Get Loaded Kitchen

Fast food restaurant · East Lansing, MI · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%95+26.8Replies to reviews 8%85+7Experts Score= 95Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 42 food trucksPosition by Experts Score among all companies we track in this category. · better than 95%
5.0 ★★★★★ 167 Google reviews · 23 photos
98%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
69%reviews answered by the owner
Oct 2026latest review

Get Loaded Kitchen at a glance

Customers consistently praise the fresh, flavorful food and friendly, attentive service, noting that the owner frequently engages directly with guests to customize orders. The establishment is described as clean with a positive atmosphere, and reviewers appreciate the reasonable pricing for large portions, including a free drink offer during weekday hours. One low-star review criticized the lack of clearly posted menu prices, high costs for specific items, and receiving cold food, while acknowledging the staff's politeness.

  • Google rating: 5.0 out of 5 from 167 reviews (98% five-star).
  • Reviews on this page: 167 Google reviews (150 with written comments, 39 with photos).
  • Owner responses: the business replied to 69% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Food Truck serving East Lansing, Michigan.

Data from Google, last updated October 28, 2026.

Score profile vs other food trucks

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction96Reliability95Craft & service–Value–Momentum100Replies to reviews85Satisfaction: 96 (median 76)Reliability: 95 (median 73)Momentum: 100 (median 100)Replies to reviews: 85 (median 35)
Get Loaded KitchenFood Trucks median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Get Loaded Kitchen: 96/100 on this factor. Category median: 76.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Get Loaded Kitchen: 95/100 on this factor. Category median: 73.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Get Loaded Kitchen: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Get Loaded Kitchen: 85/100 on this factor. Category median: 35.A
85

Bar = this company · dark tick = category median.

Star ratings

167 Google reviews we collected

  • 5 stars16398%
  • 4 stars32%
  • 3 stars00%
  • 2 stars11%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 150 written reviews

  • Praise14898%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6946%
  • Would recommend3121%
  • Quality & results1812%
  • Price & value1711%
  • Speed & response75%
  • Honesty & trust75%
  • Communication21%

What customers talk about

We read 150 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They have so many different varieties we tried the potato, French fry’s and macaroni bases everything was 10/10 including the helpful/friendly staff.”
  • “The staff was very nice and the food was delicious, would recommend”
  • “Owner goes out of his way to make a great experience.”
  • “The staff is incredibly charismatic, the food is delicious and the price is reasonable.”
  • “Whether it's a date night or you just want that quick meal.”
  • “They genuinely care and it’s so refreshing to see and experience that.”
  • “It was our first time coming here and the workers explained how everything worked really well.”

People customers mention

  • Mediterranean 8 reviews
  • Mac 6 reviews
  • Lebanese 5 reviews
  • Okemos 5 reviews
  • Dubai 4 reviews
  • Ishmael 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

DanielleLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

This place was very very good, I’m from Grand Rapids and was visiting, I’m so glad I stopped here I will definitely be back. They have so many different varieties we tried the potato, French fry’s and macaroni bases everything was 10/10 including the helpful/friendly staff.

Andrea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

The food is amazing! I had the rice with chicken shawarma and it was really good. My kids loved the food and the slushies. Will come back again

Rat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

This was an awesome place!! 40 bucks for two massive bowls full of food, two desserts, and two slushies!! Food is so good!! Owner was in and very attentive!!!

Sabaism_and_stuff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Went here on a whim and had an incredible experience. The staff is incredibly charismatic, the food is delicious and the price is reasonable. I hope to see them become very successful and we will definitely be back.

Sherri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great food and friendly service! Had the Crazy Lebanese bowl and wish I had taken a picture but it was gone before I thought of it!! It was fresh, filling and most of all delicious!

Micah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Went here on a whim and it was amazing!! So good, so creative, and super nice staff!

Photos

Customer reviews

5.0 ★★★★★ 167 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Danielle GLocal Guide · 34 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place was very very good, I’m from Grand Rapids and was visiting, I’m so glad I stopped here I will definitely be back. They have so many different varieties we tried the potato, French fry’s and macaroni bases everything was 10/10 including the helpful/friendly staff.

  • Order type: Dine in
  • Meal type: Dinner
Andrea Shokha6 reviewsTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The food is amazing! I had the rice with chicken shawarma and it was really good. My kids loved the food and the slushies. Will come back again

  • Order type: Dine in
  • Meal type: Dinner
  • Price per person: $40–50
  • Noise level: Quiet, easy to talk
aryn headleyLocal Guide · 15 reviewsTotal number of Google reviews aryn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing enviroment, kind staff, delicious food!!

Rat2 reviewsTotal number of Google reviews Rat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was an awesome place!! 40 bucks for two massive bowls full of food, two desserts, and two slushies!! Food is so good!! Owner was in and very attentive!!!

  • Order type: Dine in
  • Meal type: Lunch
  • Price per person: $10–20
  • Noise level: Quiet, easy to talk
Sabaism_and_stuff1 reviewTotal number of Google reviews Sabaism_and_stuff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went here on a whim and had an incredible experience. The staff is incredibly charismatic, the food is delicious and the price is reasonable. I hope to see them become very successful and we will definitely be back.

  • Order type: Dine in
Sherri Matlock4 reviewsTotal number of Google reviews Sherri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great food and friendly service! Had the Crazy Lebanese bowl and wish I had taken a picture but it was gone before I thought of it!! It was fresh, filling and most of all delicious!

Micah Laird3 reviewsTotal number of Google reviews Micah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went here on a whim and it was amazing!! So good, so creative, and super nice staff!

  • Order type: Dine in
  • Meal type: Lunch
  • Price per person: $10–20
  • Noise level: Quiet, easy to talk
Karen Williams3 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The food is excellent that very, very good. The whole idea is off the chain excellent

  • Order type: Dine in
  • Meal type: Lunch
  • Price per person: $30–40
  • Noise level: Quiet, easy to talk
Jose De La Rosa RodriguezLocal Guide · 31 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very tasty food. The place was also super clean and great attention. Will be back for sure.

  • Order type: Dine in
  • Meal type: Dinner
  • Price per person: $10–20
  • Noise level: Quiet, easy to talk
  • Recommendation for vegetarians: Would not recommend
  • Vegetarian offerings: Vegetarian menu or section
  • Parking space: Plenty of parking
  • Parking options: Free parking lot
Kimberly Dale2 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Loaded Mac & cheese Fresh juicy Steak! Owner goes out of his way to make a great experience. Very friendly- My son is a regular- today was my first visit. I was so impressed with this concept! Find them on saturdays at the Meridian Farmers Market too!! Spread the word- small business by word of mouth!! My bowl was enough to have leftovers!

  • Order type: Dine in
  • Meal type: Dinner
  • Price per person: $10–20
  • Noise level: Quiet, easy to talk
  • Recommendation for vegetarians: Highly recommend
  • Vegetarian offerings: Clearly labeled vegetarian dishes
  • Parking space: Plenty of parking
  • Parking options: Free parking lot

Get Loaded Kitchen on Google Maps →

Business details