Google reviewers rate the shop 4.7 out of 5 based on 573 reviews, with the owner responding to 97% of them. Customers frequently praise the staff for being friendly, efficient, and communicative, noting that services like tire replacements, oil changes, and brake repairs are often completed quickly and at reasonable prices. However, some low-star reviews criticize long wait times for simple maintenance, missed mechanical issues during inspections, and instances of perceived upselling or billing errors.
Google rating: 4.7 out of 5 from 573 reviews (88% five-star).
Reviews on this page: 573 Google reviews (432 with written comments, 11 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 28, 2026.
Service: Auto Repair Shop serving Fresno, California.
Data from Google, last updated November 2, 2026.
Star ratings
573 Google reviews we collected
4.7of 5
5 stars50688%
4 stars224%
3 stars81%
2 stars41%
1 star336%
Praise vs complaints
Phrases our text analysis found in 432 written reviews
93%praise
Praise59793%
Complaints457%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude18729%
Quality & results12119%
Speed & response11718%
Price & value8313%
Honesty & trust528%
Would recommend498%
Communication335%
What customers talk about
We read 432 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very helpful, so friendly and made my car safe again!”
“Not sure if it was intentional but this felt incredibly disrespectful.”
“They are truly awesome there and do good work and a honest price waiting room is nice I’m 20 and have taken my car there for everything i don’t feel l…”
“Worst place EVER , DO NOT bring your car here for repairs because anything they replace or repair on your vehicle they will not honor the warranty bec…”
“They got me in straight away any out in a timely manner .”
“Came in to To have a tire fixed cause had a slow leak guy.”
“They're skillful, keep their promises, and are affordable.”
“…cause they have the right to refuse service to anyone and that is not fair.…”
“They are reliable knowledgeable and trust trustworthy.”
“After that it was a well oiled scam as I'm told that my battery was dead, wouldn't turn over.”
“I I recommend them to Friends and family even the public.”
“Had it repaired elsewhere and will not be back since they did not do a thorough inspection the first time.”
“Ishmael explained everything needed to be done, and mechanics are very skilled.”
“When someone did come back in with another customer he basically ignored me.”
People customers mention
Brawley16 reviews
Herndon13 reviews
Louie10 reviews
Edward7 reviews
Valencia7 reviews
Nick6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
These guys over here at this location go above and beyond to help me get the fenderwells replaced on a 2019 Honda Civic I appreciate their service in the hard work. I I recommend them to Friends and family even the public.
Response from the owner · a week ago
Hi Julius, thank you for your 5-star review! We're delighted our team went above and beyond with your Honda Civic's fenderwell replacement. We'll share your appreciation with them. We strive for reliable auto repair, and your recommendation means so much!
M
mike deanLocal Guide · 50 reviewsiTotal number of Google reviews mike has written across all businesses on Google Maps, not just this one.
Did a great job, finished on time. Ismael was great to work with. I am very happy. Thank you I
Price assessment: Great price
Services: Brakes, Service not listed
Response from the owner · Edited a week ago
Hi Mike, thank you for your wonderful 5-star review! We're so glad to hear we did a great job and finished on time. It's fantastic that Ismael provided such great service; we'll be sure to share your kind words with him.
L
Lisa Martinez5 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Very helpful, so friendly and made my car safe again! Shoutout to this location
Price assessment: Great price
Services: Tires
Response from the owner · a week ago
Hi Lisa, thank you for your wonderful 5-star review! We're thrilled our team was helpful and friendly, making your car safe again. We'll share your appreciation with our auto repair team. We appreciate you!
Y
Yolanda Quiñonez2 reviewsiTotal number of Google reviews Yolanda has written across all businesses on Google Maps, not just this one.
i get the service the transmission for first time with them am very happy because they are very friendly
Services: Transmission
Response from the owner · 2 weeks ago
Hi Yolanda, we're so happy to hear you had a great experience with your transmission service! It's wonderful to know our team was friendly. We'll be sure to share your appreciation. Thank you for choosing us for your auto care!
S
Shey Pastrana2 reviewsiTotal number of Google reviews Shey has written across all businesses on Google Maps, not just this one.
Amazing service. They were efficient and informative. Had snacks, WiFi, drinks available. Even had a desk so I was able to complete some work while waiting for my car. Ismael and Chueyee were great. Love working with them every time.
Price assessment: Great price
Services: Tires, Wheel alignment, Oil change
Response from the owner · 3 weeks ago
Thank you for your review, Shey! We're so glad Ismael and Chueyee made your visit at Goodguys Tire & Auto Repair a great one. Happy you could stay productive while we took care of your car!
J
Jim Esqueda4 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Great customer service. The process to buy tires for my car was flawless. They also gave me a great price
Price assessment: Great price
Services: Tires
Response from the owner · 4 weeks ago
Thanks, Jim! We're so glad your tire-buying experience at Goodguys Tire & Auto Repair was flawless and that you found a great price. Your kind words mean a lot to us — we hope to see you again soon!
G
Greg Kosareff5 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
The manager Jose was. Very attentive to my needs today. He got back with the quote like he said, and delivered the service in the time needed. Got my front brakes pads changed, rotors turned, oil changed within the two hours promised. Ishmael who checked me out and took my payment was very friendly too.
Response from the owner · 4 weeks ago
Thank you for your wonderful feedback, Greg! We're so glad Jose and Ishmael made your visit to Goodguys Tire & Auto Repair a great one. Timely service on your brakes, rotors, and oil change — that's what we aim for!
M
Melissa Renteria3 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
I am more than floored, more than wowed, and left with no more amazing words to give Good Guys! They went above and beyond. Fixed my car within 1 week tops using; get this, “My Extended Warranty?!” What?! Insane! It’s a real thing! And they all came through for me. They even Uber’d me a ride to and from a Dr appt and the shop. They picked up my car from my job site. My car rides like a brand new car! I’m so impressed and I’m ranting about them to everyone. It’s without trouble to write this review. Ismael rocks! Amazing manager! Don’t hesitate to go in. True and loyal peeps. They have integrity. God bless these Good Guys. No more check engine lights on! Wu Wu Wu!!!
Price assessment: Great price
Services: Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Service not listed
Response from the owner · a month ago
We are ecstatic to read this, Melissa! Ismael and the whole Goodguys Tire & Auto Repair team are thrilled they could go above and beyond for you. Your kind words mean everything — thank you for sharing!
F
Freya R Mello3 reviewsiTotal number of Google reviews Freya has written across all businesses on Google Maps, not just this one.
Very smooth. They got me in straight away any out in a timely manner . Oil change , clean the cabin filter , rotate the tires and new wiper blades. I’m ready to go !
Price assessment: Reasonable price
Services: Oil change
Response from the owner · a month ago
We are ecstatic to hear this, Freya! Smooth, timely service is exactly what we aim for at Goodguys Tire & Auto Repair. Oil change, cabin filter, tire rotation, and wipers — you're all set. Thank you!
T
Terri1 reviewiTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Thank you for taking the time to share this, Terri! We're so glad your experience at Goodguys Tire & Auto Repair was fast and friendly — that's exactly what we strive for every day!
