Kara Coronado2 reviewsTotal number of Google reviews Kara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVirgil McAdams is the best tech!!!!!! Very professional and the pests are gone!!!!
GGA Pest Management
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 178 pest control servicesPosition by Experts Score among all companies we track in this category. · better than 61%
4.9 ★★★★★ 607 Google reviews · 23 photos
97%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$117typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
GGA Pest Management at a glance
Google reviewers rate GGA Pest Management 4.9 out of 5 based on 607 reviews, highlighting consistent praise for professional technicians, thorough treatments for various pests, and responsive communication. Customers frequently note the company’s reasonable pricing and long-term reliability, with the owner responding to every review. However, a minority of low-star comments criticize high initial costs, inconsistent appointment scheduling, and occasional instances of incomplete service or aggressive driving.
- Google rating: 4.9 out of 5 from 607 reviews (97% five-star).
- Reviews on this page: 607 Google reviews (525 with written comments, 3 with photos).
- Owner responses: the business replied to 100% of reviews.
- Most recent review: October 29, 2026.
- Service: Pest Control Service serving Waco, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other pest control services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GGA Pest Management: 94/100 on this factor. Category median: 94.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GGA Pest Management: 93/100 on this factor. Category median: 93.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GGA Pest Management: 100/100 on this factor. Category median: 96.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GGA Pest Management: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GGA Pest Management: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GGA Pest Management: 100/100 on this factor. Category median: 91.A
100
Bar = this company · dark tick = category median.
Star ratings
607 Google reviews we collected
- 5 stars58797%
- 4 stars112%
- 3 stars00%
- 2 stars10%
- 1 star81%
Praise vs complaints
Phrases our text analysis found in 525 written reviews
- Praise90999%
- Complaints91%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price2645%
- Reasonable2950%
- Overpriced00%
- Not sure35%
$117-5% vs typical pest control services
Middle half of what 40 customers paid ($80–$149) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude29732%
- Quality & results21223%
- Would recommend13515%
- Speed & response13214%
- Communication576%
- Price & value455%
- Honesty & trust404%
What customers talk about
We read 525 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Daniel at GGA Pest Management is thorough, professional, and appreciated for treating our home and yard so that we stay pest free.”
“James listened to our concerns, thoroughly evaluated our property, and answered all our questions.”
“…having to take measures into our own hands because their treatments didn't work.…”
“I highly recommend this local company and have contracted with them for years for all of our pest management needs!”
“Not sure how they are so highly recommended.”
“GGA as a whole has always been super responsive, efficient, easy to work with, and a great value for the service they provide.”
“Always great service, kind people, and they make sure to explain everything they are doing.”
“Personal service like that and keeping the price of service reasonable is why we’ve stayed with GGA for 8 years.”
“I’d highly recommend GGA Pest Control to anyone looking for reliable pest control!”
People customers mention
- Childs 50 reviews
- Tommy 50 reviews
- Miller 46 reviews
- Kurtis 19 reviews
- Mike 14 reviews
- Heady 11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired GGA Pest Management for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
GGA is timely responding and has consistently met our expectations and requests. This is much appreciated, looking forward to continued business with GGA.
Paid $140–160Reasonable priceGeneral wildlife removal
BobbieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Daniel with GGA pest control does a great job treating my property. He is friendly, polite, patient, and professional. Thanks Daniel!
Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Karey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Nacho has been taking care of our pest control for years. Be it ants, rats or mice, he is always willing to help.
Paid $100–120Reasonable priceRodent extermination
SteveLocal Guide · 241 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★
Less than perfect annual service call on Sentricon baits around the house. Left cap loose off one unit and NO bait cartridge inside the cylinder!
Paid $200+Not sureTermite extermination
RichardLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Great TEAM...!!!! Always professional and respectful..... very responsive to our concerns and questions.... very competitively priced.... we have an acre of land they care for... we've been using GGA since 2017...
Paid $40–60Great priceRodent extermination
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I use them for termite control, They do an excellent job of checking the boxes and advises the conidition of termite traps,
Paid $100–120Reasonable priceTermite extermination
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 75 | $58–$136 |
| Spider extermination | 55 | $73–$166 |
| Rodent extermination | 55 | $99–$371 |
| Ant extermination | 53 | $86–$246 |
| Hornet & wasp extermination | 44 | $103–$282 |
| Cockroach extermination | 40 | $86–$282 |
| Bug & insect extermination | 29 | $66–$144 |
| Mosquito extermination | 16 | $71–$111 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 607 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Brenda Anderson1 reviewTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNacho is thorough in his job. He is a good representative of the company’s personal attention to their customer's needs. For example, our kid’s swing set is invaded by wasp nests every year and he will take time to get rid of them every year so our kids can play safely without being stung! Personal service like that and keeping the price of service reasonable is why we’ve stayed with GGA for 8 years.
