Day care center · Spokane, WA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%77+45.2Reliability 26%67+17.5Value 15%93+14.2Craft & service penalty97−0.3Experts Score= 77Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#94 of 138 preschoolsiPosition by Experts Score among all companies we track in this category. · better than 32%
4.8★★★★★34 Google reviews · 1 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Giggling Guest Child Care Center 4.8 out of 5 based on 34 reviews, with the owner responding to only 3% of feedback. Customers frequently praise the staff’s communication, daily updates via apps, home-cooked meals, and structured learning activities that prepare children for school. Recurring themes highlight a safe, clean environment and individualized attention to each child’s needs. The primary criticism involves isolated incidents of unprofessional phone interactions and a reported injury where a child was left unattended for hours, though most reviewers describe positive experiences.
Google rating: 4.8 out of 5 from 34 reviews (94% five-star).
Reviews on this page: 34 Google reviews (32 with written comments, 1 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: May 2, 2026.
Service: Preschool serving Spokane, Washington.
Data from Google, last updated November 11, 2026.
Score profile vs other preschools
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
This companyPreschools median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Giggling Guest Child Care Center: 77/100 on this factor. Category median: 88.B
77
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Giggling Guest Child Care Center: 67/100 on this factor. Category median: 84.B
67
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Giggling Guest Child Care Center: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Giggling Guest Child Care Center: 93/100 on this factor. Category median: 90.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Giggling Guest Child Care Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 51.–
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Bar = this company · dark tick = category median.
Star ratings
34 Google reviews we collected
4.8of 5
5 stars3294%
4 stars00%
3 stars00%
2 stars00%
1 star26%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
91%praise
Praise4091%
Complaints49%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1636%
Quality & results818%
Speed & response614%
Honesty & trust614%
Communication49%
Price & value25%
Would recommend25%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…o this daycare for a few months and we love it the staff there are so nice and they really do a good job with the kids I couldn't be more happier I'm…”
“They also do a great job of teaching the kids new things.”
“Unsure how my review keeps getting removed but my child had a terrible experience here.”
“They are always available for questions and quick to respond.”
“I trust the staff and am so blessed to be a part of this family!”
“I have two girls at Giggling Guest Too and I have been completely impressed not only by the care provided, but their ease of operating and communicating.”
“It's a little bit of a drive, but definitely worth it knowing our babies were getting the best care, education, and meals in Spokane county.”
“10/10 and I would suggest you give them a try, or ask to talk to any parents here if you have questions, I know I would be happy to field some.”
People customers mention
Debi3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AnthonyLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I can not say enough good things about this daycare. It's a little bit of a drive, but definitely worth it knowing our babies were getting the best care, education, and meals in Spokane county. Our kids were in 2 other daycares and did not come close to this. The staff were amazing and like family. They were very…
Meal preparationEducational services
Natasha7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My kids have been going to this daycare for a few months and we love it the staff there are so nice and they really do a good job with the kids I couldn't be more happier I'm glad my kids go there and they love it too
Kaelene9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★
Went to see what I could do to get my son enrolled into daycare as it says on there web page they can take 10 month Olds. The lady I spoke to on the phone was extremely rude while I was asking questions about the daycare. She was unprofessional. And I will never take my child here ever!
DarcyLocal Guide · 48 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Our daughter has been going to Giggling Guest for over 2 years and we could not be happier that we found them! After trying multiple child care/day care centers, this location offered everything we wanted to include a secure environment, safe playground, home cooked meals, washed on site bedding, separate rooms for…
Elizabeth1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Amazing staff with so much heart and caring mindset. It’s wonderful seeing our son learn and grow here. The teachers and front staff really make an effort to engage the kids and develop them in a very individualized way. My son is always so happy not only at drop off but also at pick up. The staff has made my…
EmilyLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
It was my first day dropping my kiddos off while I felt a little freaked out because it being there very first daycare, they were great the kids went right to play an i felt at ease..... The staff is great an over all was a great experience. Thank you to the staff for being so kind an understanding of our unique situation.
I can not say enough good things about this daycare. It's a little bit of a drive, but definitely worth it knowing our babies were getting the best care, education, and meals in Spokane county. Our kids were in 2 other daycares and did not come close to this. The staff were amazing and like family. They were very involved in keeping parents up to date with any accomplishments and possible issues. I wish every daycare had their quality and standard of care.
