Marriage or relationship counselor · Louisville, KY · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%91+28Experts Score= 94Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 40 marriage counselorsiPosition by Experts Score among all companies we track in this category. · better than 74%
5.0★★★★★23 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Grace Psychological Services - Louisville at a glance
Google reviewers rate Grace Psychological Services five stars based on twenty-three reviews, noting that the owner responds to all feedback. Clients describe the practice as offering comprehensive mental health support, including therapy, psychological evaluations, and psychiatric medication management. Recurring themes highlight the staff's warmth, professionalism, and use of evidence-based techniques for issues such as anxiety, trauma, and relationship challenges. Reviewers frequently mention the facility's integration of Christian counseling with clinical expertise and its ability to provide practical tools for daily life improvement.
Google rating: 5.0 out of 5 from 23 reviews (100% five-star).
Reviews on this page: 23 Google reviews (18 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: July 8, 2026.
Service: Marriage Counselor serving Louisville, Kentucky.
Data from Google, last updated October 25, 2026.
Score profile vs other marriage counselors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyMarriage Counselors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grace Psychological Services - Louisville: 95/100 on this factor. Category median: 81.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grace Psychological Services - Louisville: 91/100 on this factor. Category median: 75.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grace Psychological Services - Louisville: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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Bar = this company · dark tick = category median.
Star ratings
23 Google reviews we collected
5.0of 5
5 stars23100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 18 written reviews
91%praise
Praise3191%
Complaints39%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1235%
Would recommend926%
Honesty & trust618%
Speed & response39%
Quality & results26%
Communication26%
What customers talk about
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Julie is warm, caring,,and makes you feel comfortable and at ease right from the start .”
“I highly recommend the team at Grace Psychological Services.”
“She is direct, honest, and gives you real tools you can actually apply to your daily life.”
“Her knowledge and professionalism immediately put my aunt at ease, especially since she was leery about seeking help.”
“…you go, she researches what works best for each patient, starts out slowly, and continually monitors to make sure it helps and doesn't cause side eff…”
“Their psychological evaluation services are extremely thorough, and truly helpful in clarifying diagnosis and guiding treatment planning.”
“Julie is genuine, easy to talk to, and truly cares about helping individuals and families.”
People customers mention
Julie7 reviews
Cook3 reviews
Christian3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Virginia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Julie Cook has been such a blessing ! I’ve been seeing Julie for several months and she’s made such a positive difference in my life. Julie is warm, caring,,and makes you feel comfortable and at ease right from the start . She has a heart for helping others , and it shows . Julie’s knowledge, and professionalism…
HeatherLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
If you’re looking for someone who actually helps you move forward, Julie is the best. She is direct, honest, and gives you real tools you can actually apply to your daily life. My husband and I have made more progress with her in a few months than I did in years elsewhere. She really means business when it comes to helping you heal. Very caring!
Lenna2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Julie is an incredible Psych NP—super bubbly, with the kindest smile and a truly warm heart. From the start, you can tell this is her true calling. Her knowledge and professionalism immediately put my aunt at ease, especially since she was leery about seeking help. Finding Julie was the best thing she could have…
Brittany2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Julie is truly a life saver.! My very first visit I felt defeated and lost on what to do for myself and my family. After meeting with Julie bi weekly for a few months we have made a total 360! I am beyond words in how amazing Julie is as a person and our family life coach. I recommend her 100%
Ginger7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
When I arrived at Grace Psychological Services Julie Cook greeted me with a warm smile and made me feel relaxed and comfortable. She listened attentively to my concerns. I felt that she truly cared about me. Julie was able to give me fresh insights into the problem that I was having with a family member. I followed…
Abrah8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Grace Psychological Services is a real standout, offering outstanding comprehensive, compassionate mental health services all under one roof. Their psychological evaluation services are extremely thorough, and truly helpful in clarifying diagnosis and guiding treatment planning. Beyond therapy and testing options,…
Julie Cook has been such a blessing ! I’ve been seeing Julie for several months and she’s made such a positive difference in my life. Julie is warm, caring,,and makes you feel comfortable and at ease right from the start . She has a heart for helping others , and it shows . Julie’s knowledge, and professionalism are quite evident , however what stood out most …..
This is truly Julie’s calling !
Response from the owner · 3 months ago
Thank you for your review. Julie is very appreciative of your 5-stars.
Heather BabiakLocal Guide · 14 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
If you’re looking for someone who actually helps you move forward, Julie is the best. She is direct, honest, and gives you real tools you can actually apply to your daily life. My husband and I have made more progress with her in a few months than I did in years elsewhere. She really means business when it comes to helping you heal. Very caring!
Response from the owner · 7 months ago
Thank you for leaving such a great 5-star review! Your kind words are appreciated.
Stacey Cline8 reviewsiTotal number of Google reviews Stacey has written across all businesses on Google Maps, not just this one.
I've been seeing Julie Cook at Grace Psych for several months now and she has really made a positive difference in my life!
When I first contacted Grace, I was given the option to pick from a few therapists and I am so thankful that God gave me the wisdom to choose Julie!! She is such a blessing to me and also to my family!
I have been to some other counselors in the past and while I've received some help from them, it wasn't always enough-they seemed to mostly care about getting paid.
With Julie, it's completely different! She truly cares about her patients and has a heart for really helping others! She is friendly and open which builds authentic trust so you can be honest and get really life changing help!
As a psychiatric nurse practitioner, Julie is also able to provide meds to help her patient's mental health. Unlike others, she doesn't just prescribe meds and let you go, she researches what works best for each patient, starts out slowly, and continually monitors to make sure it helps and doesn't cause side effects.
