Nice staff and really welcoming environment. Nice place to chill and decompress for a bit!

GotCha Bubble Tea & Street Food
GotCha Bubble Tea & Street Food at a glance
Google reviewers rate GotCha Bubble Tea & Street Food 4.5 out of 5 stars based on 258 reviews. Customers frequently praise the friendly staff, clean environment, and quality of both bubble tea and street food items like waffles and popcorn chicken. Several low-star reviews note instances of order errors, such as missing toppings or incorrect drink sizes, alongside complaints about specific beverage flavors being too strong for some patrons.
- Google rating: 4.5 out of 5 from 258 reviews (81% five-star).
- Reviews on this page: 258 Google reviews (182 with written comments, 54 with photos).
- Owner responses: the business replied to 3% of reviews.
- Most recent review: October 23, 2026.
- Service: Bubble Tea Shop serving Columbia, South Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
Amazing food that exceeded my expectations, The Flavor of all the food was so amazing! The Lemon Pepper Popcorn chicken nuggets, Tropical Wings, Stuffed pepperoni and cheese waffles with Kiwi Dream drink. The employees and management were very kind, and professional. I highly recommend this place!!
Hi Larry. Thank you for your feedback. We are so glad to hear that you’ve had a positive experience while dining at our shop. As a small local business, we strive to give our customers the best experience possible. Thank you for your kind words. We hope to see you back in the near future.
I just moved recently and this is my new go to for milk tea. Very clean and well established. I’m sure they’ll see me constantly so I better leave a good review!
Hi Nick. Thank you for your feedback. We will strive to give you the best experience every day.
Stopped by yesterday while walking around Five Points yesterday. I used to love Gong Cha and was sad when they closed. But I saw the signs about Got Cha taking over and wanted to give it a try! It did not dissapointed! I explained to the owner that it was my first time in, and wanted recommendations on the street food as I wanted a snack and boba while I was out. Everything sounded amazing! She explained everything I wanted to know! She also let me sample the honey based tapioca. I’m a dedicated brown sugar tapioca girl so I was interested to try a different base and it was really good! I got the Mandarin popcorn chicken (which came with tteoboki) and the Yakult mango with honey based tapioca pearls. I get yakult boba whenever it’s offered, and I was so happy they we finally have it here! It was amazing! The popcorn chicken was super crunchy and the flavor was good. I’ve never had tteoboki (Korean rice cake) so I was a little hesitant to try it as I’m not a fan of rice cakes. But after having it yesterday? I would definitely get it again and I’m glad I got to try it here! Definitely will come back next time I’m in the area (which will be soon).
Hi Noelani, Thank you for visiting our shop. We appreciate your feedback and we are so happy you had a positive experience while visiting. We hope to see you again soon.
Gotcha is such a yummy boba spot! We got to talk to the owner when she checked us out, and she was so warm, friendly, and welcoming. I got the Vietnamese coffee boba, which was strong but really good! I definitely recommend checking this place out if you’re in the area. They also have the cutest panda mascot and adorable panda decorations that make the place even more charming!❤️❤️🐼
Hi Jether. Thank you for the positive feed back. We appreciate you and hope you'll come for a visit one day soon.
I came in for the first time since the new location opened and I had an amazing experience! The environment was very welcoming, Helen was so sweet and my drink came out so delicious and high quality!! Definitely my go to spot from now on :)
Hi Carly. Thank you for the positive feedback. We appreciate you and hope to see you soon for another great experience.
My partner and I used to come to GongCha occasionally when we were nearby, and they were good. But GotCha is legitimately great! Friendly and helpful staff, good food, and a really extensive drink menu. Solid improvement, and we will be back again soon. (If you like coffee, get the Vietnamese Coffee with the Sea Salt Milk Foam, it slaps)
Hi Robert. Thank you for visiting our shop. As a small business, we strive to give each customer the best experience possible. We hope to see you all back again the next time you're in the area.
*Munch* *Munch* *Munch* *Gulp* Whew, that meal was so frickin' good it makes me wanna...*Ahem*...I digress! Anyway, my siblings and I have been coming to Gotcha Bubble Tea ever since the soft opening last month, and I'm proud to say we still come here every week! The decorations are nice (cute pandas), the staff is very friendly, and there's lots of items on the menu to choose from. Also, new items are occasionally added to the menu, which gives customers a reason to come back and check what kind of new items are up for grabs. Honestly, the food here is just...just delicious! I've tried several items on the menu, and I'd have to say the tropical wings is the main thing that keeps me coming back and has a permanent spot on my receipt. It's packed with flavor, and I tried the Hisbiscus Dream fruit tea for the first time today, and that thing was so dang refreshing! I love that they have so many kinds of drinks with so many different flavors, so I'm sure there's something for everyone to enjoy. Also, this place occasionally does daily specials and even weekly specials, such as BOGO 50% off. That's completely awesome, especially since I'm the kind of person who like savin' money! I highly recommend Gotcha Bubble Tea to everyone because of the family-friendly environment, affordable prices, relaxing atmosphere (once again, cute pandas), and of course...the lip-smackin', tasty food!
Hi Curtis. Thank you for your feedback. We enjoy seeing you and your family every week. We truly appreciate you for your kind words.
my drink was amazing and the customer service was outstanding! Will be back!
Hi Kelsey. Thank you for your feedback. As a small local business, we appreciate every single customer and will strive to give you the best drinks and street food.
I love their thai tea and justin’s so nice and cute!!!
Business details
- Address: 701b Santee Ave, Columbia, SC 29205
- Phone: (803) 764-4655
- Service area: Columbia, SC