Clothing alteration service · Palm Bay, FL · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 36 hemming servicesiPosition by Experts Score among all companies we track in this category. · better than 94%
5.0★★★★★66 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the speed, attention to detail, and professional communication provided for wedding dress alterations, suit adjustments, and general sewing repairs. Reviewers highlight the ability to accommodate last-minute requests and tight deadlines, often noting that the owner offers helpful advice on fit and style. While no significant criticisms appear in the provided excerpts, the service is characterized by reliable turnaround times and friendly, personalized care.
Google rating: 5.0 out of 5 from 66 reviews (100% five-star).
Reviews on this page: 66 Google reviews (65 with written comments, 12 with photos).
Owner responses: the business replied to 33% of reviews.
Most recent review: October 5, 2026.
Service: Hemming Service serving Palm Bay, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other hemming services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Grace's AlterationsHemming Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grace's Alterations: 99/100 on this factor. Category median: 82.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grace's Alterations: 97/100 on this factor. Category median: 84.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grace's Alterations: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
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Bar = this company · dark tick = category median.
Star ratings
66 Google reviews we collected
5.0of 5
5 stars66100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 65 written reviews
98%praise
Praise15698%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response3723%
Would recommend3623%
Staff & attitude3321%
Quality & results2616%
Price & value138%
Communication85%
Honesty & trust64%
What customers talk about
We read 65 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is timely, courteous and talented in her skills.”
“I would recommend Grace’s alterations to any other of my friends with no hesitation at all.”
“I can't recommend her enough to anyone needing alterations.”
“Absolutely wonderful service, she is very quick and very skilled in her services and extremely sweet.”
“Grace pays so much attention to detail, gives fantastic advice depending on your dress, body type and needs.”
“With a quick turnaround, easy communication, and reasonable pricing, the service was excellent.”
“She explained everything clearly, including how the skirt length would sit when I was actually wearing and sitting in it, and she adjusted the waist b…”
“I originally had something different in mind, but I trusted her recommendation and I’m SO glad I did because the final result came out perfect.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
ILocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Amazing 1 on 1 service.
Grace pays so much attention to detail, gives fantastic advice depending on your dress, body type and needs. She made me feel completely heard and comfortable through the entire process. She was extremely accommodating when I told her about my situation (I had a failed fitting that needed…
Caity5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Absolutely wonderful service, she is very quick and very skilled in her services and extremely sweet. I intend to use her for all my future seamstress needs. Highly recommended!
Kaylani8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had such a great experience with Grace Alterations! She did an amazing job and was incredibly fast. What I appreciated most was that she took the time to give me her professional advice on how the alterations would look best on me. I originally had something different in mind, but I trusted her recommendation and…
RAFAELLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
had a small tear on the side seam of my cap, and Grace fixed it perfectly in just a few minutes. The repair is strong, clean, and looks fantastic. She was friendly, professional, and the service was incredibly fast. If you need alterations or any sewing repair, I highly recommend Grace's Alterations. Great…
Phia4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
She is so sweet, very welcoming and she would entertain you while you wait. Highly recommend her! Please stop by and see her.
HannahLocal Guide · 85 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Grace did my wedding dress and most recently my bridesmaid dress for another wedding. She’s friendly, professional, and does excellent work!
Amazing 1 on 1 service.
Grace pays so much attention to detail, gives fantastic advice depending on your dress, body type and needs. She made me feel completely heard and comfortable through the entire process. She was extremely accommodating when I told her about my situation (I had a failed fitting that needed more alterations at just 2 weeks from our wedding). Grace fit me into her schedule and I could not be more grateful! I am so fortunate to have found her through the recommendations of David’s bridal. She is timely, courteous and talented in her skills. I would recommend Grace’s alterations to any other of my friends with no hesitation at all. Needless to say I am completely satisfied with my experience with Grace.
Caity Haray5 reviewsiTotal number of Google reviews Caity has written across all businesses on Google Maps, not just this one.
Absolutely wonderful service, she is very quick and very skilled in her services and extremely sweet. I intend to use her for all my future seamstress needs. Highly recommended!
Kaylani Dominguez8 reviewsiTotal number of Google reviews Kaylani has written across all businesses on Google Maps, not just this one.
I had such a great experience with Grace Alterations! She did an amazing job and was incredibly fast. What I appreciated most was that she took the time to give me her professional advice on how the alterations would look best on me. I originally had something different in mind, but I trusted her recommendation and I’m SO glad I did because the final result came out perfect.
She explained everything clearly, including how the skirt length would sit when I was actually wearing and sitting in it, and she adjusted the waist beautifully. You can tell she really knows what she’s doing and cares about how the finished piece looks on the person, not just making a quick alteration.
Super happy with the results and I would absolutely recommend her to anyone looking for quality alterations and great service!
RAFAEL GOMESLocal Guide · 13 reviewsiTotal number of Google reviews RAFAEL has written across all businesses on Google Maps, not just this one.
had a small tear on the side seam of my cap, and Grace fixed it perfectly in just a few minutes. The repair is strong, clean, and looks fantastic. She was friendly, professional, and the service was incredibly fast. If you need alterations or any sewing repair, I highly recommend Grace's Alterations. Great workmanship and excellent customer service. Thank you!
Phia Aldridge4 reviewsiTotal number of Google reviews Phia has written across all businesses on Google Maps, not just this one.
I was looking for someone to alter my bridesmaid dress for my friend's wedding, and I'm so glad I found Grace through a Facebook recommendation. She was wonderful to work with and completely transformed my dress into something that fit me perfectly. It truly looked like it was made just for me!
Grace completely understood the vision I had and brought it to life through her alterations. Her attention to detail and expertise made all the difference, and I couldn't be happier with the final result.
I can't recommend her enough to anyone needing alterations. I'll definitely be returning to her in the future for any tailoring or alteration needs. Thank you, Grace, for helping me feel confident and comfortable in my dress! ❤️
Gracie HustonLocal Guide · 5 reviewsiTotal number of Google reviews Gracie has written across all businesses on Google Maps, not just this one.
She was so wonderful to work with! She did an absolutely amazing job and turned my bustle on my wedding dress into a fabulous bow! Her work was flawless and I would definitely recommend her to everyone! Also, I'm a short girlie, and she got every layer altered perfectly 🥰
Amber Wilson11 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Grace did my alterations for my wedding along with several bridesmaids. She is AMAZING!
The management team noted how no alterer has ever color-coded the bustle until seeing my dress which made it much easier to bustle the dress. They absolutely loved it and said they wished all alterers did this.
Grace is very professional, friendly, efficient, and experienced. Highly recommend!
