Google reviewers rate Glenn Smith Valdez five stars based on 2586 reviews, highlighting efficient handling of traffic tickets, dismissals, and bench warrants. Clients frequently cite professional communication, transparent pricing, and the ability to resolve cases remotely without requiring court appearances. Common criticisms include unreturned calls, delayed responses, and allegations that the firm declines cases in specific counties despite its broad website claims.
Google rating: 5.0 out of 5 from 2,586 reviews (98% five-star).
Reviews on this page: 2,586 Google reviews (2,168 with written comments, 21 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: November 2, 2026.
Service: Immigration Lawyer serving Albuquerque, New Mexico.
Data from Google, last updated November 2, 2026.
Star ratings
2,586 Google reviews we collected
5.0of 5
5 stars2,53598%
4 stars251%
3 stars50%
2 stars30%
1 star181%
Praise vs complaints
Phrases our text analysis found in 2,168 written reviews
99%praise
Praise3,38699%
Complaints451%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude85525%
Would recommend81024%
Quality & results53316%
Speed & response45613%
Communication44413%
Price & value2307%
Honesty & trust1033%
What customers talk about
We read 2,168 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“ne at the office including Itzel, Emily, Carla, and Victoria were so helpful from start to finish they explained everything and how the process would…”
“Called the office to get some advice with a traffic ticket and still haven’t heard anything now six days later very unprofessional”
“I highly recommend this team to anyone that needs help with a traffic ticket you will be in good hands!”
“CANNOT recommend this law firm enough to fight NM tickets.”
“We would like to express our sincere appreciation to attorney Glenn Smith Valdez and his wonderful team for the outstanding service they provided.”
“These people messaged me to ask me to leave a review through Google, but I'm terrible with technology.”
“…ess driving ticket in Los Lunas that involved an accident and by the next day Mr Valdez already got the officer to agree to dismiss the case if I comp…”
“Got the ticket, Google searches lawyers, hired him to represent me, never showed up to court and kept driving.”
“…Emily, Carla, and Victoria were so helpful from start to finish they explained everything and how the process would go and they were on top of everyth…”
“Afterwards I was ghosted and could not get in contact with them.”
“The price was also reasonable which is very important to me and they gave me a price up front.”
“The best in Soccoro area and plus give you payments plans little pricey but they did the job !”
“Her outstanding communication and genuine kindness made a stressful situation so much easier for both of us.”
“I feel like I was scammed for my personal information.”
People customers mention
Melissa46 reviews
Itzel29 reviews
Fox22 reviews
Ashley22 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Mr Valdez and his team are experts at what they do! Had a careless driving ticket in Los Lunas that involved an accident and by the next day Mr Valdez already got the officer to agree to dismiss the case if I completed traffic school. Everyone at the office including Itzel, Emily, Carla, and Victoria were so helpful from start to finish they explained everything and how the process would go and they were on top of everything the only thing I had to worry about was completing the traffic school it was a huge relief off my shoulders. I highly recommend this team to anyone that needs help with a traffic ticket you will be in good hands!
We would like to express our sincere appreciation to attorney Glenn Smith Valdez and his wonderful team for the outstanding service they provided. My wife received a traffic ticket in Deming, New Mexico, and as a professional CDL truck driver, we were extremely concerned about how this could affect her driving record and career. We especially want to recognize Emily, Mr. Valdez’s assistant, who has been absolutely amazing from beginning to end. Emily has been incredibly kind, respectful, courteous, and professional throughout this entire process. She was always pleasant to speak with, patient with our questions, and willing to help whenever we needed assistance. Her outstanding communication and genuine kindness made a stressful situation so much easier for both of us. Emily, we truly appreciate everything you have done. We also want to sincerely thank Mr. Glenn Smith Valdez for his professionalism, dedication, and excellent legal representation. Thanks to his hard work, my wife’s ticket was dismissed. We couldn’t have asked for a better outcome, and we are extremely grateful. We would also like to recognize Officer Cristobal Paz for being understanding, polite, respectful, and very professional throughout our interaction. He was pleasant to speak with, and we genuinely appreciated the courtesy and professionalism he demonstrated. It’s refreshing to encounter people who treat others with kindness, respect, and professionalism. We highly recommend Glenn Smith Valdez and his team to anyone needing legal representation for a traffic violation in New Mexico, especially fellow CDL drivers whose careers depend on maintaining their driving records. Thank you again to Mr. Valdez, Emily, Itzel, and everyone involved. You have earned our trust, appreciation, and a well-deserved five-star review. Helen and Joe
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s VLocal Guide · 19 reviewsiTotal number of Google reviews s has written across all businesses on Google Maps, not just this one.
I felt the staff were helpful and friendly at Valdez Law office. Victoria and Carolina and staff were helpful when I received a speeding ticket. The price was also reasonable which is very important to me and they gave me a price up front. I would recommend them for speeding tickets or driving violations and sometimes they can handle the case electronically or by phone without you having to go to court..ty
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Sadrac Garcia1 reviewiTotal number of Google reviews Sadrac has written across all businesses on Google Maps, not just this one.
They did a very very good job for me. Very professional ppl
I hope I don’t ever need them again meaning I don’t get in trouble but if I doo I’ll definitely call them again 💪🫡🫡🤔🤝
D
David Campbell8 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
