Party equipment rental service · San Jose, CA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%99+28Replies to reviews 8%93+7.7Experts Score= 98Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 32 wedding rentalsiPosition by Experts Score among all companies we track in this category. · better than 58%
5.0★★★★★216 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Golden Jumpers five stars based on 216 reviews, noting the owner responds to all feedback. Customers frequently highlight punctual deliveries, efficient setup and pickup, clean equipment, and responsive communication via text or their user-friendly website. Recurring themes include affordable pricing, a wide variety of inflatables suitable for schools and parties, and friendly staff who often provide extra usage time. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 216 reviews (98% five-star).
Reviews on this page: 216 Google reviews (159 with written comments, 34 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 5, 2026.
Service: Wedding Rental serving San Jose, California.
Data from Google, last updated November 10, 2026.
Score profile vs other wedding rentals
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Golden JumpersWedding Rentals median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Golden Jumpers: 98/100 on this factor. Category median: 97.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Golden Jumpers: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Golden Jumpers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Golden Jumpers: 93/100 on this factor. Category median: 48.A
93
Bar = this company · dark tick = category median.
Star ratings
216 Google reviews we collected
5.0of 5
5 stars21298%
4 stars31%
3 stars10%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 159 written reviews
100%praise
Praise272100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response7126%
Staff & attitude6223%
Communication5119%
Would recommend3714%
Quality & results3613%
Price & value124%
Honesty & trust41%
What customers talk about
We read 159 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Communication was clear, they arrived within their delivery window and the crew was so efficient setting up and taking down.”
“Kind, easy to work with and great selection of jumpers and games.”
“The service was extremely professional, communication was great, and everything was delivered right on time.”
“I would definitely recommend them and will be using them again for future events!”
“Their reliability, professionalism, and excellent service made all the difference.”
“On time delivery, easy reservation and reasonable pricing for the service.”
“They are quick to set up always on time and reliable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jennifer2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
They were prompt, communicative, and so kind! As a bonus, they blew out the jump house and wiped it down before leaving. It was actually clean, without the layer of dirt most jump houses have. I’d definitely rent from them again!
Elizabeth7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Golden Jumpers were incredibly easy to work with. I rented two inflatables and some tables and chairs from them for an elementary school fall festival. Communication was clear, they arrived within their delivery window and the crew was so efficient setting up and taking down. I’ll definitely be using them again next year!
LauraLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They were very responsive to all my questions over text. We had delivery right to a park and didn’t need to do anything but tell them where to set up. Professional and quick, highly recommend!
Christine4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Loved using Golden Jumpers for our corporate luau. Kind, easy to work with and great selection of jumpers and games.
Suzanne2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The bounce house arrived on time, worked perfectly, and was picked up on time. Thank you!
Carlos4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing experience from start to finish! The service was extremely professional, communication was great, and everything was delivered right on time. The rental units were very clean and well taken care of, which was a huge plus for us.
This was easily some of the best service we’ve ever received from a rental…
They were prompt, communicative, and so kind! As a bonus, they blew out the jump house and wiped it down before leaving. It was actually clean, without the layer of dirt most jump houses have. I’d definitely rent from them again!
Response from the owner · 5 days ago
Jennifer, thank you so much for the wonderful review. We are thrilled our team was prompt, communicative and left the jump house clean for your event. We look forward to serving you again for your next rental.
Jane Lombard6 reviewsiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Thank you, Jane. We are thrilled to hear you found our service great and prompt. Your feedback means a lot to our team, and we look forward to serving you again.
Elizabeth Kitzmann7 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Golden Jumpers were incredibly easy to work with. I rented two inflatables and some tables and chairs from them for an elementary school fall festival. Communication was clear, they arrived within their delivery window and the crew was so efficient setting up and taking down. I’ll definitely be using them again next year!
Response from the owner · 3 weeks ago
Thank you so much, Elizabeth! We’re thrilled to hear the inflatables, tables, and chairs helped make your school fall festival a success, and we appreciate your kind words about our communication and crew. We look forward to working with you again next year.
Laura AlbaneseLocal Guide · 13 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
They were very responsive to all my questions over text. We had delivery right to a park and didn’t need to do anything but tell them where to set up. Professional and quick, highly recommend!
Response from the owner · a month ago
Thank you, Laura, we’re so glad we could make delivery easy and take care of setup at the park. We appreciate you highlighting our responsiveness and professionalism and are grateful for your recommendation. We look forward to helping you again.
Christine Colon4 reviewsiTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Loved using Golden Jumpers for our corporate luau. Kind, easy to work with and great selection of jumpers and games.
Response from the owner · a month ago
Christine, thank you so much for the kind words and the five-star review. We are thrilled Golden Jumpers helped make your corporate luau a success. It was a pleasure working with you, and we are glad you enjoyed our selection of jumpers and games. We look forward to helping with your next event.
Jean Gallagher9 reviewsiTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
Thank you, Jean. We are so glad Eduardo made the experience great and that the kids had a blast! We appreciate you taking the time to share this and look forward to welcoming you back soon.
Suzanne McClure2 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
The bounce house arrived on time, worked perfectly, and was picked up on time. Thank you!
Response from the owner · a month ago
Thank you so much, Suzanne. We are thrilled everything arrived and worked perfectly and that pickup went smoothly. We appreciate your kind words and look forward to helping with your next event.
Carlos Martinez4 reviewsiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Amazing experience from start to finish! The service was extremely professional, communication was great, and everything was delivered right on time. The rental units were very clean and well taken care of, which was a huge plus for us.
This was easily some of the best service we’ve ever received from a rental company. Everything went smoothly and made our event that much easier. I would definitely recommend them and will be using them again for future events!
Response from the owner · a month ago
Thank you, Carlos, for the wonderful review. We are thrilled to hear our team provided professional service, clear communication, and clean, punctual rentals that helped make your event easier. Your recommendation means a lot to us. We look forward to helping with your future events.
Sein OhLocal Guide · 19 reviewsiTotal number of Google reviews Sein has written across all businesses on Google Maps, not just this one.
The bounce house was in great condition, and my kids and their friends had an absolute blast! Setup and pick-up were seamless and hassle-free. They even gave us extra time to use it, which was such a nice surprise. I’ll definitely be reaching out for our next party. Highly recommend!
Response from the owner · 2 months ago
Thank you, Sein, for the wonderful review and recommendation. We’re so glad the bounce house was in great condition and that your kids and their friends had an absolute blast. We aim to make setup and pick-up seamless and were happy to give you extra time. We look forward to helping with your next party.
Dona Murphy1 reviewiTotal number of Google reviews Dona has written across all businesses on Google Maps, not just this one.
On time delivery, easy reservation and reasonable pricing for the service. On time pick up and friendly from everyone. Over all great customer service. Jumper are clean.
Response from the owner · 3 months ago
Thank you so much for the wonderful review. We’re glad our on-time delivery, easy reservation process, reasonable pricing, friendly team, and clean jumpers made your experience great. We appreciate you choosing us and look forward to serving you again.
