Customers frequently praise the team's punctuality, thoroughness, and proactive communication, including advance notifications and service summaries. Services such as organic fertilization, weed control, and tree work are described as professional, with many noting upfront pricing and the absence of harsh chemicals. However, several low-star reviews highlight issues with uneven application, missed service details, and property damage, while one critic mentions a significant discrepancy between quoted and final billing amounts.
Google rating: 4.9 out of 5 from 411 reviews (95% five-star).
Reviews on this page: 411 Google reviews (317 with written comments, 6 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 8, 2026.
Service: Gardener serving Broadview Heights, Ohio.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
411 reviews on Google
5★391
4★8
3★6
2★1
1★5
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 317 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Corey at Good Nature is incredibly knowledgeable and thorough!”
“Jeff was very efficient and did a great job with our weed suppression and natural weed buster service.”
“Alec, the owner of Good Nature showed up the same day we called, Friday July 28.”
“Isaac answered all my questions and did an excellent job of applying and doing what needed to be done on this first visit.”
“This is an update from last year I am updating my review to 5 stars.”
“Weeds are tough to deal with especially when you’re not wanting to use or will not use killer chemicals.”
“I’m really happy with Good Nature for our lawn service, they do not oversell their products they just tell you what you need and the pricing is very reasonable.”
“Straight forward upfront pricing, quality service and great people.”
People customers mention
Jared5 reviews
Isaac4 reviews
Andy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Andrew Costanzo3 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Corey at Good Nature is incredibly knowledgeable and thorough!
Response from the owner · 2 months ago
Hi, Connie! Thanks a ton for your thoughtful review, and warm words about Corey. We will be sure to pass along the message. We appreciate you taking the time to leave your feedback, and for your choice to be organic with us. Cheers to keeping on the grass!
Daphne DeVetsco3 reviewsiTotal number of Google reviews Daphne has written across all businesses on Google Maps, not just this one.
This is an update from last year I am updating my review to 5 stars. I was able to schedule my service when I wanted it and Paul the tech was great even blew off my driveway from any residual fertlizer. That is important because of my new dog.
Response from the owner · 2 years ago
Thomas, so sorry for this experience. While technically it is true that we normally schedule one day in advance due to weather variability etc. we should be able to work something out to accommodate your needs. We’ll be in touch soon to see what we can do and thank you for bringing this to our attention!
