Sports complex · Dearborn Heights, MI · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%95+29.2Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 29 backyard court installersiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★23 Google reviews · 12 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate GRA Basketball five stars based on twenty-three reviews, with the owner not responding to any feedback. Customers consistently praise the facility's cleanliness, fair pricing, and easy booking process. Recurring themes highlight the well-maintained basketball court, spacious layout, and attentive staff who provide friendly service for both sports and private events. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 23 reviews (100% five-star).
Reviews on this page: 23 Google reviews (17 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: July 7, 2026.
Service: Backyard Court Installer serving Dearborn Heights, Michigan.
Data from Google, last updated October 25, 2026.
Score profile vs other backyard court installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
GRA BasketballBackyard Court Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GRA Basketball: 95/100 on this factor. Category median: 82.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GRA Basketball: 95/100 on this factor. Category median: 83.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 78.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GRA Basketball: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 20.–
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Bar = this company · dark tick = category median.
Star ratings
23 Google reviews we collected
5.0of 5
5 stars23100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 17 written reviews
100%praise
Praise17100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude635%
Price & value318%
Would recommend318%
Quality & results212%
Communication212%
Honesty & trust16%
What customers talk about
We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ahmad was very accommodating, helpful, and made sure everything went smoothly from start to finish.”
“The price was very fair and the staff was accommodating.”
“Highly recommend this venue for any event!”
“We had a wonderful experience renting the hall for our Ramadan dinner.”
“Space is clean, staff is polite and easy to work with.”
“Friendly and honest service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Wanda2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We had a wonderful experience renting the hall for our Ramadan dinner. The space was beautiful, and the service was excellent. Ahmad was very accommodating, helpful, and made sure everything went smoothly from start to finish. He was attentive to our needs and truly helped make the evening special. Highly recommend this venue for any event!
SamLocal Guide · 65 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very clean hall . The price was very fair and the staff was accommodating. Was able to host large party and it was perfect .
Mahdi5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Great spot for court rentals. Space is clean, staff is polite and easy to work with.
Hadi5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The only gym my friends and I will play basketball at! The court and the rims are up to date and well taken care of. It’s a great gym.
Ali12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
If Michael Jordan had walked in, he would’ve asked for my autograph. The court is so slick that I almost called it my home address. Bathrooms? Check. Nets? Check. My jump shot? Still a work in progress. But hey, if you want hoops, laughs, and a court so nice you might propose to it, GRA is your spot!
Sharif1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Friendly and honest service. Prices are fair and gym is always clean for my group. Love organizing our basketball games here.
We had a wonderful experience renting the hall for our Ramadan dinner. The space was beautiful, and the service was excellent. Ahmad was very accommodating, helpful, and made sure everything went smoothly from start to finish. He was attentive to our needs and truly helped make the evening special. Highly recommend this venue for any event!
Sam MLocal Guide · 65 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
