Great Customer Service!

Gold Creek Safe Storage
Gold Creek Safe Storage at a glance
Reviewers describe Gold Creek Safe Storage as a secure, clean facility with affordable pricing and an easy-to-use website for reservations. Customers frequently highlight the owner's responsiveness, friendly communication, and willingness to assist with urgent requests or general inquiries. However, one recurring criticism involves security concerns regarding an unsecured fence gap and a lack of follow-up after a reported break-in incident.
- Google rating: 4.7 out of 5 from 22 reviews (86% five-star).
- Reviews on this page: 22 Google reviews (19 with written comments, 1 with photos).
- Owner responses: the business replied to 82% of reviews.
- Most recent review: May 14, 2025.
- Service: Storage Unit serving Casper, Wyoming.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super helpful when I called them on a Saturday morning he dropped what he was doin and made sure to help me out asap.”
“Mike helped me out of a jam at an inconvenient time, I highly recommend Gold Creek Storage.”
“I was able to reserve a storage unit on the date I needed and setting up an account for payment was also quick and easy.”
“Answered all my questions.”
“Affordable, clean and friendly.”
“Great owner, great service!”
praise complaint · found by our text analysis, Google review wording unchanged.
Rented this for about 2 years. Never had any major issues. Had some issues with the gate under old ownership. (Ex. Wouldn't open, codes wouldn't work, keypad issues.) Only went out a few more times before I moved under the new ownership. After the new owner came in it seems as though the gate was just disabled and left open. No problems with the unit or communication with the owner.
Great owner, great service! Mike helped me out of a jam at an inconvenient time, I highly recommend Gold Creek Storage.
Thank you Joe. glad I could help.
It's super safe and secure. The owner was very helpful and super friendly
These storage units are clean and in a very safe area. The owner is very responsive and helpful. This is the only place I will store my personal belongs I need stored!
Thank you for the review.
Fenced yard had a big access hole cut in the fence so that people could go in and out from the adjacent yard without using the gate. Looked like a junk yard. Had the window in my camper get broken. They said they'd check the cameras and then never returned and also ignored my calls
A text or call would have been much appreciated, as a 1-star review hurts our overall visibilty on google, especially since that was fixed months ago. in the future, feel free to reach out with concerns. On that note, thanks for the heads up and for helping us keep our facility in good repair and a safe place to store your belongings.
Super helpful when I called them on a Saturday morning he dropped what he was doin and made sure to help me out asap. Best storage I’ve had to work with ever.
Appreciate the support! We’re here for you!
I moved from Arizona and found Spenser’s online. I have had my storage in an outdoor large enough for my 6x12 trailer it is safe/secure and the customer service is beyond my expectations. Thank you for accepting my storage needs!
Thanks Randy! Happy to help.
Excellent storage unit. Great customer service. Secure and safe. No issues whatsoever.
You’re great Stefan! Happy to be your storage partner for such a long time
I definitely recommend Spencer Safe Storage. Their website was very user friendly. I was able to reserve a storage unit on the date I needed and setting up an account for payment was also quick and easy. After I reserved my unit I also got a phone call from their facility to confirm my reservation. The agent gave me my new pin and had no issues getting through the secure gate. Two thumbs up!
Thanks for the great review Veronica. We’re happy that you experience has been great!
Business details
- Address: 7237 N Derrick Dr, Casper, WY 82604
- Phone: (307) 351-0371
- Website: goldcreeksafestorage.com
- Service area: Casper, WY