Customers frequently cite fast same-day service, friendly staff, and reasonable pricing for windshield replacements and window repairs. Recurring themes include efficient scheduling, clear communication, and successful insurance claim handling. Criticisms in low-star reviews highlight instances of missed appointments, lack of follow-up on unfinished jobs, and disputes over high quotes or repair quality.
Google rating: 4.8 out of 5 from 475 reviews (92% five-star).
Reviews on this page: 475 Google reviews (381 with written comments, 10 with photos).
Owner responses: the business replied to 31% of reviews.
Most recent review: October 23, 2026.
Service: Window Replacement Service serving Lincoln, Nebraska.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
475 reviews on Google
5★437
4★18
3★2
2★2
1★16
Reviews from Google, shown as published (original wording, unedited).
CS
Chucky SkodenLocal Guide · 19 reviews
★★★★★
Man they had fast same-day service my car got broke into this morning new window before 5pm other companies put me out to next week thanks glass doctor
Response from the owner · 2 days ago
It means a lot to hear your story, Chucky. Getting you back on the road with a new window before the day was out is exactly the kind of fast, reliable service we aim for at Glass Doctor Of Lincoln. Thank you for trusting us when you needed help urgently, and for taking the time to share your experience.
Great communication from the office staff and had my Ridgeline windshield replaced/recalibrated in 1.5 hours.
Price assessment: Reasonable price
Services: Auto windshield repair
Repair wait time: 1–2 hr
Response from the owner · 3 days ago
Glad to hear everything went smoothly with your Ridgeline windshield replacement and recalibration. We appreciate your feedback about the communication from our office staff and are pleased the process was efficient for you. Thank you for trusting Glass Doctor Of Lincoln for your vehicle's needs!
A window was broken at my home. A complicated glass from a commercial glass company. I got several bids and most were well over $1000. One company even wanted to charge $125 just to come and look at it. Glass doctor came in with the best bid and did a very nice job with installation and with matching the glass.
Price assessment: Reasonable price
Services: Glass installation, Window repair
Repair wait time: 1–2 hr
Response from the owner · 5 days ago
Keith, we appreciate you sharing your experience with us! We're glad our team was able to offer a fair price and provide a precise installation and glass match for your window. Thank you for choosing Glass Doctor Of Lincoln and for highlighting the value and workmanship. We hope you'll keep us in mind for any future glass needs.
They installed our new window in a timely manner and did a great job,
Price assessment: Reasonable price
Services: Window installation
Repair wait time: 0–1 hr
Response from the owner · 6 days ago
Thank you, Alan, for sharing your positive experience. We're glad to hear you were pleased with the timely installation and the quality of our work. Your feedback is greatly appreciated.
We had a very hard time trying to find someone to fix our Sunroom window. We called Glass Doctor of Lincoln and they were amazing. They gave us an estimate and today came and installed. They were so friendly and installed our new window in no time. Very professional and knowledgeable. If you need someone to install any window.. CALL THEM😉😊
Services: Window installation
Response from the owner · 2 weeks ago
It's wonderful to know that our team made the process easy from the first call all the way through installation. Thank you, Janet, for trusting Glass Doctor Of Lincoln with your Sunroom window and for this glowing recommendation. We truly appreciate your kind words about our professionalism and friendliness. If you ever need help with windows in the future, we'd be glad to assist!
Hands down the best experience I've ever had with a glass company very communicative, very kind and they got the work done quicker than any other place I've went to in the past, they also came to me which was a great Plus, the owner is very Hands-On and make sure that his company is giving out quality over quantity
Price assessment: Great price
Services: Auto windshield repair
Repair wait time: 0–1 hr
Response from the owner · 3 weeks ago
It means a lot to hear that every part of your experience was such a standout, Zachary. We're grateful for your thoughtful feedback and glad our team could deliver quick, kind, and convenient service at your location. Thank you for trusting Glass Doctor Of Lincoln and sharing this great review. If we can help in the future, we’d be happy to serve you again!
We had a crack from a truck throwing a rock on our windshield. Called our insurance company and within a couple days they had Glass Dr come out and install a new windshield. Great company and service.
Response from the owner · 3 weeks ago
Really glad to hear our team was able to get your windshield replaced quickly after the incident. Thanks for taking the time to share your experience and for mentioning our service at Glass Doctor Of Lincoln. Your feedback means a lot to us, and we’re here whenever you need help in the future.
I had a window break 7 days before closing on my house. Glass Doctor got me scheduled quickly, guys were prompt, polite and efficient. Great to work with! They made the last minute repair run very smooth.
Price assessment: Reasonable price
Services: Service not listed
Repair wait time: 1–2 hr
Response from the owner · 3 weeks ago
It’s great to hear your repair was scheduled and completed so quickly, especially on such a tight timeline before closing. We appreciate your kind words about our team's professionalism and efficiency. Thank you for choosing Glass Doctor Of Lincoln—your feedback means a lot to us!
Glad to hear everything went smoothly and you’re happy with your new window, Jan. Thank you for your feedback and for choosing Glass Doctor Of Lincoln. If you ever need us again, we’re here to help!
I am so impressed same-day work very reasonable priced easy to work with
Response from the owner · a month ago
It’s great to hear you had such a smooth experience and found our pricing fair. Thank you for sharing how easy and convenient the process was with Glass Doctor Of Lincoln. We appreciate your feedback and hope we can help you again in the future!
