Glacier Auto Repair holds a 4.9 rating from 203 Google reviews, with the owner responding to seventy percent of them. Customers frequently praise the shop for quick turnaround times, fair pricing, and transparent communication regarding necessary repairs. Services include engine diagnostics, AC fixes, and brake work, often completed within twenty-four hours. However, some low-star reviews criticize the location's accessibility and describe instances where recommended repairs were deemed unnecessary or unsafe by other mechanics.
Google rating: 4.9 out of 5 from 203 reviews (96% five-star).
Reviews on this page: 203 Google reviews (188 with written comments, 3 with photos).
Owner responses: the business replied to 70% of reviews.
Most recent review: October 16, 2026.
Service: Auto Repair Shop serving Columbus, Ohio.
Data from Google, last updated November 10, 2026.
Star ratings
203 Google reviews we collected
4.9of 5
5 stars19596%
4 stars42%
3 stars00%
2 stars10%
1 star31%
Praise vs complaints
Phrases our text analysis found in 188 written reviews
98%praise
Praise45998%
Complaints72%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9120%
Speed & response8117%
Quality & results7616%
Honesty & trust6614%
Price & value6414%
Would recommend5211%
Communication368%
What customers talk about
We read 188 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great Service, Great guy and he’s very knowledgeable.”
“The service is completed in a timely manner and the pricing is reasonable.”
“The service has always been thorough and excellent.”
“By the time we arrived in Columbus, the car was making awful noises and shaking severely at every stop light.”
“As a woman, I usually worry about getting scammed or taken advantage of, but he was transparent and upfront about everything I needed.”
“Also, thanks for the great work at a very reasonable price!”
“Harry at Glacier said it needed oil pressure sending unit plus new oil pump tatol estimate $2200.”
“Five stars for excellent customer service and communication!”
“He talked to me about a few things I should think about doing in the future, walked me through the work he did, and had me take a look when he was done.”
People customers mention
Harry48 reviews
Ward3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
My car out of the blue wouldn't start. I had my car towed to Glacier Auto Repair. I have used this shop regularly for the last few years. The service has always been thorough and excellent. The service is completed in a timely manner and the pricing is reasonable. I will continue to utilize Glacier Auto Repair.
Price assessment: Reasonable price
Services: General repairs & maintenance
38 Jaccson4 reviewsiTotal number of Google reviews 38 has written across all businesses on Google Maps, not just this one.
Great Service, Great guy and he’s very knowledgeable. He fixed my Thermostat for my dodge charger and it’s running great! If you need your car worked on, he’s the guy! hit him up first!
Price assessment: Great price
Services: Service not listed
Response from the owner · a month ago
Appreciate you taking that time to do the review. Also, I appreciate your business and we’re here when you need us.
William McCubbin6 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
I took my daughter’s car to Glacier Auto Repair after two other local body shops were unable to fix her broken AC. Harry and his team identified the problem and had it fixed in 48 hours. Five stars for excellent customer service and communication!
Price assessment: Reasonable price
Services: Brakes, A/C installation & repair, Air conditioning
Response from the owner · a month ago
As we handle every vehicle differently, we are glad to resolve the issue that you have had an issue for over the time. Thank you for your business and we’re here anytime you need us.
Kevin Glenn1 reviewiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Thank you Harry for setting an appointment, diagnosing and repairing my car, all within 24 hours, which is not the norm around town. Also, thanks for the great work at a very reasonable price! Good luck to you and your business!
Services: Brakes
Response from the owner · 2 months ago
We appreciate you taking time to do your review as we know how important it is to have your vehicle. We do diligence to make sure we try to get you in and out.
T. White2 reviewsiTotal number of Google reviews T. has written across all businesses on Google Maps, not just this one.
Oliver was great! Gave him a call on Tuesday and he got me in Thursday morning to replace my sway bar links. Had my car finished in less than an hour. He talked to me about a few things I should think about doing in the future, walked me through the work he did, and had me take a look when he was done. I really appreciated that.
All around great customer service, fair prices, and very happy with the service I received. I’ll definitely be back!
Price assessment: Great price
Response from the owner · 2 months ago
Thank you for your review and we are here whenever you need Glacier Auto Repair
Kelly Carroll5 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
They did a great job of getting me in and fixed up quickly. Support small business very friendly and honest. Reasonably priced. Im a single parent with two teenagers drivers so car repairs really put a strain on my finances. I appreciate him fixing the problem, quickly and reasonably priced. I will always stay loyal to a trustworthy great mechanic. Highly recommend 👌
Response from the owner · 2 months ago
Appreciate you taking your time out to do a review. We’re here if you need us good job Glacier.
Steve SchumakerLocal Guide · 12 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Incredibly fast, very detailed .. only repaired what was needed.. I actually thought more repairs were needed for my brakes and some of those items didn't need replaced, je was concerned with fixing only what needed fixed and making sure my vehicle was safe.. extremely happy and will definitely be having other repairs when I need them done there..
Services: Steering & suspension repair, Brakes
Response from the owner · 2 months ago
Thank you for taking the time to do a review and giving your feedback we ensure quality and fix rate the first time
Jeremy Knightstep1 reviewiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Incredible customer service, more than fair pricing and I received my car back within 24 hours. Will only be going here for future repairs.
Response from the owner · 3 months ago
As repair time doesn’t always go our way on technician side, We strives for confirm fixes Done right the first time….. I’m Glad we got you back on the road in a timely fashion Thank you for your review Jeremy
