Golden Rule Junk Removal & Hauling, LLC at a glance
Customers frequently highlight the company's punctuality, efficient service, and fair pricing for tasks like removing appliances, furniture, and debris. Positive reviews consistently mention responsive communication, quick scheduling, and professional conduct during the removal process. One recurring criticism involves a failure to return phone calls, which led to a negative experience regarding customer service responsiveness.
Google rating: 5.0 out of 5 from 210 reviews (99% five-star).
Reviews on this page: 210 Google reviews (188 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 2, 2026.
Service: Junk Removal serving Raleigh, North Carolina.
Data from Google, last updated November 9, 2026.
Star ratings
210 Google reviews we collected
5.0of 5
5 stars20799%
4 stars21%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 188 written reviews
100%praise
Praise450100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response13530%
Staff & attitude9722%
Price & value7316%
Would recommend6214%
Quality & results5212%
Communication256%
Honesty & trust61%
What customers talk about
We read 188 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great team, great work - timely and even cleaned up residual debris to make things look nice.”
“They were punctual, efficient, affordable, and all-around nice guys.”
“He was responsive, reasonably priced, and made the furniture removal process quick and easy.”
“I would highly recommend Golden Rule Junk Removal and Hauling, LLC.”
“They were very communicative, responsive, on-time, reasonably priced, and they had a 1000% wonderful work-ethic to get the job done!”
“Great communication, on time, and very quick service.”
“If you are looking for someone reliable to and quick to take care of your junk removal needs, these are the guys to call.”
People customers mention
Adam10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Prompt, courteous, fair priced. Had hot tub removed and loaded up in less than an hour! Recommend!!
Response from the owner · 6 days ago
Thank you Ryan and Jamie for the great review and recommendation. We are glad our team was prompt, courteous, and completed the hot tub removal quickly to your satisfaction. We appreciate you choosing us and sharing your experience.
M
Mekil UddinLocal Guide · 16 reviewsiTotal number of Google reviews Mekil has written across all businesses on Google Maps, not just this one.
Adam was fast and reasonable with the pricing. Did same day pick up aswell.
Response from the owner · 4 weeks ago
Thanks Mekil, we appreciate the kind words. We're glad Adam was fast and that the same-day pickup and pricing met your expectations. We look forward to helping you again.
J
Joel Cornette4 reviewsiTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Great team, great work - timely and even cleaned up residual debris to make things look nice. Thank You.
Response from the owner · 4 weeks ago
Joel, thank you for the kind words and the five-star review. We are glad the team met your expectations and left the area clean and tidy. Your feedback means a lot to us and motivates the crew. We look forward to serving you again.
D
D. TeelLocal Guide · 7 reviewsiTotal number of Google reviews D. has written across all businesses on Google Maps, not just this one.
Great communication, on time, and very quick service. Would definitely use again!
Response from the owner · a month ago
Thank you, D. Teel. We appreciate your kind words and are glad our team communicated well, arrived on time, and completed the job quickly. It means a lot that you would use us again. We look forward to serving you in the future.
L
Latia Armstrong2 reviewsiTotal number of Google reviews Latia has written across all businesses on Google Maps, not just this one.
Thank you, Latia, for your kind words. We're thrilled you found our service professional and that you would highly recommend us; we truly appreciate your support.
K
Kevin HainesLocal Guide · 18 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Adam & crew were terrific! They were punctual, efficient, affordable, and all-around nice guys. They picked up & disposed of our old refrigerator. I would recommend Golden Rule!
Response from the owner · a month ago
Thank you so much for the 5-star review, Kevin. We are thrilled Adam and the crew were punctual, efficient, affordable and friendly while picking up and disposing of your old refrigerator. Your recommendation means a lot to us. We appreciate you choosing Golden Rule and look forward to helping again.
G
Gibson Lussier5 reviewsiTotal number of Google reviews Gibson has written across all businesses on Google Maps, not just this one.
Adam and his crew do awesome work! They are on time and fair priced. If you are looking for someone reliable to and quick to take care of your junk removal needs, these are the guys to call.
Response from the owner · a month ago
Gibson, thank you for the fantastic five-star review and for calling out Adam and the crew for their punctual, fair-priced, and reliable service. We are glad we could make your junk removal quick and hassle free, and we appreciate you recommending us. We look forward to helping you again whenever you need us.
C
Caitie O'Grady2 reviewsiTotal number of Google reviews Caitie has written across all businesses on Google Maps, not just this one.
Highly recommend! He was responsive, reasonably priced, and made the furniture removal process quick and easy. Great experience!
Response from the owner · a month ago
Thank you, Caitie, for the kind review. We are glad we could make the furniture removal quick, easy, and affordable. We appreciate your recommendation and are here if you need us again.
G
Gabriel ClymerLocal Guide · 30 reviewsiTotal number of Google reviews Gabriel has written across all businesses on Google Maps, not just this one.
Thank you for the great review, Gabriel. We are thrilled to hear our team was prompt, professional, and easy to work with. We appreciate your feedback and look forward to serving you again.
A
Amelia Raynor2 reviewsiTotal number of Google reviews Amelia has written across all businesses on Google Maps, not just this one.
