding job delivering our furniture we got from the pottery barn and west elm outlets. Everything was neatly wrapped to keep the items safe in delivery. Quick and efficient communication and delivery!