Reviewers rate this Charlotte insurance agency five stars, highlighting the agent's responsiveness, thoroughness, and ability to explain coverage options clearly. Customers frequently cite significant savings on homeowners and auto policies, with some noting reduced premiums over a thousand dollars. The service is described as professional and accommodating, particularly for first-time home buyers or those with tight closing schedules. No common criticisms appear in the provided excerpts, as all reviews are positive.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Jay is very easy to work with and he saved me 50% on home insurance!
Jay is absolutely fabulous. Does your agent call YOU with better rates? My Agent does. Always looking out for his customers and readily available
Jay was quick, thorough and accommodating to our short closing schedule. Couldn't have done it with out him!
Jay was able to provide us with several options and meet our needs.
Jay always takes care of me - Thank you sir!
I really enjoyed working with Jay and I feel like we received great service and the best available policy balancing coverage and price. He made the entire process very easy. I have worked with insurance brokers in the past, prior to moving to NC, and would recommend that everyone at least try it. It is so much easier than rate shopping for yourself.
Jay was great!
Jay McElveen with the McElveen Agency is the only insurance broker I will do business with. I have worked with many others in the past as a mortgage loan officer and nobody has come close to the professionalism as well as providing myself and my clients the best home and auto insurance needs. If you have not shopped your home/auto insurance lately, you better give him a call.
Jay is great and super easy to work with. Made the process of going through HOI extremely easy and went through every question I had while explaining everything to me.
We recently had a very nice and pressure free experience with Goosehead Insurance when we changed our Home Owners Insurance Company to save money. Our agent, Jay McElveen, did a very nice job analyzing the options available for us and was successful in helping us save. Really appreciate his efforts.