Google reviewers rate Global One Home Care Boston 4.9 out of 5 based on 47 reviews, with the owner responding to 96% of feedback. Customers frequently praise the agency for professional communication, punctuality, and compassionate care for elderly or medical patients. One common criticism involves scheduling delays and missed appointments, while another notes that new caregivers may require time to adjust to specific client needs.
Google rating: 4.9 out of 5 from 47 reviews (96% five-star).
Reviews on this page: 47 Google reviews (42 with written comments).
Owner responses: the business replied to 96% of reviews.
Most recent review: May 22, 2026.
Service: Senior Care Service serving Boston, Massachusetts.
Data from Google, last updated October 25, 2026.
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Customer reviews
4.9
★★★★★
47 reviews on Google
5★45
4★0
3★1
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
J
joseLocal Guide · 18 reviews
★★★★★
I was approved for aid home service on 4/17/2026. Today is
5/22/2026 I have not had no luck with these people it been a month and week and they still trying to figure out how to get me in the schedule they have told me they have one person I can come to my house for service at the last minute no show a week and a half later they tell me they have somebody at 10:00 today Friday no show they called me at 12:00 to tell me the ladies having car issues this is crazy if I could give this company a zero I would love to I don't have a choice so I come to the internet to express how I feel and that dislike I am getting surgery next week and I still don't have a aid this is crazy
Response from the owner · 5 months ago
Hi Jose Modesto sorry to read this from you. Unfortunately you may be reviewing the wrong company. Can you recheck to make sure there is no confusion. We are willing to help if you can contact us at [email protected]
As a visiting patient from Florida having outpatient surgery at Mass General, I needed a medical escort to be discharged safely. Global One Healthcare was excellent from start to finish. They responded to my email very quickly, made the entire process simple, and were consistently kind and communicative.
Ella was my driver and was absolutely lovely. My discharge time ended up being later than expected, but he stayed in close communication with my hospital contacts and handled everything seamlessly. The experience gave me real peace of mind while traveling for surgery.
I highly recommend Global One Healthcare to anyone needing a reliable medical escort service.
We needed care for our Dad because we was not no longer available to be there, and After speaking with Global One Homecare, we were very happy to work with them and most thing I liked they do pedicures and manicures. Our aides assigned to our home treated our Dad with care and compassion ❤️
We needed homecare with our aunt who was recently diagnosed with Dementia and we were unable to find the right caregiver for her. After speaking with Global One Homecare, we were very happy to work with them. And the aides had been very nice to our aunt and treats her with care and compassion
My family and I want to thank this agency for supporting our loved one during her final months. Cecilia, our caregiver was incredibly warm and dedicated. We are so lucky to have found her and Global One Home Care. We can't thank them enough.
The caregiver was a little inexperienced at first but eventually came around and ended up doing a great job. But the early days were rough. Maybe do some in house on boarding with the Care givers to get them to understands the client needs. 3 stars.
Response from the owner · a year ago
We have take note of your feedback and are working on providing a better service to all our clients and families.
I can’t say enough good things about Global One Home Care. From the moment I reached out, their team was attentive, compassionate, and genuinely cared about our needs. The caregiver they matched us with has been amazing and she’s always on time, incredibly kind, and has built such a warm connection with my family member. It’s clear that the staff here values their clients and goes above and beyond to make sure everything is handled smoothly and professionally. The peace of mind they’ve given us is priceless. I highly recommend Global One Home Care to anyone looking for trustworthy and caring support.
Response from the owner · a year ago
Thank you so much for your feedback. Our goal is to continue to impact our community with the best services .