Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
Good Neighbors Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Good Neighbors Moving

Buffalo, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 133 movers · 5.0★ from 184 Google reviews

📞 Call (716) 400-0844Request a call backWebsite ↗

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Good Neighbors Moving is better than 100% of movers.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Good Neighbors Moving is better than 99% of movers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Good Neighbors Moving is better than 99% of movers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Good Neighbors Moving is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Good Neighbors Moving is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Good Neighbors Moving is better than —% of movers.–
—

Reviews for your job

Customers hired Good Neighbors Moving for 8 kinds of job.

Good Neighbors Moving for senior moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$529–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 65
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Senior moving”

Linds2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Cannot say enough amazing things about these movers! They are professional from scheduling to payment. The care they showed to our antiques and every item moved was beyond any other company. To top it off, their willingness to maximize the value of our time— moving huge pieces, climbing many flights of stairs,…

Paid $1–500Great priceSenior movingLocal movingMoving-related packing
Karl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Three young men helped me with moving my full 3 BR apartment from a 2nd floor to the 1st. Some very heavy cumbersome pieces handled no problem. They took great care protecting every thing from damage. They worked very hard and efficiently and cost was fair and reasonable. I highly recommend them.

Paid $500–1,000Reasonable priceSenior movingLocal moving
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience - prompt, professional, and efficient -b Highly recommend!

Paid $1–500Great priceSenior moving
Jacquelyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fellas were great! On time, polite, job well done 👍👍👍

Paid $200–400Not sureSenior moving
Deb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ben & Trey were amazing! They work together really well. They were extremely efficient and professional ( and kind and friendly). I would recommend them to anyone who needs help moving. Thank you for all your help on my moving day.

Paid $400–600Great priceSenior moving
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My experience with these movers was great. They were on-time and provided professional and excellent service. I would use these movers again. I highly recommend them.

Paid $200–400Great priceSenior movingSmall furniture movingLocal moving
LouisLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have moved several times and today's move was by far the best! Lucas was the lead on our move. He made sure we were 100% satisfied. Our furniture and belongings were handled with care. I would hire them again for sure. Thank you! Lou

Paid $800–1,000Reasonable priceSenior moving
Nevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Good Neighbors Moving did an excellent job of moving us into our new condo. Sean, Ben, and Tre were very friendly and personable. At the same time, they could not have been more professional or have taken better care of our furniture and household items. Everything was wrapped and handled with the utmost care. They…

Paid $800–1,000Great priceSenior movingSmall furniture movingLocal moving
Penny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The best moving experience! I needed to move my mother from an assisted living apartment to memory care on very short notice. Lucas was the only mover to respond to my text and was happy to help. He and Sean arrived on time and were so friendly and professional! They worked very efficiently and had all the tools…

Paid $200–400Great priceSenior moving
Elena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Lucas and his team are AMAZING incredibly efficient with their time. They gave me so much peace and took care of everything. Move in was a breeze.

Paid $400–600Great priceSenior movingLocal movingFurniture disassembly
amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys saved my skin with the last second move! I literally reached out to them at 9 o'clock the night before for a 9 AM move and they came through professional and efficient I would highly recommend these gentlemen

Customer photo from amy's reviewCustomer photo from amy's review
Paid $200–400Great priceSenior moving
Heath3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m a Realtor and last night my clients were ghosted by one of the big box moving companies. No explanation, no apology or even call back. The next morning these guys saved the day. They came in the next morning and made sure we made our timeline and were extremely careful. I wil be referring them to anyone in need but will be using them myself.

Customer photo from Heath's review
Great priceSenior movingFurniture disassembly

Price

$383-60% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 32%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving35$611–$1.6k
Small furniture moving28$248–$878
Furniture disassembly16—
Moving-related packing16$569–$2.8k
Furniture assembly14$621–$1.2k
Senior moving12$529–$1.6k
In-state moving8$834–$2.1k
Business & corporate-related moving6$454–$1.5k

Compare with

NK Packing-Moving Specialist LLC logoNK Packing-Moving Specialist LLCExperts Score 100Buffalo · 5.00★WNY Moving logoWNY MovingExperts Score 99Buffalo · 4.98★Wayfinder Moving Services - Amherst NY Movers logoWayfinder Moving Services - Amherst NY MoversExperts Score 97Buffalo · 4.97★