Analyzing 6,603,7886.6M ReviewsFor 18,35018.4K Experts

Experts Reviews · Company report
Golden Oak Railings NY Corp. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%86+22.4Value 15%99+15.1Craft & service penalty92−0.8Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Golden Oak Railings NY Corp.

East Rockaway, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 13 railing contractors · 4.8★ from 24 Google reviews

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Report card

Percentile vs other railing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Golden Oak Railings NY Corp. is better than 88% of railing contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Golden Oak Railings NY Corp. is better than 86% of railing contractors.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Golden Oak Railings NY Corp. is better than 92% of railing contractors.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Golden Oak Railings NY Corp. is better than 99% of railing contractors.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Golden Oak Railings NY Corp. is better than 100% of railing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Golden Oak Railings NY Corp. is better than —% of railing contractors.–
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Reviews for your job

Customers hired Golden Oak Railings NY Corp. for 3 kinds of job.

Golden Oak Railings NY Corp. for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 4 Google reviews tagged “Installation”

JohnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

In November of 2025 we had our oak railings AND steps replaced. These folks were just great - extremely knowledgeable, very reliable, great communication; paid a lot of attention to detail and made sure we were happy. I didn't realize just how creaky our old steps were. I couldn't be happier with the value we…

Customer photo from John's review
Reasonable priceInstallationStaircase repairStaircase construction & installation
randyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

GOLDEN OAK did an outstanding job! They answer their phones showed up on time and delivered a beautiful railing at a fair price! I would highly recommend them

Installation+ Responsiveness+ Punctuality+ Quality
DeniseLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Golden Oak Railings installed a beautiful railing in my home. Their workers are professional, courteous, and on time. I completely recommend this company who wants beautiful work done in their home .

RemodelingInstallation+ Responsiveness+ Punctuality+ Quality
Theresa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The best!! Used them in 2008 and again in 2020. The best decision I’ve ever made!! They are artists when it comes to design of stairs. It came out better than I could possibly imagine. Would recommend them over and over again!! My husband and I are more then pleased! Pedro is amazing!!!

Installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Installation4—
Staircase construction & installation3—
Remodeling2—

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