Gorman Residential Real Estate Services logo

Gorman Residential Real Estate Services

Real estate agent · Wake Forest, NC · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 124 home staging servicesPosition by Experts Score among all companies we track in this category. · better than 87%
5.0 ★★★★★ 77 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Gorman Residential Real Estate Services at a glance

Google reviewers rate Gorman Residential Real Estate Services five stars across seventy-seven reviews, noting the owner responds to all feedback. Clients highlight the team's punctuality, clear communication, and detailed guidance during home purchases and sales in Wake Forest. Recurring themes include rapid transaction timelines, local market knowledge, and support for first-time buyers or relocating families. The reviews do not indicate a common pattern of criticism, as all provided excerpts are positive.

  • Google rating: 5.0 out of 5 from 77 reviews (99% five-star).
  • Reviews on this page: 77 Google reviews (77 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Home Staging Service serving Wake Forest, North Carolina.

Data from Google, last updated October 29, 2026.

Score profile vs other home staging services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability98Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 99 (median 97)Reliability: 98 (median 97)Craft & service: 99 (median 99)Value: 100 (median 99)Momentum: 100 (median 100)
This companyHome Staging Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gorman Residential Real Estate Services: 99/100 on this factor. Category median: 97.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gorman Residential Real Estate Services: 98/100 on this factor. Category median: 97.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gorman Residential Real Estate Services: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gorman Residential Real Estate Services: 100/100 on this factor. Category median: 99.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gorman Residential Real Estate Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 63.–
–

Bar = this company · dark tick = category median.

Star ratings

77 Google reviews we collected

  • 5 stars7699%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 77 written reviews

  • Praise17099%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Would recommend4224%
  • Staff & attitude3722%
  • Quality & results2816%
  • Speed & response2313%
  • Communication2313%
  • Honesty & trust1810%
  • Price & value11%

What customers talk about

We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “If you are thinking about selling your home and want a team that is professional, trustworthy, and knows how to get results, we highly recommend them.”
  • “From the very beginning, the entire team was professional, knowledgeable, responsive, and extremely attentive throughout the whole process.”
  • “We had an exceptional experience working with the German Residential team.”
  • “…just 30 days, and I truly don’t think the process could have been as quick or seamless without the help of the Gorman Residential Real Estate team!…”
  • “They were right on top of every detail and we didn’t have to worry about any of the particulars, meetings, communication or any other details.”
  • “She was patient, honest, responsive, and very easy to trust.”
  • “Chris was extremely knowledgeable with the market, had our home staged perfectly, marketed exceptionally well, and sold our home at full asking price.”

People customers mention

  • Aimee 16 reviews
  • Chris 16 reviews
  • Gutekunst 9 reviews
  • Suzanne 9 reviews
  • Raleigh 8 reviews
  • Samantha 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Rocco4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The team was great to work with. They were right on top of every detail and we didn’t have to worry about any of the particulars, meetings, communication or any other details.

Austin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris and his team are second to none! Not only did he help us sell our home in Wendell Falls super quickly, he was a great resource for our relocation into Heritage in Wake Forest! His knowledge in the Heritage area was vital as we explored multiple areas. We love our new home!

Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience with Chris on our Hasentree home purchase! While researching Wake Forest we found his YouTube videos. We were impressed with his knowledge of the area. He and Suzanne managed the buying process smoothly from contract to close. Highly recommend!

Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Having grown up in Wake Forest Chris’s knowledge of the area is extensive. Over a five month period he assisted us in our efforts to learn the area and ultimately purchasing a home in Hasentree. If you are relocating to the Wake Forest area I would highly recommend Chris and Gorman Residential!

Joe13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris and the team at Gorman Residential were fantastic. They helped us purchase a home in Wake Forest as well as sell our home in Wake Forest. Top notch crew.

RhapsodyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Working with Aimee and Suzanne was an exceptional experience. We had been looking for a house for over a year and it was a very stressful and frustrating process. Once we found Aimee, we closed on a home within 2 months! The team took all of the pressure and stress out of the entire process. Aimee was intentional…

Photos

Customer reviews

5.0 ★★★★★ 77 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rocco Zingaro4 reviewsTotal number of Google reviews Rocco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team was great to work with. They were right on top of every detail and we didn’t have to worry about any of the particulars, meetings, communication or any other details.

  • Ease of reaching staff: Very easy
Response from the owner · a day ago

Rocco, thank you for the 5-star review! We know how much easier the process feels when you can trust your team to stay on top of everything. We’re glad we could take that stress off your plate, keep communication clear, and make sure the details were handled along the way. We really appreciate your trust and support!

jose montellLocal Guide · 12 reviewsTotal number of Google reviews jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had an exceptional experience working with the German Residential team. They did an incredible job selling our home in less than 7 days! From the very beginning, the entire team was professional, knowledgeable, responsive, and extremely attentive throughout the whole process. Their experience, marketing strategy, communication, and attention to detail made what could have been a stressful experience feel smooth and well organized. What impressed us most was their professionalism and commitment to getting results. They guided us through every step, kept us informed, and ultimately delivered exactly what every seller hopes for — a successful sale in an incredibly short amount of time. We couldn’t be happier with our decision to work with German Residential. If you are thinking about selling your home and want a team that is professional, trustworthy, and knows how to get results, we highly recommend them. Thank you to the entire German Residential team for an outstanding job and for making the sale of our home such a great experience!

  • Ease of reaching staff: Very easy
Response from the owner · 3 weeks ago

Jose, we’re so glad we could help make the sale of your home a smooth experience and get it sold in less than 7 days! We really appreciate your kind words about our communication, marketing, and attention to detail. Thank you for the 5-star review and for recommending German Residential. It was a pleasure working with you, and we’d be happy to help you again in the future!

De'Alva GlaspieLocal Guide · 22 reviewsTotal number of Google reviews De'Alva has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Closed on my first home in just 30 days, and I truly don’t think the process could have been as quick or seamless without the help of the Gorman Residential Real Estate team! To start, my realtor, Aimee Gutekunst, was everything you could want in a realtor. She was timely, professional, dedicated, and incredibly attentive to the details of each home we viewed. While I was focused on how a home might fit me and my lifestyle, Aimee was looking at the things I might not immediately notice—foundation cracks, the terrain and drainage around the property, and other important details that could affect the home long-term. She made me feel confident throughout the entire process, and I would recommend her 10 times over! Suzanne Michaels also made the paperwork side of the process feel so much easier. What initially felt like a mountain of paperwork quickly became manageable with her guidance. If I forgot something or needed clarification, she was always kind, patient, and helpful, which I appreciated so much. Thank you, Gorman Residential, for helping make buying my first home such a positive experience! If I ever find myself looking for another home in the Triangle area, you will absolutely be the first real estate team I call!

  • Ease of reaching staff: Very easy
Response from the owner · 3 weeks ago

De'Alva, congratulations on your first home! We’re so glad Aimee and Suzanne could make the process feel smooth and manageable from start to finish. We really appreciate your 5-star review and your kind words about their attention to detail, guidance, and support throughout the process. It was a pleasure working with you!

Austin Bagwell8 reviewsTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris and his team are second to none! Not only did he help us sell our home in Wendell Falls super quickly, he was a great resource for our relocation into Heritage in Wake Forest! His knowledge in the Heritage area was vital as we explored multiple areas. We love our new home!

  • Ease of reaching staff: Very easy
Response from the owner · a month ago

Austin, we’re so glad to hear you had such a great experience with Chris and the team! It’s great to know they could help with both selling your home in Wendell Falls and finding the right fit in Heritage. We really appreciate the 5-star review and your kind words about Chris’s knowledge and support throughout the process. We hope you enjoy your new home!