I can't say enough about how amazing Julie is!
Honestly if there were more therapists in the world like her, there would be less people with mental health issues!
Definitely recommend her!
Response from the owner · 8 months ago
Thank you for leaving such a great review. Your kind words are appreciated. Thanks for taking the time to leave such a well thought out 5-star review!
Lenna2 reviewsiTotal number of Google reviews Lenna has written across all businesses on Google Maps, not just this one.
Julie is an incredible Psych NP—super bubbly, with the kindest smile and a truly warm heart. From the start, you can tell this is her true calling. Her knowledge and professionalism immediately put my aunt at ease, especially since she was leery about seeking help. Finding Julie was the best thing she could have done. Julie is genuine, easy to talk to, and truly cares about helping individuals and families. We are so grateful for the care she provided during a time when our family desperately needed help. Highly recommend.
Response from the owner · 8 months ago
Thank you so much for taking the time to share such kind and thoughtful words! We truly appreciate your feedback and are grateful that Julie's warmth, knowledge, and genuine care made a positive difference during a challenging time. Thank you for your 5-star review!
Brittany Stone2 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Julie is truly a life saver.! My very first visit I felt defeated and lost on what to do for myself and my family. After meeting with Julie bi weekly for a few months we have made a total 360! I am beyond words in how amazing Julie is as a person and our family life coach. I recommend her 100%
Response from the owner · 10 months ago
Thank you for your heartfelt review! You're a true inspiration, and really appreciate you taking the time to share your experience. It helps others see what's possible too.
Ginger Tea7 reviewsiTotal number of Google reviews Ginger has written across all businesses on Google Maps, not just this one.
When I arrived at Grace Psychological Services Julie Cook greeted me with a warm smile and made me feel relaxed and comfortable. She listened attentively to my concerns. I felt that she truly cared about me. Julie was able to give me fresh insights into the problem that I was having with a family member. I followed her advice and it helped so much. With Julie's help I was able to restore a once broken relationship. I am so happy. Thank you Julie.
Response from the owner · 10 months ago
Thank you for taking the time to share such kind words. We’re grateful to hear that your experience at Grace Psychological Services was positive and that you felt supported during a challenging situation. We work hard to make sure everyone who comes to our practice feels respected and well cared for.
We’ll be sure to pass along your appreciation to Julie.
Josh GarrettLocal Guide · 30 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
After 20 years in law enforcement, I retired carrying the weight of PTSD, depression, and anxiety that were slowly tearing me and my family apart. I reached a point where I truly believed there was no hope that no one could possibly understand the pain and the things I had witnessed.
Three weeks ago, I started seeing Julie at Grace Psychological Services, and from the very first session, I felt something shift. Her compassion, understanding, and genuine care have helped me find strength I didn’t think I had left. For the first time in a long time, I feel like I’m taking control of my thoughts and emotions instead of being controlled by them.
I’m still on the journey and fighting my battles, but I finally feel like I’m not fighting them alone. I truly believe Julie has saved my life, and I will forever be grateful for the care she’s shown. If you’re struggling, please don’t wait reach out to this incredible team. Help is here, and it truly makes a difference.
Response from the owner · 11 months ago
Thank you so much for your generous words and 5-star review! We truly appreciate you taking the time to share such a heartfelt message. It’s inspiring to hear about the hope and strength you’ve found along your journey, and we admire your courage in sharing your story. We wish you continued healing, peace, and fulfillment in the days ahead.
Abrah Sprung8 reviewsiTotal number of Google reviews Abrah has written across all businesses on Google Maps, not just this one.
Grace Psychological Services is a real standout, offering outstanding comprehensive, compassionate mental health services all under one roof. Their psychological evaluation services are extremely thorough, and truly helpful in clarifying diagnosis and guiding treatment planning. Beyond therapy and testing options, they also provide psychiatric medication management in Louisville all in one place - wonderful for someone looking for seamless holistic support, and for cutting back on the overwhelm of keeping up with providers in multiple locations. Highly recommend.
Response from the owner · a year ago
Thank you very much for your nice words. We appreciate it!
Kristin PapaLocal Guide · 18 reviewsiTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
I highly recommend the team at Grace Psychological Services. Their trauma therapists for PTSD demonstrate a deep commitment and compassion to support clients. They are dedicated to their clients’ well-being and create a safe space for them to dig deep to find relief and healing with EMDR therapy. Their team truly cares about their clients to help them heal and feel empowered in their lives. I highly recommend them!
Response from the owner · a year ago
Thank you for your kind words and positive review! We truly appreciate your support.
Natasha Turner6 reviewsiTotal number of Google reviews Natasha has written across all businesses on Google Maps, not just this one.
I would highly recommend choosing Grace Psychological Services if you are looking for deepening and restoring your relationship! Nick’s calm presence and guidance coupled with his expertise in marriage counseling has had a tremendous impact on not only improving relationships but also deepening spiritual connections. He provides in person couples therapy in Louisville, KY as well as virtual counseling across Kentucky which is a game changer, especially when trying to balance work, family, and all the things in between. I love how Nick integrates a variety of methods, such as Gottman as well as Acceptance and Commitment Therapy while intertwining Christian principles to really drive understanding as well as to facilitate lasting changes within relationships.
Response from the owner · a year ago
Thank you for the 5-star review! We're grateful for your kind words about Nick’s expertise and integrative approach at Grace Psychological Services. We appreciate your support and are glad to offer in-person sessions in Louisville and virtual counseling across Kentucky.
