Google reviewers rate Glossy Nails 4.6 out of 5 based on 126 reviews, with the owner responding to 85 percent of comments. Customers frequently praise the salon's cleanliness, friendly staff, and the long-lasting quality of gel and dip manicures, noting that technicians often accommodate specific design requests and offer reasonable prices. However, lower-rated experiences highlight recurring issues with service consistency, including premature chipping, incorrect color matching, and instances of staff miscommunication or aggressive service practices that resulted in customer dissatisfaction.
Google rating: 4.6 out of 5 from 126 reviews (88% five-star).
Reviews on this page: 126 Google reviews (113 with written comments, 56 with photos).
Owner responses: the business replied to 85% of reviews.
Most recent review: November 2, 2026.
Service: Nail Salon serving Nashua, New Hampshire.
Data from Google, last updated November 10, 2026.
Star ratings
126 Google reviews we collected
4.6of 5
5 stars11188%
4 stars11%
3 stars11%
2 stars54%
1 star86%
Praise vs complaints
Phrases our text analysis found in 113 written reviews
95%praise
Praise12395%
Complaints75%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4535%
Quality & results4333%
Would recommend2116%
Speed & response75%
Price & value65%
Honesty & trust54%
Communication32%
What customers talk about
We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I really appreciated how kind, attentive, and accommodating they were.”
“He takes his time, pays attention to detail, and consistently does a phenomenal job.”
“I soaked the nails off at home and I have the worst rings of fire I’ve ever had in my life and my natural nails are so paper thin and red from her overfilling.”
“I’ve been going to George for over a year now, and I honestly couldn’t recommend him enough!”
“My nail artist Christina always gets exactly what I need done efficiently and perfectly.”
“On top of that, his prices are very reasonable for the quality you receive.”
“The rest of the staff is also so caring and friendly and I genuinely enjoy my time coming and getting to relax ☺️”
“Loved it, friendly staff, relaxing atmosphere and they listened/ understood my request which most places don't.”
People customers mention
Hatton12 reviews
George8 reviews
Kala5 reviews
Gel3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Unfortunately, I'm disappointed with my recent experience. Within days of getting a gel manicure, my natural nails began cracking and breaking. I returned to have them corrected, but just two days later, the polish was already chipping again. I also requested matching colors for my hands and feet multiple times but still left with different shades.
I appreciate the effort to correct the initial issues, but as a returning customer, I'm disappointed with the quality of service and won't be returning.
Service duration: 2–4 hr
Cheyenne Delgado2 reviewsiTotal number of Google reviews Cheyenne has written across all businesses on Google Maps, not just this one.
Kala is the best I’ve been searching for a gel manicure nail tech for a while now for years maybe every time I’ll go to one I would get chips or they would suggest builder gel which would also make it chip because it’s too thick and it would never be a strong gel mani until I met Kala. My nails have lasted over a month and I am very rough on my hands. She’s the best nail tech I’ve ever had. The broken pinky was my fault these are my natural nails over a month with gel mani.
Response from the owner · a week ago
Cheyenne, we’re so happy you found Kala! We’ll make sure Kala sees your kind words, they’ll make her day! Thank you for sharing your experience and photo. ❤️
Alana Johnston5 reviewsiTotal number of Google reviews Alana has written across all businesses on Google Maps, not just this one.
I’ve been going to George for over a year now, and I honestly couldn’t recommend him enough! I’ve always struggled to find a nail tech who can give me good retention without my nails lifting, and George is the only person I’ve found who can keep my nails looking great for weeks without lifting! That alone speaks volumes about the quality of his work.
He takes his time, pays attention to detail, and consistently does a phenomenal job. On top of that, his prices are very reasonable for the quality you receive. If you’re looking for someone who truly cares about their work and takes pride in what they do, George is your guy! I’m so happy I found him!
Price: $40–60
Services: Acrylic nails
Busyness: A little busy
Response from the owner · 3 weeks ago
Thank you so much, Alana! ❤️ So glad you found your go-to with George and your nails are holding up so well! I’ll be sure to pass this along to him, it’ll make his day. Thanks for sticking with us and showing George some love. See you next time!
John
Bunnii May1 reviewiTotal number of Google reviews Bunnii has written across all businesses on Google Maps, not just this one.
I came in to get a GEL POLISH change. I confirmed with the woman at the front desk, when I arrived, that this is what I wanted.
When I sat down in the chair, she came over yet again, and asked ‘ no pedicure? Only gel polish change?” I said YES.
The woman who did my feet decided to give me a pedicure anyways 😒and charge me for it, of course.
Now I have athletes foot!
I work from home and this nail salon is the ONLY place I’ve taken off my shoes lately.
Not only did I NOT WANT the pedicure, now I have athletes foot. So that’s great.
Won’t ever be back.
Maintenance: Showed neglect
Response from the owner · 3 weeks ago
Hi Bunni, I’m John, the salon owner. I’m sorry to hear about your visit and the concern with your feet. We want everyone to feel comfortable, listened to, and clear on what they’re paying for.
Your request for a gel polish change should have been respected. Any extra service or charge should be discussed with you first. I’d really appreciate a chance to hear more and look into what happened.
We also take your cleanliness concern seriously. Our procedures include cleaning and disinfecting reusable tools and service areas between clients, along with using a fresh disposable pedicure liner and single-use supplies for each customer. I will review these practices with our team as part of looking into your visit.
Please call the salon at (603) 864-8232 and ask for John. If you can share the date and approximate time of your visit, I can review the service and charges with you and work toward a fair resolution to make things right. Thank you for bringing your concerns to my attention.
Best,
John
Zoe Hendricks2 reviewsiTotal number of Google reviews Zoe has written across all businesses on Google Maps, not just this one.
I was looking for a new nail shop to call my own as I get a gel long full set with design and gel toes every 3 weeks. My first experience was great. Then I came back for a fill. It was a simple white French gel with the outline of a heart on one finger. $85.
Within 5 days my nail popped of while I was SLEEPING. I’ve had long nails on and off for almost 10 years. I know how to care for them.
When I returned to get it fixed, the gentleman who works here told me “oh long nails fall off easy”. Not true when they are done correctly, but ok. Then he charged me $10 for one single nail. So this fill was $95. 5 days. Not even a week.
A DAY later, another nail on the other hand popped off. I decided to go to another shop at this point.
I really wanted to stick with this shop but they’re up-charging customers for a basic fix that they should have taken responsibility for.
I’m a 25% cash tipper too.
Won’t be back sadly.
Response from the owner · a week ago
Hi Zoe, longer nail extensions require extra care, but that does not dismiss your concerns about two nails coming off shortly after your service.
You should not have been charged for the repair within the first week. All prices and additional charges should also be explained before work begins, that is our responsibility.
We will contact you directly to review the details of your visit, address the repair charge, and work toward a fair resolution.
Best,
John
Rena Fitzpatrick9 reviewsiTotal number of Google reviews Rena has written across all businesses on Google Maps, not just this one.
This was my second time visiting Glossy Nails. I had been to the location when it was under different ownership, and wasn't impressed. I was researching where I could go to have builder gel refills. I have been going with my sister in Boston. I was paired with Ravy, and I was so happy I was. She is amazing. She is a perfectionist, not a bad quality to have. I show her my inspiration picture and she makes it phenomenal! The first set she did for me, I was constantly complimented on. Today's Nails have already been flooded with compliments followed by questions of where I went and what stylist did them. If I can upload a picture I will because WOW! Absolutely amazing. Totally recommend. All of the staff are wonderful. The owner is very attentive and friendly.
Services: Sculpted nails, Nail painting
Seasonal theme: Fall
Service duration: 1–2 hr
Atmosphere: Relaxing, Energetic, Modern, Cozy
Maintenance: Pristine
Response from the owner · 3 weeks ago
Thank you so much, Rena! ❤️ It means a lot that you gave us another chance. I’m so happy you found your match with Ravy and that your nails keep getting all those compliments! I’ll be sure to share this with her. Thank you for your kind words about me and the team, too. We love those nail photos! See you next time!
John
Donny Powell2 reviewsiTotal number of Google reviews Donny has written across all businesses on Google Maps, not just this one.
I really want to give a special shoutout to John and Tina at Glossy Nails in Nashua! They truly went the extra mile for me and made sure I left happy. I really appreciated how kind, attentive, and accommodating they were. Great customer service makes such a difference, and John and Tina definitely showed that they care about their customers. Thank you both for taking such good care of me! 💅❤️ I believe my tech was Kay she was absolutely wonderful awesome manicure
Price: $40–60
Services: Gel manicures
Response from the owner · a month ago
Thank you for the kind words, Stephanie! It means so much to me, Tina, and the whole team. We’re so glad you felt taken care of and enjoyed your manicure. We can’t wait to see you again! 💕
All the best,
John
JessicaLocal Guide · 21 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Walked in for a manicure at 1:00 on a Friday, hardly any wait. They were very friendly and made sure I liked the shape, length, color at every step. Paid $50 for a gel French manicure on my natural nails plus cash tip (did not see an option to tip on card).
Response from the owner · 2 months ago
Thank you so much, Jessica! 💕 We’re so happy you had a great experience and loved your nails! It was a pleasure having you, and we really appreciate you taking the time to leave us such a sweet review. We hope to see you again soon! 😊✨
Marissa Reese9 reviewsiTotal number of Google reviews Marissa has written across all businesses on Google Maps, not just this one.
I had an incredible experience here! The salon is exceptionally clean, well-maintained, and has a great atmosphere. The staff is so warm and welcoming, and their professionalism really shows in the quality of their work. They took their time, paid great attention to detail, and made sure I was completely happy with my nails before I left. I’ll definitely be coming back!
Price: $40–60
Services: Nail painting, Pedicure
Response from the owner · 3 months ago
Aww, thank you, Marissa! 🥰 We really appreciate you taking the time to leave such a sweet review. See you next time! 💕
Mollie Pimentel8 reviewsiTotal number of Google reviews Mollie has written across all businesses on Google Maps, not just this one.
Sothea has been doing my nails for almost 2 years now! My nails last 4-5 weeks between fills ! I get a dip manicure ! She does the best designs ! The owner of Glossy nails is always so nice & helps me get an appointment!
Price: $60–80
Services: Nail art, Nail designs, Dip powder, Manicure
Response from the owner · 3 months ago
Thank you so much, Mollie! 😊 We really appreciate you taking the time to leave us a review. We're so happy you've had such a great experience with Sothea. Can't wait to see you again soon! 💕
