bill ritter1 reviewTotal number of Google reviews bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery honest, and reliable.
Response from the owner · 2 months ago
Thank you Bill !
Golde Automotive
4.9 ★★★★★ 149 Google reviews · 23 photos
96%five-star reviews
15%reviews answered by the owner
Sep 2026latest review
Golde Automotive at a glance
Google reviewers rate Golde Automotive 4.9 out of 5 based on 149 reviews, with the owner responding to 15 percent of comments. Customers frequently cite fair pricing, honest communication, and timely repairs for services like AC, brakes, and body work. However, several low-star reviews describe recurring issues with incomplete repairs, repeated leaks, and disputes over additional charges for services that were not fully resolved.
- Google rating: 4.9 out of 5 from 149 reviews (96% five-star).
- Reviews on this page: 149 Google reviews (117 with written comments, 4 with photos).
- Owner responses: the business replied to 15% of reviews.
- Most recent review: September 20, 2026.
- Service: Auto Repair Shop serving Louisville, Kentucky.
Data from Google, last updated October 29, 2026.
Star ratings
149 Google reviews we collected
- 5 stars14396%
- 4 stars21%
- 3 stars11%
- 2 stars00%
- 1 star32%
Praise vs complaints
Phrases our text analysis found in 117 written reviews
- Praise24198%
- Complaints42%
Topic share
How often each topic comes up in the written reviews
- Price & value5121%
- Honesty & trust4920%
- Staff & attitude4016%
- Quality & results3615%
- Would recommend3213%
- Speed & response229%
- Communication156%
What customers talk about
We read 117 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Golde Automotive quickly diagnosed and fixed the issue at a very reasonable price.”
“Everyone I dealt with was incredibly kind, professional, honest, and easy to work with.”
“Moreover, they demonstrated zero integrity by accusing me of causing the damages after I picked up my vehicle.”
“From the phone calls to the in-person interactions, it was nothing short of professional, empathetic, and accommodating.”
“Reasonable pricing along with speedy, excellent service, 10/10 recommended!”
“I will absolutely be using them for any future vehicle repairs and highly recommend them to anyone looking for reliable and trustworthy service.”
“They’re timely, communicative, and their prices are fair.”
“There was no pressure in getting anything extra and everything was explained very well.”
People customers mention
- Steve 12 reviews
- Brian 4 reviews
- Hirsch 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 149 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Chase Cheatham4 reviewsTotal number of Google reviews Chase has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI recently took my Jeep to another mechanic because I had no air conditioning. They replaced the blower motor, charged me for the work, and still couldn’t figure out the problem. After that frustrating experience, I brought my vehicle to Golde Automotive. Golde Automotive quickly diagnosed and fixed the issue at a very reasonable price. They understood that we have a baby at home and made every effort to expedite the repair so we could get our vehicle back as soon as possible. Everyone I dealt with was incredibly kind, professional, honest, and easy to work with. They kept me informed throughout the process and provided excellent customer service from start to finish. It’s hard to find a repair shop you can trust, but Golde Automotive has earned my business. I will absolutely be using them for any future vehicle repairs and highly recommend them to anyone looking for reliable and trustworthy service.
Response from the owner · 3 months ago
Great review! Thanks you for the kind words Chase
Michelle GoffLocal Guide · 32 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service and fixed the issue with my ac.
- Price assessment: Reasonable price
- Services: Air conditioning
Response from the owner · 4 months ago
Thanks for the great review!
Tra' JamesLocal Guide · 44 reviewsTotal number of Google reviews Tra' has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways fair and do great work
Response from the owner · Edited 4 months ago
Hey Tra' thanks for the great review!
angela jones10 reviewsTotal number of Google reviews angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had I pretty bad scratch on my new car. I took it to Golde, Steve was amazing. He had it fixed good as new in no time!! He has very fair pricing. Highly recommend. If and when the time comes, I will definitely use them again! Reasonable pricing along with speedy, excellent service, 10/10 recommended!
- Price assessment: Reasonable price
- Services: Auto body & trim repair
Response from the owner · 6 months ago
Thank you so much for the review!
Ian ParksLocal Guide · 23 reviewsTotal number of Google reviews Ian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFrom the phone calls to the in-person interactions, it was nothing short of professional, empathetic, and accommodating. In less than a 24-hours, I was squeezed in for brake work. Not only was the initial problem addressed, but additional repairs were made known. There was no pressure in getting anything extra and everything was explained very well. Thank you!
- Price assessment: Reasonable price
- Services: Auto brake repair, Brakes
Response from the owner · 6 months ago
Thank you for the review!
Leah Zink2 reviewsTotal number of Google reviews Leah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt had been a long time since I needed any auto body work, and Golde Automotive was highly recommended to me. I’m so glad I took that recommendation. I truly can’t say enough good things about this company and the people who work there. Brian and Steve were both incredibly kind, informative, and easy to communicate with throughout the entire process. Steve really went above and beyond with the repair. My car looks amazing, and I got it back a day earlier than expected. I will absolutely keep them in mind for any future needs and will gladly recommend them to anyone looking for auto body work.
- Price assessment: Great price
- Services: Auto body & trim repair
Response from the owner · 6 months ago
Thanks Leah! I hope you don't need us again for a while, but i sure appreciate the kind words.
Cassy Grey10 reviewsTotal number of Google reviews Cassy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrian and Steve are lifesavers. My spouse recently had a wreck and they helped us navigating insurance and even called on our behalf to get answers. They truly go out of their way to help their customers and have always been very transparent with their pricing. Their work speaks for itself. I really cannot recommend this place enough!
Juanita AllenLocal Guide · 26 reviewsTotal number of Google reviews Juanita has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHonest and easy to deal with.
- Price assessment: Great price
- Services: Electrical repair
Beau Philpott7 reviewsTotal number of Google reviews Beau has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJust wanted to give a shout out to Golde Automotive . My car had serious issues that I wasn't aware of and they saved my car. Runs great. They did an incredible job at a very reasonable price. We will be bringing all our vehicles there.
Business details
- Address: 10309 Taylorsville Rd, Louisville, KY 40299
- Phone: (502) 351-0401
- Website: goldeautorepairlouisvilleky.com
- Service area: Louisville, KY