Customers report that technicians are punctual, professional, and thorough in cleaning air ducts, dryer vents, and mold. Many reviewers highlight clear communication, competitive pricing, and efficient service completion. However, one low-star review cites a significant discrepancy in cost, noting a charge of nearly $600 for a dryer vent cleaning that the customer believed should cost less than $200.
Google rating: 5.0 out of 5 from 193 reviews (99% five-star).
Reviews on this page: 193 Google reviews (183 with written comments, 10 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 7, 2026.
Service: Air Duct Cleaning Service serving Austin, Texas.
Data from Google, last updated November 11, 2026.
Star ratings
193 Google reviews we collected
5.0of 5
5 stars19299%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 183 written reviews
97%praise
Praise17797%
Complaints53%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4927%
Staff & attitude4525%
Speed & response3419%
Would recommend179%
Communication158%
Honesty & trust127%
Price & value105%
What customers talk about
We read 183 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Rick came to my home today did an excellent job cleaning the dryer vent.”
“Terrible value!”
“Very happy with the service and professional service!”
“He was prompt for the appointment & worked very efficiently, explaining details throughout the job!”
“I strongly recommend if anyone looking for a duct and dryer cleaning with the best price and quality services”
“…and friendly the job was completed very well and in timely manner he explained the job in detail he inspected the system intake and going out he was…”
“…the job in detail he inspected the system intake and going out he was honest and respectful and did only what the system needed basically needed to cl…”
“The technician that come for a free estimate, he was very professional and friendly the job was completed very well and in timely manner he explained…”
People customers mention
Roy15 reviews
Niro15 reviews
County13 reviews
Maintenance10 reviews
Dan7 reviews
Mold7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Rick came to my home today did an excellent job cleaning the dryer vent. I appreciate the excellent work he did. God be with yee my friend.
Price assessment: Reasonable price
Price: $200–400
Services: Service not listed
Response from the owner · 18 hours ago
Thank you for the kind words and blessing! We’re glad Rick did an excellent job cleaning your dryer vent. We’ll make sure he sees your message. God bless you, too!
Ricardo too10 reviewsiTotal number of Google reviews Ricardo has written across all businesses on Google Maps, not just this one.
AVOID AT ALL COSTS! Terrible value!
Technician took 2 hours to find where my dryer exhaust came out of house, climbed on roof, in the attic found nothing. I had to walk the perimeter of my home to find the vent for him, on the side of the house he said it couldn’t be located. Then they charged me almost $600 for a dryer vent cleaning that should cost less than $200. I have tried to dispute the charges and could not get the manager of the company to call me after repeated attempts. If I could give no stars, I would. Buyer beware.
Price assessment: Overpriced
Price: $400–600
Services: Service not listed
Utkarsh m6 reviewsiTotal number of Google reviews Utkarsh has written across all businesses on Google Maps, not just this one.
Great Experience. Tedi was the one who performed services for HVAC and dryer vent cleaning. He has done an amazing job cleaning all return vents and also deep cleaned the hvac blower. I strongly recommend if anyone looking for a duct and dryer cleaning with the best price and quality services
Price assessment: Reasonable price
Price: $400–600
Services: HVAC duct & vent cleaning
Response from the owner · 2 weeks ago
Thank you, Utkarsh! 😊 We're glad you had a great experience with Tedi and that you were satisfied with the HVAC and dryer vent cleaning, including the deep blower cleaning. We truly appreciate your recommendation and trust in Go Air Duct Cleaning Round Rock! ⭐
Kenneth Anton3 reviewsiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Air Duct tech did an excellent job cleaning out clogged vents that were overdue. He was prompt for the appointment & worked very efficiently, explaining details throughout the job!
Price assessment: Reasonable price
Services: HVAC duct & vent cleaning
Response from the owner · a month ago
Thank you, Kenneth, for your kind review! We’re glad our technician arrived promptly, cleaned the clogged vents efficiently, and kept you informed throughout the service. We truly appreciate your trust in Go Air Duct Cleaning Austin and are happy you had a positive experience with our team. 🌬️🏠
John Jones6 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
The technician and his team did an amazing job! Remediated our mold and installed new air boxes! Very happy with the service and professional service!
Price assessment: Reasonable price
Services: HVAC duct & vent cleaning
Response from the owner · a month ago
Thank you, John! We’re glad to hear you were happy with the mold remediation, new air box installation, and the overall service from our team. We truly appreciate your kind words about our professionalism and pricing. Thank you for choosing Go Air Duct Cleaning Austin!
Christin TerechLocal Guide · 42 reviewsiTotal number of Google reviews Christin has written across all businesses on Google Maps, not just this one.
Did a fantastic job deep cleaning my clogged dryer vent ducts. Going to use them annually moving forward.
Response from the owner · 2 months ago
Thank you, Christin! 🙏 We’re glad we could get your clogged dryer vent ducts thoroughly cleaned. We truly appreciate your trust in Go Air Duct Cleaning and look forward to helping you again next year.
Albert Hoskins1 reviewiTotal number of Google reviews Albert has written across all businesses on Google Maps, not just this one.
Niro did an amazing job cleaning our dryer vents. He showed up and go right to work. Great guy.
Price assessment: Not sure
Price: $400–600
Response from the owner · 2 months ago
Hi Albert, thank you for the 5-star review! We're glad Niro got right to work and did an amazing job with your dryer vent cleaning service. We appreciate your support of Go Air Duct Cleaning Austin!
Briana Williams2 reviewsiTotal number of Google reviews Briana has written across all businesses on Google Maps, not just this one.
Andrew And Sons came out to clean out our air ducts to one of our buildings here in Leander. They cleaned out all the mold out of our air conditioning system took before and after pictures I highly recommend Andrew And Sons air duct cleaning LLC I am highly satisfied with this family own business
Response from the owner · 2 months ago
Hi Briana, thank you so much for the wonderful feedback and for sharing the before-and-after photos! We're thrilled that our team at Go Air Duct Cleaning in Austin could clean out your air ducts and air conditioning system mold. We truly appreciate your recommendation!
Joseph Pietropaolo6 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Thank you for your wonderful review! We’re glad you had such an easy and positive experience with our team. We appreciate you choosing Go Air Duct for your HVAC duct and vent cleaning service and look forward to helping you again!