Cindy Stark1 reviewTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience with Chris on our Hasentree home purchase! While researching Wake Forest we found his YouTube videos. We were impressed with his knowledge of the area. He and Suzanne managed the buying process smoothly from contract to close. Highly recommend!

Response from the owner · a month ago

Thank you so much, Cindy! We’re thrilled to hear you had such a great experience with Chris and Suzanne on your Hasentree home purchase. It’s wonderful to know Chris’s YouTube videos helped you feel confident about the Wake Forest area, and that they made the buying process smooth from contract to close. We truly appreciate your trust and recommendation!

Rick Stark2 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Having grown up in Wake Forest Chris’s knowledge of the area is extensive. Over a five month period he assisted us in our efforts to learn the area and ultimately purchasing a home in Hasentree. If you are relocating to the Wake Forest area I would highly recommend Chris and Gorman Residential!

Response from the owner · 2 months ago

Thank you Rick! Can’t wait to see post-renovation pics!

Joe Cunningham13 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris and the team at Gorman Residential were fantastic. They helped us purchase a home in Wake Forest as well as sell our home in Wake Forest. Top notch crew.

Response from the owner · 2 months ago

Thanks Joe! Hope you guys are enjoying your new home in Heritage!

Rhapsody Jordan-ParisiLocal Guide · 26 reviewsTotal number of Google reviews Rhapsody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Aimee and Suzanne was an exceptional experience. We had been looking for a house for over a year and it was a very stressful and frustrating process. Once we found Aimee, we closed on a home within 2 months! The team took all of the pressure and stress out of the entire process. Aimee was intentional about really listening to our needs, explaining everything to us, helping us filter properties, communicating with third parties, giving us great references for other services providers, and we absolutely could not be happier with the way we were taken care of. Our home is the largest purchase of our lives, and we felt no stress or worry about it. 1000% without hesitation recommend working with Aimee and Suzanne!

Response from the owner · 4 months ago

WE. COULD. NOT. BE. HAPPIER that you trusted us with the process to buy your new home! It was a pleasure to help you find the home of your dreams and we love to hear that we were able to take ALL of your stress & pressure away during this home buying process. Enjoy!

Stephen Livick4 reviewsTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife and I recently moved down from Leesburg with our daughter, and we have another baby on the way. Finding the right home for our growing family was a big decision, and we were incredibly lucky to have Aimee and her team guiding us through it. From the beginning, Aimee was nothing short of spectacular. She was patient, honest, responsive, and very easy to trust. She took the time to understand what mattered to us, what we were looking for, and what would truly work for our family. At no point did we feel rushed or pressured, which meant a lot during such an important transition. What stood out most was how much Aimee and her team genuinely cared. They answered every question, helped us think through the details, and made the entire process feel much less overwhelming. Moving with a young child and another baby on the way comes with a lot of stress, but they made us feel supported and confident every step of the way. Aimee’s knowledge, communication, and attention to detail made a real difference. She was always available when we needed her and made sure we understood what was happening throughout the process. Her team was just as professional, kind, and helpful. We are truly grateful for everything Aimee and her team did for our family. I would absolutely recommend Aimee and her team at Gorman Residential Real Estate Services to anyone looking for a group that is knowledgeable, genuine, responsive, and fully invested in helping you find the right home.

Response from the owner · 5 months ago

Thank you Stephen for the amazing review!! I'm so glad that was your experience with us. It was a pleasure!! Hope to see you soon at one of our client events :)

KENNETH BRADSTREET1 reviewTotal number of Google reviews KENNETH has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Gorman real estate, we put our home up for sale approximately a month ago and today sold. Chris and company helped us out setting up our home for sale and if anything needed he showed up to give us a hand on what we thought about to move us in the right direction.. ! We appreciate everyone for the true help on selling our home!! A+ , thank you

Response from the owner · 5 months ago

Ken, it was a pleasure to help you and your wife sell your home here in the Wake Forest area! Very appreciative of your 5-star review on our communication and process!

Gorman Residential Real Estate Services on Google Maps →

Business details