Glass America - Auto Glass & Windshield Replacement logo

Glass America - Auto Glass & Windshield Replacement

Auto glass shop · Charleston, SC

4.9 ★★★★★ 75 Google reviews · 10 photos
96%five-star reviews
93%reviews answered by the owner
Nov 2026latest review

Glass America - Auto Glass & Windshield Replacement at a glance

Google reviewers rate Glass America 4.9 out of 5 based on 75 reviews, noting that the owner replied to 93 percent of them. Customers frequently describe the windshield replacement and chip repair services as quick, professional, and punctual. Positive feedback highlights friendly communication, convenient home service, and clear updates regarding arrival times. No specific criticisms or patterns of dissatisfaction appear in the provided excerpts, which consist entirely of five-star ratings.

  • Google rating: 4.9 out of 5 from 75 reviews (96% five-star).
  • Reviews on this page: 75 Google reviews (55 with written comments, 1 with photos).
  • Owner responses: the business replied to 93% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Auto Glass Repair serving Charleston, South Carolina.

Data from Google, last updated November 10, 2026.

Star ratings

75 Google reviews we collected

  • 5 stars7296%
  • 4 stars00%
  • 3 stars23%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 55 written reviews

  • Praise11699%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Speed & response3832%
  • Staff & attitude2521%
  • Quality & results2219%
  • Would recommend1614%
  • Communication1210%
  • Price & value33%
  • Honesty & trust11%

What customers talk about

We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very quick and professional would definitely recommend”
  • “Mike was on time, professional and did an excellent job”
  • “) who did the excellent work and answered all my questions, to Mike with the follow up survey, I could not be more pleased with Glass America.”
  • “While I hope to never need them again, I will call them if bad luck strikes, and will certainly recommend them to friends, family and anyone else.”
  • “Tech was great communicating from beginning to end of the installation.”
  • “Gave me very timely updates for arrival, very nice professional person, finished the work very quickly but quality work especially for price.”
  • “Everyone I talked with was responsive, professional, and honest.”

People customers mention

  • Mike 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 75 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Guy Ambrose9 reviewsTotal number of Google reviews Guy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Glass America team was great. Polite and punctual! Would do business again with them in the future.

  • Price assessment: Great price
  • Services: Auto windshield replacement
Erica Long2 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very quick and professional would definitely recommend

  • Price assessment: Not sure
  • Services: Auto windshield replacement
Mike Pyle8 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and skill. Would use them again.

  • Price assessment: Reasonable price
  • Services: Auto windshield repair
Response from the owner · 2 days ago

We're glad we could help and appreciate you choosing Glass America! — The Glass America Team

Bruce KnepperLocal Guide · 69 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike was on time, professional and did an excellent job

  • Services: Auto windshield repair
Response from the owner · 2 days ago

We're glad we could help and appreciate you choosing Glass America! — The Glass America Team

Nancy Richardson2 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everything was easy and service was wonderful. I think I spoke with Beth (not sure of her name) to nake appt. She was thoughtful and patient with me. Matt (service man) was polite, personable and efficient.

  • Price assessment: Reasonable price
  • Services: Auto windshield repair
Response from the owner · 3 days ago

We're glad we could help and appreciate you choosing Glass America! — The Glass America Team

Vince LucchettiLocal Guide · 192 reviewsTotal number of Google reviews Vince has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From Beth with her friendly manner at the office setting up the appointment to Jeff (?) who did the excellent work and answered all my questions, to Mike with the follow up survey, I could not be more pleased with Glass America. My first chipped windshield in all my driving years and these folks took good care of me within a day of being contacted. While I hope to never need them again, I will call them if bad luck strikes, and will certainly recommend them to friends, family and anyone else.

  • Services: Auto windshield repair
Response from the owner · 4 days ago

We're glad we could help and appreciate you choosing Glass America! — The Glass America Team

Brandon Watson4 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast and easy process. Tech was great communicating from beginning to end of the installation. Will highly recommend to others.

  • Price assessment: Great price
Response from the owner · 4 days ago

We're glad we could help and appreciate you choosing Glass America! — The Glass America Team

Gary Proffitt1 reviewTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice friendly service

  • Price assessment: Great price
  • Services: Auto windshield repair
Response from the owner · a week ago

We're glad we could help and appreciate you choosing Glass America! — The Glass America Team

Tara GorscakLocal Guide · 22 reviewsTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were the nicest people I have ever dealt with, both in the office and in the field. The guy who came was respectful and kind. I’d recommend them a million times over!!

  • Services: Auto windshield repair
Response from the owner · 2 weeks ago

We're glad we could help and appreciate you choosing Glass America! — The Glass America Team

Jim KianeseLocal Guide · 36 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Glass America replaced my windshield quickly and did a great job. Definitely recommended!

  • Price assessment: Great price
  • Services: Auto windshield replacement
Response from the owner · 2 weeks ago

We're glad we could help and appreciate you choosing Glass America! — The Glass America Team

Glass America - Auto Glass & Windshield Replacement on Google Maps →

Business details