Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Good Neighbors Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Good Neighbors Moving

Buffalo, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 133 movers · 5.0★ from 184 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Good Neighbors Moving is better than 100% of movers.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Good Neighbors Moving is better than 99% of movers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Good Neighbors Moving is better than 99% of movers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Good Neighbors Moving is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Good Neighbors Moving is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Good Neighbors Moving is better than —% of movers.–
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Reviews for your job

Customers hired Good Neighbors Moving for 8 kinds of job.

Good Neighbors Moving for in-state moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$834–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “In-state moving”

Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ben, Trey and Cameron were outstanding. They were on time, worked hard, concise tools, and trhoroufh. On top of that, they were good young guys. I would use them again in a heartbeat and would women’s them to anyone. You just don’t see this kind of great, dependable service anywhere anymore. Very refreshing.

Paid $1,000–1,500Great priceIn-state moving
EricKong9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wow! Lucas, Ben, and Trae not only got the job done- they were upbeat, professional and polite the entire time. They made the actual move stress-free, taking care of everything from boxes to taking apart entire bedroom and office furniture, wrapping, and reassembling. Everything was moved with care and completed…

Customer photo from EricKong's reviewCustomer photo from EricKong's reviewCustomer photo from EricKong's review
Paid $1,500–2,000Great priceSmall furniture movingMoving-related packingFurniture disassembly
Brittney14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good people had small issues they fixed my issues with no problems. They moved me and my wife into our apartment with no problem even though our elevator was small they made it work. Would hire them again.

Paid $500–1,000Reasonable priceLocal movingIn-state moving
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Courteous, respected our belongings in their handling. I had several large cumbersome items that they took time to get on and off the truck and allowed me to help or add my input from time to time

Great priceIn-state moving
Shawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had the pleasure of having Logan and Lucas as movers they were quick and efficient, they wrapped and packed my furniture and belongings w/ care. Although there was a mishap in the beginning not on Logan or Lucas part, Tim swiftly stepped to rectify the situation. These guys are awesome and a pleasure to had worked with 🙌🏾☺️

Reasonable priceLocal movingMoving-related packingFurniture disassembly
Nicco5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ben and Tre were the best very organized got right o work definitely would hire them for any sort of move they were great to work with very professional these guys are AMAZING

Paid $500–1,000Great priceSmall furniture movingLocal movingMoving-related packing
Jen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Highly recommend Good Neighbors Moving! They worked so hard moving me from a ground floor to the second floor. The crew were punctual, extremely careful with my furniture, and communicated with me regarding what goes where. They even helped disassemble some items too, which was a huge help! Do not hesitate in…

Paid $600–800Great priceLocal movingFurniture disassemblyIn-state moving
Nevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Good Neighbors Moving did an excellent job of moving us into our new condo. Sean, Ben, and Tre were very friendly and personable. At the same time, they could not have been more professional or have taken better care of our furniture and household items. Everything was wrapped and handled with the utmost care. They…

Paid $800–1,000Great priceSenior movingSmall furniture movingLocal moving

Price

$383-60% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 32%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving35$611–$1.6k
Small furniture moving28$248–$878
Furniture disassembly16—
Moving-related packing16$569–$2.8k
Furniture assembly14$621–$1.2k
Senior moving12$529–$1.6k
In-state moving8$834–$2.1k
Business & corporate-related moving6$454–$1.5k

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