- Price assessment: Great price
- Services: Hornet & wasp extermination, Rodent extermination
- Pest type: Spiders
Response from the owner · 4 days ago
Thank you so much for your kind words and for trusting GGA for the past 8 years! We're happy to hear Nacho continues to take such great care of your home and pays attention to the little things that matter most to your family.
Lynn12 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJames listened to our concerns, thoroughly evaluated our property, and answered all our questions. He is friendly and informative. He spoke highly of his boss (the owner) which says a lot about the company. We made the right call.
Response from the owner · 2 weeks ago
Thank you for the kind review! We're glad James took great care of you and answered all your questions. We appreciate your trust in GGA!
Carie Downes14 reviewsTotal number of Google reviews Carie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDaniel at GGA Pest Management is thorough, professional, and appreciated for treating our home and yard so that we stay pest free. I highly recommend this local company and have contracted with them for years for all of our pest management needs!
- Price assessment: Reasonable price
- Services: Hornet & wasp extermination, Rodent extermination, Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
- Pest type: Ants, Rodents, Cockroaches, Spiders
Response from the owner · 6 years ago
We appreciate your review Carie! Thank you
Wes Wells7 reviewsTotal number of Google reviews Wes has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNacho has been awesome and consistent. very good to work with and always dependable.
Response from the owner · 6 months ago
Thank you, we appreciate you saying that. It means a lot to hear our team has taken great care of you over the years.
Nell H7 reviewsTotal number of Google reviews Nell has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have great service from GGA, I have used them for over 20 years.
- Price assessment: Reasonable price
- Price: $160–180
- Services: Hornet & wasp extermination, Rodent extermination
- Pest type: Ants, Rodents, Cockroaches, Spiders
Response from the owner · 2 weeks ago
Thank you for being a loyal customer for over 20 years! We truly appreciate your continued trust and support. It means so much to our team!
Jacob1 reviewTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe absolutely love GGA Pest Management! We had some pretty annoying ant, hornet, and spider issues, and they took care of everything with no problem. The difference has been huge, and it’s such a relief not having to constantly worry about bugs/pests around the house. James T. is our main service guy and he is seriously the best. He’s always friendly, professional, thorough, and does an awesome job every single time. You can tell he actually cares about the quality of his work and making sure everything is taken care of. GGA as a whole has always been super responsive, efficient, easy to work with, and a great value for the service they provide. We’ve been extremely happy with them and would recommend GGA to anyone looking for a great pest control company!
- Price assessment: Great price
- Services: Hornet & wasp extermination, Spider extermination, Flea & mite extermination, General pest inspection, Ant extermination
- Pest type: Ants, Rodents, Cockroaches, Spiders
Response from the owner · 4 weeks ago
Thank you for your review!! We’re glad to hear you’ve seen such a big difference. We’ll be sure to pass this along to James, he truly cares about taking great care of his customers. We really appreciate your recommendation and support!
Mark Webb2 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGGA is timely responding and has consistently met our expectations and requests. This is much appreciated, looking forward to continued business with GGA.
- Price assessment: Reasonable price
- Price: $140–160
- Services: General wildlife removal
- Pest type: Other
Response from the owner · a month ago
Thank you! We really appreciate your continued trust in our team and are grateful to have you as a GGA customer!
jett anderson3 reviewsTotal number of Google reviews jett has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service!
- Price assessment: Reasonable price
Response from the owner · a month ago
Thank you! We appreciate your business and are glad you had a great experience with GGA!
Joshua SanderfordLocal Guide · 20 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJames was great, really appreciated his attention to detail. Friendly and helpful, anyone would be blessed to work with him.
- Price assessment: Great price
- Services: Spider extermination, General pest inspection, Ant extermination
- Pest type: Ants, Rodents, Spiders
Response from the owner · a month ago
Thank you for the kind words! We’re so glad James took great care of you. We truly appreciate your feedback and your trust in GGA Pest Management!
Business details
- Address: 1904 Franklin Ave, Waco, TX 76701
- Phone: (254) 666-3439
- Website: ggapest.com
- Service area: Waco, TX