Auto glass repair service · Sedgwick, KS · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty72−2.8Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 73 window tinting servicesiPosition by Experts Score among all companies we track in this category. · better than 24%
4.9★★★★★412 Google reviews · 24 photos
97%five-star reviews
4.77★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Glass Doctor Auto of Wichita 4.9 out of 5 based on 412 reviews, with the owner responding to 99% of comments. Customers frequently praise the shop for quick turnaround times, affordable pricing, and professional handling of services like windshield replacement, power window repair, and side mirror installation. However, some low-star reviews cite recurring issues with post-installation leaks, detached trim pieces, and interior messes left behind, alongside complaints that the staff did not adequately address these quality concerns.
Google rating: 4.9 out of 5 from 412 reviews (97% five-star).
Reviews on this page: 411 Google reviews (335 with written comments, 17 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 16, 2026.
Service: Window Tinting Service serving Sedgwick, Kansas.
Data from Google, last updated October 29, 2026.
Score profile vs other window tinting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Glass Doctor Auto of WichitaWindow Tinting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Glass Doctor Auto of Wichita: 90/100 on this factor. Category median: 95.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Glass Doctor Auto of Wichita: 84/100 on this factor. Category median: 93.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Glass Doctor Auto of Wichita: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Glass Doctor Auto of Wichita: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Glass Doctor Auto of Wichita: 72/100 on this factor. Category median: 100.B
72
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Glass Doctor Auto of Wichita: 100/100 on this factor. Category median: 86.A
100
Bar = this company · dark tick = category median.
Star ratings
411 Google reviews we collected
4.9of 5
5 stars39997%
4 stars51%
3 stars00%
2 stars31%
1 star41%
Praise vs complaints
Phrases our text analysis found in 335 written reviews
99%praise
Praise69899%
Complaints51%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response18426%
Staff & attitude17625%
Quality & results11416%
Price & value10315%
Would recommend9213%
Communication254%
Honesty & trust91%
What customers talk about
We read 335 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Quick, easy, professional and cheaper than the rest”
“knew who to call and the Doctor was able to get me in to have motor professionally replaced by early afternoon removing fear of vulnerability and the…”
“Excellent service and the new windshield looks amazing.”
“I had my side mirror replaced and it only took 20 minutes and was a great price.”
“I have used this bussiness repeatedly and would definitely recommend them.”
“I definitely don’t recommend this place.”
“When I called Glass Doctor, the receptionist explained that they were fully booked.”
“I definitely appreciate their prompt service and their honesty.”
People customers mention
Tyler14 reviews
Kevin11 reviews
Tracy7 reviews
Safelite3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLeviLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
These guys were awesome. Worked around my crazy schedule and sporadic availability, replaced my windshield faster than they said it would take for less money than they said it would cost. This is my place every time.
KKarenLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Was in and out in less than 2 hrs. They fix a regulater and motor for power window in a 2022 ford escape that should have never broke already. Service was excellent Thanks!!
JJeff5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They went above and beyond to get my finicky 2014 Acura MDX recalibrated after installing a new windshield.
RRickLocal Guide · 41 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Fast and professional. Got our fleet vehicle back on the road quickly. Affordable priced.
The best warranty in Wichita!
SScottLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Quick and professional. Definitely recommend them. Second time using them. Punctual and replacement windshield was done quick
JJenna9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had my side mirror replaced and it only took 20 minutes and was a great price. Highly recommend!
These guys were awesome. Worked around my crazy schedule and sporadic availability, replaced my windshield faster than they said it would take for less money than they said it would cost. This is my place every time.
Response from the owner · a week ago
Levi, it means a lot that you shared your experience with us! We're really glad our team could work with your schedule and make the windshield replacement easier than expected, both in time and cost. Thank you for choosing Glass Doctor Auto of Wichita and trusting us with your vehicle. We appreciate your loyalty and look forward to helping you whenever you need us again.
J
Jessica Oller10 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Great experience and prompt service. Highly recommend.
Response from the owner · a week ago
It is great to know your experience was smooth and the service was provided so quickly. Thank you for recommending Glass Doctor Auto of Wichita and for taking the time to share your feedback. We appreciate your support and are glad you chose us!
K
Karen MorphewLocal Guide · 17 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Was in and out in less than 2 hrs. They fix a regulater and motor for power window in a 2022 ford escape that should have never broke already. Service was excellent Thanks!!
Response from the owner · 6 months ago
Thank you so much, Karen, for your wonderful feedback! We're glad we could get your Ford Escape's window regulator and motor fixed quickly and provide you with excellent service. Your satisfaction is very important to us. If you ever need our help again, we're always here for you. Thanks for choosing Glass Doctor Auto of Wichita!
J
Jeremy Wilkerson1 reviewiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Quick, same day windshield replacement. Great service!
Response from the owner · a month ago
We’re glad to hear your windshield replacement was taken care of so quickly and that you had a great experience! Thank you for trusting Glass Doctor Auto of Wichita and for sharing your positive feedback. If you need us again in the future, we’re always here to help.
L
Latanisha McGuire4 reviewsiTotal number of Google reviews Latanisha has written across all businesses on Google Maps, not just this one.
It is wonderful to hear you were happy with both our service and our pricing. Thank you for taking a moment to share your experience and for choosing Glass Doctor Auto of Wichita. We appreciate your support and hope to be here whenever you need us in the future!
D
Deanna Schultz14 reviewsiTotal number of Google reviews Deanna has written across all businesses on Google Maps, not just this one.
They went above and beyond to get my finicky 2014 Acura MDX recalibrated after installing a new windshield.
Response from the owner · a month ago
We're grateful for your thoughtful feedback, Jeff. It means a lot to know our team could take extra care with your Acura MDX, especially with the recalibration process. Thank you for trusting Glass Doctor Auto of Wichita and sharing your experience. If you ever need us again, we're always here to help.
R
Rick BakerLocal Guide · 41 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Fast and professional. Got our fleet vehicle back on the road quickly. Affordable priced.
The best warranty in Wichita!
Response from the owner · 2 months ago
Thanks for sharing your feedback, Rick. We're glad you found our service prompt, professional, and fairly priced. Keeping your fleet moving is important and we appreciate you trusting Glass Doctor Auto of Wichita to get you back on the road. It's great to know our warranty stands out to you as well. We hope to help you again whenever you need us!
B
Ben Townsend7 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Reasonable price. Nice staff. Had it somplete when they said they would.
Response from the owner · 2 months ago
We’re glad everything worked out smoothly for you, Ben. Thank you for mentioning the fair price, friendly team, and that we met the timeline. We appreciate your trust in Glass Doctor Auto of Wichita and hope to help you again if you ever need us!
S
Scott MitchellLocal Guide · 18 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Quick and professional. Definitely recommend them. Second time using them. Punctual and replacement windshield was done quick
Response from the owner · Edited 2 months ago
It is great to hear you had another quick and professional experience with us. We appreciate your recommendation and thank you for trusting Glass Doctor Auto of Wichita for your windshield replacement. Your feedback about our punctuality and efficiency means a lot, and we hope to help you again if you ever need us in the future!