Services: Meal preparation, Educational services
Brooke Matson6 reviewsiTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
We loved this daycare for our twins for many years before we got into the public school system. The staff is fun-loving, encouraging, and positive, incorporating social-emotional learning into everything they do. It's challenging to be a working parent, and our twins have grown so much during their time in this program. They incorporate phonics for older kids and dance parties--my twins didn't want to leave most days because they were having so much fun.
They also do a great job of teaching the kids new things. My children were always telling me things they learned at school. They make each kid feel special.
The one thing I will say is that I tried to potty-train my toddlers at 2, and this daycare does not support potty training until you move into their room for 3-year-olds. The younger rooms have bathrooms with doors closed, so they cannot get to the potty without asking permission (younger kids usually just have to run and jump on the potty, no time to ask). Had I just known this earlier, I could have saved myself a lot of stress and regressions.
Natasha Ford7 reviewsiTotal number of Google reviews Natasha has written across all businesses on Google Maps, not just this one.
My kids have been going to this daycare for a few months and we love it the staff there are so nice and they really do a good job with the kids I couldn't be more happier I'm glad my kids go there and they love it too
Kaelene Richards9 reviewsiTotal number of Google reviews Kaelene has written across all businesses on Google Maps, not just this one.
Went to see what I could do to get my son enrolled into daycare as it says on there web page they can take 10 month Olds. The lady I spoke to on the phone was extremely rude while I was asking questions about the daycare. She was unprofessional. And I will never take my child here ever!
Darcy RiggsLocal Guide · 48 reviewsiTotal number of Google reviews Darcy has written across all businesses on Google Maps, not just this one.
Our daughter has been going to Giggling Guest for over 2 years and we could not be happier that we found them! After trying multiple child care/day care centers, this location offered everything we wanted to include a secure environment, safe playground, home cooked meals, washed on site bedding, separate rooms for different ages, and a phenomenal caring staff. We also really enjoy the fun holiday events like Halloween trick or treating. We are so fortunate to have our daughter in the Giggling Guest family. We have already recommended them to other friends and family that now send their children there!
Response from the owner · 4 years ago
Thank you Darcy. We love having you as part of our family as well. Thank you for the great review.
Roberts Family7 reviewsiTotal number of Google reviews Roberts has written across all businesses on Google Maps, not just this one.
I have been bringing my 2.5 year old son to this care center since October 2021 and we are in love! The teachers all care so deeply for my son and treat him as family. They keep him active all day long with hands-on activities like arts and crafts and dancing as well as outside time (weather-permitting). They also pride themselves on being a school and they live up the promise. My son can count to ten, he recognizes letters, can sing a dozen songs, knows the alphabet, and is very close to being potty trained. The center also highly values animals; nearly every room has a pet fish and there is a pet bunny that my son adores. We had the pleasure of attending a fall festival put on by the center and were blown away by the sense of love and community, to include the coordination of an outdoor petting zoo with a variety of rescue animals, from ponies to chickens to llamas! I trust the staff and am so blessed to be a part of this family!
Elizabeth Strieff1 reviewiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Amazing staff with so much heart and caring mindset. It’s wonderful seeing our son learn and grow here. The teachers and front staff really make an effort to engage the kids and develop them in a very individualized way. My son is always so happy not only at drop off but also at pick up. The staff has made my transition back to work a breeze and often send updates throughout the day which helps this momma so much. The management is really committed to providing a safe, fun, and loving environment and we’re very thankful the whole team.
EmilyLocal Guide · 25 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
It was my first day dropping my kiddos off while I felt a little freaked out because it being there very first daycare, they were great the kids went right to play an i felt at ease..... The staff is great an over all was a great experience. Thank you to the staff for being so kind an understanding of our unique situation.
Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Ali Spaniol3 reviewsiTotal number of Google reviews Ali has written across all businesses on Google Maps, not just this one.
My babies absolutely love giggling guest and I do too. We have seen many daycare centers and absolutely fell in love with this place with our first visit. All the teachers and staff are kind and caring. We feel very safe and they are very attentive to the kids. My toddler talks about all her friends and gives a full report each day of all the fun stuff she’s done. Their Covid response has been spot on and we are grateful to have a daycare that remained open to essential workers. Negative reviewer clearly have no frame of reference, and should keep your kids at home if you really have that much of a problem. The rest of us know how to appreciate good caring people and a reliable, trustworthy center.
