Customers report same-day service, prompt communication, and fair pricing for garage door repairs, spring replacements, and opener installations. Reviewers highlight the provider’s willingness to work late and address safety concerns beyond the initial request. Two low-star reviews criticize scheduling delays and a specific price discrepancy compared to a competitor. The business maintains a 4.9 rating from 90 reviews and responds to all customer feedback.
Google rating: 4.9 out of 5 from 90 reviews (97% five-star).
Reviews on this page: 90 Google reviews (82 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 29, 2026.
Service: Garage Door Repair Service serving Pelham, Alabama.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
90 reviews on Google
5★87
4★0
3★0
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
JG
Jerry GoodsonLocal Guide · 17 reviews
★★★★★
Chad is one of the greats in this field and truly cares about making sure you are happy with the end product whether that means staying at your house until 1 in the morning or tweaking things to your exact liking no matter how much time it takes. He also goes out of his way to include additional fixes just because he loves what he does and values you as the client while still having the best prices in town for the true ask. I don't do a ton of reviews but felt the need to submit one here to spread the word that's he the guy to call for all things garage.
Price assessment: Great price
Services: General repairs & installation
Response from the owner · 3 weeks ago
Awe shucks. Ty man appreciate that. Congrats on the new baby and first home. Call me anytime.
Chad G
Fast repair. Very nice person. Did not quote me more than what I needed. Will use this company again.
Response from the owner · Edited a month ago
We Ty for your business and review. We will continue that practice and are pleased you pointed that out. We’re there when you need us. Thanks Again, Chad G.
Was more than happy with their service. They showed up within a couple hours of my call and were very respectful and honest. Recommend them to anyone in need of garage door service work or installation
Response from the owner · 2 months ago
Ty u Ian. Gotta admit somewhat surprised. We were running behind big time that day. Ty for trusting us with your home and allowing us to finish the
Mr. Golden quickly worked us into his schedule, diagnosed the issue, and provided options for the solution. He worked into the evening to install a new motor.
I highly recommend this company.
Price assessment: Great price
Services: General repairs & installation
Response from the owner · 2 months ago
It was truly my pleasure. Customers like the Slays make u wanna just do more and remind me how lucky I am to be healthy and capable of serving Hoover, Vestavia Hills, Mountain Brook, and the rest of our Over the Mountain Residents. Till next time, Chad G
Semi emergency. They came out fast (on Sunday).
Got me working. They were back the next week to complete the job and replace one opener. Good work, good service!
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 2 months ago
Pleasure to meet Mr. Worley. Brought me back to my high school days when Sammy Dunn reigned supreme at Vestavia Hills. Call me anytime, be my pleasure. Till then, Chad G
Fast response time. They were here the same morning I called. Professional, knowledgeable and fixed my problem completely. Excellent!
Price assessment: Great price
Response from the owner · Edited 2 months ago
Enjoyed it, one of the perks in my job
Is meeting new, interesting people. Celebrities as well. This guy made me wanna watch Tombstone again. I couldnt believe it lol! Ty, Sam
