croc193512 reviewsTotal number of Google reviews croc1935 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHonest and professional
Glenn's Auto Body
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%93+22.5Value 14%83+11.7Replies to reviews 7%46+3.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#74 of 80 car detailing servicesPosition by Experts Score among all companies we track in this category. · better than 8%
4.9 ★★★★★ 47 Google reviews · 5 photos
91%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jun 2026latest review
Glenn's Auto Body at a glance
Customers consistently praise Glenn's Auto Body for honest, professional service and high-quality repairs on vehicles like trucks and sedans. Reviewers highlight fair pricing, detailed upfront quotes, and timely turnaround times, noting that the shop often meets original estimates. While most feedback is positive, one lower-rated review mentions a lack of communication regarding vehicle status and paperwork organization, contrasting with the generally positive experiences described by other patrons.
- Google rating: 4.9 out of 5 from 47 reviews (91% five-star).
- Reviews on this page: 47 Google reviews (35 with written comments, 2 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: June 23, 2026.
- Service: Car Detailing Service serving Muldraugh, Kentucky.
Data from Google, last updated October 28, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Glenn's Auto Body: 87/100 on this factor. Category median: 96.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Glenn's Auto Body: 93/100 on this factor. Category median: 96.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Glenn's Auto Body: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Glenn's Auto Body: 83/100 on this factor. Category median: 100.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Glenn's Auto Body: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Glenn's Auto Body: 46/100 on this factor. Category median: 100.C
46
Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
- 5 stars4391%
- 4 stars36%
- 3 stars00%
- 2 stars00%
- 1 star12%
Praise vs complaints
Phrases our text analysis found in 35 written reviews
- Praise56100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results2036%
- Staff & attitude814%
- Price & value814%
- Honesty & trust814%
- Would recommend814%
- Communication35%
- Speed & response12%
What customers talk about
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Good place to take a car for repairs great job both times for me hopefully you want need it but if you do, This is where to go”
“he is very professional, gives you your quote up front & explains work estimate in detail, and does great work!”
“Always outstanding service very fair price.”
“Honest and professional”
“Highly recommend for any Army personal in the area.”
“Very respectful and had good communication.”
“Service is timely and they are affordable as well.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Glenn's Auto Body for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
I visited this auto repair shop today to get a quote to fix or repair a crack in the bumper on my car as a result of someone backing into me. I spoke with the owner, Mr. Glenn, who was extremely nice and helpful. I will definitely go back to him to get my car repaired. He gets five stars from me!! Thank you Mr. Glenn!!
Service not listed
GlennLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Good place to take a car for repairs great job both times for me hopefully you want need it but if you do, This is where to go
Donald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Glenn's Auto Body shop is one of the best body shops around. I messed up my Ram so I took it in and talked with Glenn. Always outstanding service very fair price. My truck looks brand new again. I will not go anywhere else
Paula8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very professional and hard working! They are amazing people and do excellent work!
CarsonLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Honest place with hard workers. Had the quickest turnaround in the area. Very respectful and had good communication. Met original estimate given. Highly recommend for any Army personal in the area.
Cathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We have used their services a couple of times. They are honest and the work is excellent. They were recommended to us and I highly recommend them.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 3 | — |
| Painting | 2 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 47 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Patricia Hindsman10 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI visited this auto repair shop today to get a quote to fix or repair a crack in the bumper on my car as a result of someone backing into me. I spoke with the owner, Mr. Glenn, who was extremely nice and helpful. I will definitely go back to him to get my car repaired. He gets five stars from me!! Thank you Mr. Glenn!!
- Services: Service not listed
Barbara Vinton13 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDoes really great work
Mark From KyLocal Guide · 13 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat work and awesome person
Shirley Shaw7 reviewsTotal number of Google reviews Shirley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a wonderful job repairing our truck. Highly recommend them.
Glenn PLocal Guide · 31 reviewsTotal number of Google reviews Glenn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood place to take a car for repairs great job both times for me hopefully you want need it but if you do, This is where to go
Wallace Hicks Jr13 reviewsTotal number of Google reviews Wallace has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome Job!
Donald Mertz8 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGlenn's Auto Body shop is one of the best body shops around. I messed up my Ram so I took it in and talked with Glenn. Always outstanding service very fair price. My truck looks brand new again. I will not go anywhere else
Paula Parker-Hildabrand8 reviewsTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and hard working! They are amazing people and do excellent work!
Todd WillettLocal Guide · 15 reviewsTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGlen does excellent work at a fair price!
Business details
- Phone: (270) 877-5406
- Service area: Muldraugh, KY