Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts
Customers frequently praise the thoroughness of deep cleaning services, noting that staff are punctual, professional, and attentive to details like baseboards and appliances. Positive feedback highlights consistent results, effective communication through text reminders, and fair pricing for residential and commercial spaces. However, several low-star reviews cite instances of missed appointments, lack of communication regarding scheduling, and dissatisfaction with the scope of work provided relative to the cost.
Data from Google, last updated November 2, 2026.
207 Google reviews we collected
Phrases our text analysis found in 176 written reviews
How often each topic comes up in the written reviews
We read 176 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“On time and very very thorough cleaning every time.”
“Friendly and efficient for the second time in a row.”
“They never showed up, never called, never answered my phone message.”
“Gloria and her team are always on time, professional, and incredibly thorough.”
“I highly recommend them to anyone whether it’s your personal home or business.”
“I would say I would not recommend them to anyone.”
“I've been using Gloria's Cleaning Services for about a year now, and I honestly can't say enough good things about them.”
“This is the best and most affordable cleaning solution fort myers”
“My only complaint is that communication is difficult, without much english”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 207 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
You and your gals did a great job again today. Very happy. Paulette says everything looks beautiful. The mirrors, doorways, showers shine just like new. Floors and kitchen appliances look great. See you in a couple of weeks.
On time and very very thorough cleaning every time. Martha and her colleagues did an outstanding job
Great service
I love coming home after Gloria's cleaning crew have worked their magic. Sparkling clean and fresh smelling.
Always amazing and well cleaned!
Always great work, have been using Gloria for years
Excellent 1st experience. Hard working staff from the minute they entered. Will definitely continue with this service. Follow-up cleaning another great job. Continue to provide excellent service Another excellent cleaning. Polite, thorough and hard working ! Continuing to do a great job !
Friendly and efficient for the second time in a row. Will be using this service again. Thank you!
this company cleaned my two-story house and it was spotless. They did an amazing job. They paid attention to detail. Got every crevice from top to bottom. I highly recommend them.
A very thorough cleaning. Great job
Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts