Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Good Neighbors Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Good Neighbors Moving

Buffalo, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 133 movers · 5.0★ from 184 Google reviews

📞 Call (716) 400-0844Request a call backWebsite ↗

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Good Neighbors Moving is better than 100% of movers.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Good Neighbors Moving is better than 99% of movers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Good Neighbors Moving is better than 99% of movers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Good Neighbors Moving is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Good Neighbors Moving is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Good Neighbors Moving is better than —% of movers.–
—

Reviews for your job

Customers hired Good Neighbors Moving for 8 kinds of job.

Good Neighbors Moving for furniture assembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$621–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture assembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Furniture assembly”

J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Hard working, professional and worth every penny. They went above and beyond 🤩

Paid $1,000–1,500Reasonable priceSmall furniture movingFurniture disassemblyFurniture assembly
Austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience with this moving company for our move from Boston to Buffalo, NY. The team was professional, friendly, and handled everything with care. They made the entire process smooth and stress-free, and everything arrived safely and on time. Highly recommend them for a long-distance move!

Great priceMoving-related packingFurniture disassemblyMoving-related storage
EricKong9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wow! Lucas, Ben, and Trae not only got the job done- they were upbeat, professional and polite the entire time. They made the actual move stress-free, taking care of everything from boxes to taking apart entire bedroom and office furniture, wrapping, and reassembling. Everything was moved with care and completed…

Customer photo from EricKong's reviewCustomer photo from EricKong's reviewCustomer photo from EricKong's review
Paid $1,500–2,000Great priceSmall furniture movingMoving-related packingFurniture disassembly
Kylie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lucas and Trae made the move so easy! They came prepared and ready to go! I was very impressed with their hard work.

Local movingFurniture disassemblyFurniture assembly
Alexander5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

On time, fast and careful. Highly recommend.

Local movingMoving-related packingFurniture disassembly
Nathaniel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tim and his guys were great for helping us move everything where we wanted it.. On time, professional and affordable pricing!

Paid $200–400Great priceBusiness & corporate-related movingSmall furniture movingLocal moving
tracie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We used Good Neighbors Moving for a large project moving from our city home out to the country . The process, from start to finish, was exactly what we hoped for . The team communicated clearly their role in the move , as well as the price The team lead by Ben , along with Carter and Alex , were hardworking,…

Paid $1,800–2,000Great priceSmall furniture movingFurniture disassemblyFurniture assembly
Jen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Highly recommend Good Neighbors Moving! They worked so hard moving me from a ground floor to the second floor. The crew were punctual, extremely careful with my furniture, and communicated with me regarding what goes where. They even helped disassemble some items too, which was a huge help! Do not hesitate in…

Paid $600–800Great priceLocal movingFurniture disassemblyIn-state moving
marcus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I highly and routinely recommend this company. Very compassionate and in tune with customers concerns. They realize how stressful moving is. The first conversation will be your last with regard to looking for help Tim and Lucas are top notch. I started using their services right around the start of the business and…

Paid $600–800Great priceMoving-related packingMoving-related storageFurniture assembly
Nevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Good Neighbors Moving did an excellent job of moving us into our new condo. Sean, Ben, and Tre were very friendly and personable. At the same time, they could not have been more professional or have taken better care of our furniture and household items. Everything was wrapped and handled with the utmost care. They…

Paid $800–1,000Great priceSenior movingSmall furniture movingLocal moving
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Good Neighbors Moving delivered a smooth, professional experience end to end. The team was punctual, efficient, and handled everything with care. What stood out most was their flexibility around my travel schedule and last-minute setbacks. Communication was clear, they adapted without friction, and the move stayed…

Paid $200–400Great priceLocal movingMoving-related packingFurniture disassembly
Elena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Lucas and his team are AMAZING incredibly efficient with their time. They gave me so much peace and took care of everything. Move in was a breeze.

Paid $400–600Great priceSenior movingLocal movingFurniture disassembly
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These movers were fantastic. They handled a gigantic two piece armoire with precision and care that I never thought we could accomplish on our own.

Customer photo from Sue's reviewCustomer photo from Sue's review
Paid $200–400Great priceSmall furniture movingLocal movingMoving-related packing
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Look no further! This team is amazing-very professional, courteous, efficient. They handled my furniture with such care: wrapping glass pieces and shrink wrapped, used all the right equipment. I cannot say enough about the excellent service from beginning to end of the job. I will definitely use them and highly…

Customer photo from Deborah's reviewCustomer photo from Deborah's review
Paid $600–800Great priceFurniture disassemblyFurniture assembly

Price

$383-60% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 32%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving35$611–$1.6k
Small furniture moving28$248–$878
Furniture disassembly16—
Moving-related packing16$569–$2.8k
Furniture assembly14$621–$1.2k
Senior moving12$529–$1.6k
In-state moving8$834–$2.1k
Business & corporate-related moving6$454–$1.5k

Compare with

NK Packing-Moving Specialist LLC logoNK Packing-Moving Specialist LLCExperts Score 100Buffalo · 5.00★WNY Moving logoWNY MovingExperts Score 99Buffalo · 4.98★Wayfinder Moving Services - Amherst NY Movers logoWayfinder Moving Services - Amherst NY MoversExperts Score 97Buffalo · 4.97★