Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Gold Standard Floor Care holds a 4.9 rating from 56 reviews, with the owner responding to 96% of feedback. Customers frequently highlight punctuality, professional communication, and fair pricing for services including carpet, tile, grout, and upholstery cleaning. Many note that the company provides detailed advice on maintenance methods and addresses issues promptly, such as returning to fix minor damages or handling new stains under a 30-day policy. The only recurring criticism involves incomplete coverage in specific rooms, where large areas were reportedly left untouched during the cleaning process.
Data from Google, last updated October 29, 2026.
56 Google reviews we collected
Phrases our text analysis found in 51 written reviews
How often each topic comes up in the written reviews
We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I won’t go with any other company in the future & highly recommend using them to anyone.”
“They are always on time, great communication, courteous, and easy to work with.”
“The team at Gold Standard floor care does an amazing job with floors and are great to work with.”
“We noticed a chip after they finished (not from the cleaning) and he came out the next day to fix it.”
“Gold Standard Floor Care’s prices are so reasonable, I could actually afford to have them on speed dial for when (not if) my kids inevitably decide th…”
“Shawn cleaned and sealed our grout, he's an honest and nice guy.”
“Everyone was friendly and explained things well.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 56 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Shawn & crew cleaned my business/studio laminate floor. Boy, was it dirty! They are always on time, great communication, courteous, and easy to work with.
The team at Gold Standard floor care does an amazing job with floors and are great to work with. A few places I thought, there was no way it could be cleaned, and the results made it look like newer carpet. Highly recommend Shawn and his team.
Gold Standard Floor Care did a great job. Shawn very professional and knowledgeable. Made carpeted areas look new. Used rotary machines on travertine floors to clean and buff the stone floors and they lightened up superbly. Shawn also gives great advice on which methods to use and which are worth the expense. Over all great price for the size of the house.
Jon, thanks for the kind words. Thanks for trusting Gold Standard for your cleaning.
Shawn cleaned and sealed our grout, he's an honest and nice guy. We noticed a chip after they finished (not from the cleaning) and he came out the next day to fix it. He does great work!
Thank you James this review is much appreciated thank you!
Shawn wirh Gold standard has been an absolute life saver. My mom has been using them for yrs & I now I have as well. They also have a 30 day policy & came out free of charge to clean a new stain the resulted from the passing of our dear dog. They are reliable, honest, and a local family owned company that prides themselves on their quality of work which A-+++. Pur carpets look brand new again! I won’t go with any other company in the future & highly recommend using them to anyone.
Thank you Staci, so sorry for the passing of you dear pet. I am happy that we could possibly make this time just a little easier for you.
We have used Gold Standard for years and have always been very satisfied with their outstanding work.
Thank you Susan it has always been a joy serving you.
Shawn was super helpful and gives out amazing prices. I would definitely recommend in choosing him for your cleaning services.
Thank you Joshua it is my pleasure cleaning your rug for you
I hired them to clean my tile floors. The whole job went smoothly.Quick service. Everyone was friendly and explained things well. Very happy with how my floors look after they finished cleaning them. I can see the original color of my grout again!
Thank you Christian I'm so happy that you love your floors again
Great company to work with. High quality of cleaning and service. Would highly recommend!
Thanks Kelly. And thank you for the opportunity to serve you.
Literally 48 hours (or less) between me contacting them via email and my counters sparkling!!!!! Fast, affordable, and friendly. Shawn is AMAZING!! I will use this company for my floors next and I will tell ALL my friends about him! 10 out of 10 would recommend!!!
Thank you so much for the kind review. It was my pleasure serving you.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts