Google reviewers rate Gladiator Home Improvement 4.9 out of 5 based on 68 reviews, with the owner responding to all feedback. Customers frequently cite punctuality, clear communication, and fair pricing for services including deck construction, exterior painting, and wood rot repair. Recurring themes highlight professional crews and thorough project management. However, low-star reviews describe instances of significant cost overruns due to undisclosed damage and aggressive sales tactics that pressured clients.
Google rating: 4.9 out of 5 from 68 reviews (97% five-star).
Reviews on this page: 68 Google reviews (66 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 10, 2026.
Service: Outdoor Living Service serving Olathe, Kansas.
Data from Google, last updated November 5, 2026.
Star ratings
68 Google reviews we collected
4.9of 5
5 stars6697%
4 stars00%
3 stars00%
2 stars00%
1 star23%
Praise vs complaints
Phrases our text analysis found in 66 written reviews
96%praise
Praise16096%
Complaints74%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4125%
Would recommend3219%
Staff & attitude2917%
Communication2314%
Speed & response1911%
Price & value148%
Honesty & trust95%
What customers talk about
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their hard work and attention to detail really showed in the final result.”
“The team was fast, efficient, and friendly, and we would highly recommend them to anyone looking for quality painting services.”
“Although they did a good job with the paining, I cannot recommend them due to the horrific job on the pricing estimate.”
“They were attentive, professional, and kept us informed throughout every step of the process.”
“The gentlemen that worked on our project were quick, efficient, and very easy to work with.”
“The installation crew worked quickly, was always respectful of our property, and did a great job cleaning up at the end of each day.”
“We felt their pricing was fair, and they kept us informed every step of the way, from design and quoting to permitting and any changes.”
“Was quoted $7600 for a whole house paint job after an on-site estimate.”
“They work with integrity and treat others the way they want to be treated.”
People customers mention
Brian12 reviews
Chase9 reviews
Alan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Brian and Chase are great. They work with integrity and treat others the way they want to be treated. You won’t regret using them.
Response from the owner · 2 months ago
Thank you, Clarke. Integrity is the standard Brian and Chase hold themselves to on every job, and it means a lot to hear that came through on yours. We appreciate you taking the time to say so, and we would be glad to help whenever the next project comes up.
K
Krystal Davis5 reviewsiTotal number of Google reviews Krystal has written across all businesses on Google Maps, not just this one.
Sebastian and his team of painters were fantastic! They were attentive, professional, and kept us informed throughout every step of the process. Their hard work and attention to detail really showed in the final result. We are extremely happy with the exterior paint job on our home and couldn’t be more pleased with the experience. The team was fast, efficient, and friendly, and we would highly recommend them to anyone looking for quality painting services.
Response from the owner · 2 months ago
Thank you, Krystal! Sebastian and his team take real pride in careful prep and clear communication, and we are glad both showed in the finish on your exterior paint. Fast, friendly, and detailed is exactly how we want every job to feel. We appreciate the recommendation and hope you enjoy the fresh look for years to come.
C
Christine Todd3 reviewsiTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
We could not have been more pleased with our deck refresh. The gentlemen that worked on our project were quick, efficient, and very easy to work with. Highly recommend Gladiator for their customer service and workmanship.
Response from the owner · 3 months ago
Thank you, Christine. A deck refresh makes a big difference, and we're glad the crew kept things moving while staying easy to work with. Clear communication and solid workmanship are what we aim for on every project. We appreciate the recommendation and hope you enjoy the deck for years to come.
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Nicole N8 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Brian and his crew were fantastic to work with! We had them tear down our old deck, rebuild deck and fence, fix wood rot, and paint the house (not pictured). We felt their pricing was fair, and they kept us informed every step of the way, from design and quoting to permitting and any changes. The installation crew worked quickly, was always respectful of our property, and did a great job cleaning up at the end of each day. We couldn't be happier with our new deck and would highly recommend them!
Response from the owner · 3 months ago
Thank you, Nicole! Tearing down the old deck and rebuilding it, along with the fence, wood rot, and exterior paint, was a big project, and we're proud of how it all came together. Brian and the crew appreciated how easy you were to work with, and keeping you informed at every step is exactly how we like to do it. Enjoy the new deck, and thank you for recommending us.
M
Matthew WaljeLocal Guide · 39 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Chase, Brian, and their crew do amazing work. I had to call them after a previous company's wood rot "repair" proved to be purely cosmetic and ineffective. The scope grew considerably over the course of the project as their crew uncovered additional damage caused by years of cosmetic repairs that failed to actually stop the rot. It was a big job, and required a lot of carpentry, but their crew did really good work. The quality of the workmanship is outstanding and the crew are amazing people. Highly recommend them.
Response from the owner · 3 months ago
Thank you, Matthew. Wood rot that's been covered up with cosmetic fixes almost always runs deeper than it looks, so we would rather uncover it and do the carpentry right than patch over it again. Chase, Brian, and the crew took real pride in that one. We appreciate the trust and the kind words about the workmanship.
M
Michael R.6 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I am not one to leave reviews but I wanted to share what an amazing service experience I had with Gladiator Home Improvement. Sebastian was my project consultant. He was professional and very knowledgeable. He also respected my time and always arrived promptly and responded to my questions quickly and accurately. My painter was Esdras and I have never met someone that is so good at their craft. He is an artist. This is the fourth time I have had my home painted and NOTHING comes close to this man’s work. I treasure my home and am very particular so I do not write these words cavalierly. I would highly recommend these two gentlemen and this company. You will not be disappointed.
Response from the owner · 3 months ago
Thank you, Michael. Sebastian and Esdras will be glad to hear this. For a home you clearly care about this much, that level of attention to detail is the whole point, and hearing it is the best paint work you have had after four times means a lot. We appreciate the recommendation.
B
Brian BeachLocal Guide · 25 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Great job on wood repair before Normandy Place HOA trim painting. Sebastian A. great follow-up communication !
Response from the owner · 3 months ago
Thank you, Brian! Getting the wood repair right before the trim painting is what makes the finish last, and Sebastian is great about keeping the communication clear from start to finish. We appreciated working with you on the Normandy Place project.
A
Andrew Moore13 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
I have nothing but great things about Gladiator! They did a fantastic job of restoring our water damaged waiting room. I would highly recommend them for any job!
Response from the owner · 3 months ago
Thank you, Andrew! Restoring the water-damaged waiting room was a great project, and we are glad it turned out so well. We appreciate the recommendation and would be happy to help with any job down the road.
S
Sophie Warner2 reviewsiTotal number of Google reviews Sophie has written across all businesses on Google Maps, not just this one.
Chase did an amazing job on my composite deck! It turned out even better than I imagined. The craftsmanship is top-notch, and you can really tell he pays attention to every detail. The deck looks super clean, modern, and built to last. He was also professional, reliable, and easy to work with throughout the whole process. I’ve already gotten so many compliments on it. I would 100% recommend Chase to anyone looking to upgrade their outdoor space!
Response from the owner · 3 months ago
Thank you, Sophie! Chase and the crew put a lot of care into that composite deck, and we are thrilled it came out even better than you pictured. Enjoy it for years to come.
K
Kennedy Brewer2 reviewsiTotal number of Google reviews Kennedy has written across all businesses on Google Maps, not just this one.
