Google reviewers rate Grand Slam Carpet Care five stars based on 156 reviews, with the owner responding to all feedback. Customers frequently cite punctuality, professional communication, and fair pricing for carpet, upholstery, and rug cleaning services. Recurring themes include thorough stain removal, efficient two-person teams, and helpful preparation for home sales or last-minute bookings. No common criticisms appear in the provided excerpts, which consistently describe positive experiences and high satisfaction with the results.
Google rating: 5.0 out of 5 from 156 reviews (100% five-star).
Reviews on this page: 156 Google reviews (147 with written comments, 8 with photos).
Owner responses: the business replied to 100% of reviews.
Phrases our text analysis found in 147 written reviews
100%praise
Praise377100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8723%
Staff & attitude8021%
Would recommend7720%
Speed & response5414%
Price & value328%
Communication257%
Honesty & trust226%
What customers talk about
We read 147 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Just had an amazing experience with Grand Slam---they were knowledgeable, professional, fair, and trustworthy.”
“Thank you so much for accommodating me last minute, being punctual, professional and with great communication!”
“I’ll definitely be using Grand Slam Carpet Care again in the future and highly recommend them.”
“Addison was very responsive, friendly, communicative and professional.”
“Hired Addison from Grand Slam Carpet Care for the 3-room carpet cleaning special and upgraded to a deep cleaning for a reasonable price.”
“Addison was incredibly thorough and took the time to explain what to expect before getting started, including that some wear and tear from age wouldn’…”
“This company is great, does great work, great discounts and prices, pleasent young well mannered honest owner that is working for a living.”
People customers mention
Addison36 reviews
Cleaning4 reviews
Harrison4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Thank you so much for accommodating me last minute, being punctual, professional and with great communication! Thank you for making the carpets beautifully clean. Lastly thank you for tolerating my spastic stressed out self in the midst of a murphy's law move!
May god bless you!!
Price assessment: Great price
Price: $200–250
Services: General carpet cleaning
Response from the owner · 2 days ago
Hi Mae, thank you so much for choosing us and taking the time to leave such a wonderful review. We are so glad you loved the service and that we could help make your move a little easier. Looking forward to serving you again! ~Grand Slam Carpet Care
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Allan Mclaren4 reviewsiTotal number of Google reviews Allan has written across all businesses on Google Maps, not just this one.
Self starting young man and owner. super polite, did a great job. Would recommend Em to anyone?
Price: $150–200
Services: General carpet cleaning
Response from the owner · a week ago
Hi Allan, thank you so much for choosing us and sharing your review. We are thrilled to hear that you were pleased with our service. Looking forward to working with you again! ~Grand Slam Carpet Care
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Kelsey Reyne4 reviewsiTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
Hired Addison from Grand Slam Carpet Care for the 3-room carpet cleaning special and upgraded to a deep cleaning for a reasonable price. Addison was very responsive, friendly, communicative and professional. I appreciate the thoughtfulness taken by using guards to ensure the equipment cords did not scuff the walls while the service was completed. The service took under 2 hours. My carpets feel fresh and look wonderful! Thank you!
Price assessment: Great price
Price: $200–250
Services: General carpet cleaning
Response from the owner · a week ago
Hi Kelsey, thank you for trusting us with your home and taking the time to leave this feedback. We are so glad you loved the results and had a great experience with our team. Hope to see you again soon! ~Grand Slam Carpet Care
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Julianne Humphrey7 reviewsiTotal number of Google reviews Julianne has written across all businesses on Google Maps, not just this one.
Addison did an amazing job cleaning our carpets. The carpets hadn’t been deep cleaned in at least four years (maybe longer) and had picked up a lot of pet stains over time. Addison was incredibly thorough and took the time to explain what to expect before getting started, including that some wear and tear from age wouldn’t be completely fixable. I really appreciated his honesty. The results were great. All of the pet stains were cleaned up, and the carpet looks fantastic. I’ll definitely be using Grand Slam Carpet Care again in the future and highly recommend them.
Price assessment: Great price
Services: General carpet cleaning, Pet stain & odor removal
Response from the owner · 3 weeks ago
Hi Julianne, thank you so much for taking the time to leave us a five-star review and for recommending our business! We are thrilled to hear that you had a great experience and loved the results of our service. Looking forward to working with you again in the future! ~Grand Slam Carpet Care
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Anabella Seay1 reviewiTotal number of Google reviews Anabella has written across all businesses on Google Maps, not just this one.
Several companies have come to clean my carpet before but they never did a good job. Addison and his friend came today to clean it and they left it like new. They were polite and very professional. I will call them next time.
Services: General carpet cleaning
Response from the owner · 4 weeks ago
Hi Anabella, thank you so much for taking the time to leave us a 5-star review! We are so glad to hear that you were happy with the results and had a great experience with our team. Looking forward to serving you again! ~Grand Slam Carpet Care
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Chantal Crews10 reviewsiTotal number of Google reviews Chantal has written across all businesses on Google Maps, not just this one.
Just had an amazing experience with Grand Slam---they were knowledgeable, professional, fair, and trustworthy. The are superb workers w/ modern, updated equipment, and wonderfully conscientious people. I'm very happy with the service I received . . .
Price assessment: Great price
Price: $500+
Services: General carpet cleaning, Pet stain & odor removal
Response from the owner · a month ago
Hi Dale, thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience with us and were happy with our work. Looking forward to serving you again! ~Grand Slam Carpet Care
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Russell Rodrigue1 reviewiTotal number of Google reviews Russell has written across all businesses on Google Maps, not just this one.
Grand slam was very professional and knowledgeable. I would definitely use them again.
Price assessment: Reasonable price
Price: $150–200
Services: General carpet cleaning
Response from the owner · a month ago
Hi Russell, thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with our team and were happy with our service. Looking forward to serving you again! ~ Grand Slam Carpet Care
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Alyssa Takimoto5 reviewsiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
Addison did a great job with the carpet cleaning! The whole process was easy, fast, and hassle-free. The carpets look great, and I really appreciate the quick and professional service. Would definitely recommend!
Response from the owner · a month ago
Hi Alyssa, we really appreciate your fantastic feedback and 5-star rating! It means a lot to know that you had such a seamless experience and are happy with how your carpets turned out. Hoping to work with you again in the future! ~ Grand Slam Carpet Care
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J Lamont11 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
This company is great, does great work, great discounts and prices, pleasent young well mannered honest owner that is working for a living.
Services: General carpet cleaning
Response from the owner · a month ago
Hi J, thank you so much for leaving us a 5-star review! We are so glad to hear that you had a great experience and were pleased with our service. Looking forward to serving you again! ~Grand Slam Carpet Care
