Fred Ryder8 reviews
My experience was great I enjoyed seeing my son have therapy for the first time. It was good because as I experienced the joy I also saw the joy in my son's eyes
Review from Google · view on Google
Germantown Home
Germantown Home at a glance
Google reviewers rate Germantown Home 4.6 out of 5 based on 206 reviews, with the owner responding to only two percent. Positive feedback frequently highlights the facility's cleanliness, friendly staff interactions, and organized activities, including religious services and salon access. However, critical reviews describe patterns of staff rudeness, perceived neglect, and specific incidents involving theft or medical mismanagement, contrasting sharply with the generally welcoming experiences reported by other visitors.
- Google rating: 4.6 out of 5 from 206 reviews (79% five-star).
- Reviews on this page: 206 Google reviews (158 with written comments, 8 with photos).
- Owner responses: the business replied to 2% of reviews.
- Most recent review: September 21, 2026.
- Service: Senior Care Service serving Philadelphia, Pennsylvania.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.6
★★★★★206 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
WallyLocal Guide · 70 reviews
干净整洁，整体卫生环境维护不错，人员友善，停车方便！ 其他就不知道了。
Review from Google · view on Google
Nicole Coney3 reviews
Germantown Homes are very clean. My Godmother is happy staying there and the staff is taking great care of her. I have no complaints.
- Price assessment: Great price
Review from Google · view on Google
Pat Lancit5 reviews
Person at front was very nice and accommodating. Very clean, workers were friendly, the one's who live there seems to be very happy. I enjoyed playing bingo with the residents!! If I had to make a choice of a place to live in my old age, I would not mine living there!!
- Price assessment: Not sure
Review from Google · view on Google
Garrison Wright5 reviews
Had a wonderful visit with my Aunt
- Price assessment: Not sure
Review from Google · view on Google
Lis Mayo2 reviews
This facility keep the elders engaged with activities and special events. The staff is pleasant and generally responsive there are time when things can be overwhelming but they adjust. It VERY CLEAN throughout the building, on each floor. Additionally they have religious services available and a salon.
- Price assessment: Not sure
Review from Google · view on Google
David NapierLocal Guide · 32 reviews
Nice clean place, the staff seem very friendly
- Price assessment: Reasonable price
Review from Google · view on Google
Donyssiae Mccoy2 reviews
The administrator is extremely rude and unprofessional. I would not allow a pet of mine to be under her supervision.Please send your loved ones elsewhere.
Review from Google · view on Google
Deborah Smart2 reviews
This facility was clean. Easy to navigate and friendly. My friends food looked better than the food in the facility where I reside.
Review from Google · view on Google
Paula MitchellLocal Guide · 151 reviews
I am very happy with the care and support my loved one has been receiving. From the moment you walk through the front door till you get to the room ,the staff is very friendly and accommodating. This place is nice and clean it's more like your home away from home. I will definitely recommend this place to my family and friends.
Review from Google · view on Google
Business details
- Address: 6950 Germantown Ave, Philadelphia, PA 19119
- Phone: (215) 848-3306
- Website: newcourtland.org
- Service area: Philadelphia, PA